Foxtrot software


26 reviews(5.0/5)
26 reviews(5.0/5)

Foxtrot by EnableSoft is a cloud-based data entry solution developed for businesses of all sizes. It allows users to automate manual processes and data tasks. It primarily caters to users in banking, insurance, manufacturing, health care and medical billing.

Foxtrot includes three components: Script Center, View Center and Run Center. The Script Center allows users to create tasks, View Center allows users to adjust variables and Run Center allows users to control the speed of the script.

Foxtrot also allows users to automatically populate their customer database with customer information, based on pre-filled Excel spreadsheets. Users can control script speeds and view documents and entries in real time. Foxtrot also offers web scraping, which allows users to scrape data from web pages and populate in Excel spreadsheets.

EnableSoft offers online support to customers during business hours.

Supported Operating System(s):
Web browser (OS agnostic)

26 Reviews of Foxtrot

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  • Ceyhun from Kapital Bank OJSC

    Number of employees: 1,001-5,000 employees

    August 2018

    Automate routine tasks and save time with Foxtrot

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    At work I not getting bored anymore while doing same tasks everyday. Foxtrot takes care of such tasks, saves my time and energy and allows me focus on important problems.

    Pros

    At work most of our tasks are routine and almost same. Despite these tasks seem easy but they are very time consuming. Foxtrot Robotic Process Automation is like an invisible assistant who are doing such tasks behalf you and gains extra time to you. For me the best feature of Foxtrot is data capturing and transferring it to excel. Data capture and entry is the most boring task for me and also harmful for my eyes. But thanks to Foxtrot I automate such tasks. Another cool side of Foxtrot is that it performs tasks faster than me with no mistakes. Whenever there is a new task which is different from others I just perform it once and record it. Then whenever this task needs to be done I just play it. That is all.

    Cons

    All is great but there is one feature which would be great if added. It is pop up and color detection feature. For example if I click any button and if green pop up appears it would be great if it automatically detects and perform specified task. If red detected performs another action. I Hope this feature will be added soon.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Katie from Citizens National Bank

    Number of employees: 51-200 employees

    May 2018

    Wonderful

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the time that it saves me for mass data entry to our core. The training opportunities are great refreshers. The customer support team is great.

    Cons

    I wish the training guide had more details. There isn't really anything I have found to dish like as we are new users.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Lauren from Kenneth J Sole & Associates

    Number of employees: 11-50 employees

    May 2018

    I thoroughly enjoy using this software. It is user friendly, intuitive and just fun!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I get to assist my clients with their projects using this software.

    Pros

    I like that the software allows me to assist other people in being more productive. I also like that it is challenging enough to make it not boring and that I'm always learning new tricks and finding new processes to automate.

    Cons

    I think the Help feature could be a bit better and maybe include some sample applications for each task.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    April 2018

    Love to have mundane maintenance tasks completed accurately and in a timely manner!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software has automated maintenance changes and has helped us when we have had product conversions.

    Pros

    I really appreciate the flexibility to handle many different tasks. I like it that it is so easy to use - learning the product didn't take much time at all. Support has been very helpful. They understood quickly what I needed and had a solution immediately. The program has also been instrumental when we had large conversions.

    Cons

    I wish I had more uses for FoxTrot. It has been so helpful to get tasks completed quickly and accurately. I certainly has prevented many headaches.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jose from Mercantil Bank, N.A.

    Number of employees: 501-1,000 employees

    April 2018

    Great software, automations and easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have been able to automate virtually every single aspect of mass maintenance tasks as well as set in motion a whole campaign of remote process automation tasks which will make us a lot more efficient and faster at performing tasks.

    Pros

    I love the ease of use and the myriad of options and settings that the application allows you to control natively. It works with the majority of emulator systems and when it doesn't, they are very diligent in researching solutions. The application allows for the simple automation of tasks in a fraction of the time and allows the user to cut out any IT involvement and time that it would take to implement a programmatic change.

    Cons

    The application gets hung up a lot when set to full speed on automation software. Some of the older windows based applications do not work on the platform.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • mark from First Bank

    Number of employees: 1,001-5,000 employees

    April 2018

    I author FOXTROTS almost daily and have multiple FOXTROTS that run daily processes.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use and a real time saver for daily processes. Its really a fairly hands off process especially when used in green screen type emulators. Very simple to write scripts and easy to find options.

    Cons

    Some small issues with send clicks losing there way sometimes it seems to really work better with emulators but some web and gui type interfaces not as much.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Shah Abdul Latif from VoidLoops

    Specialty: Software / IT

    Number of employees: 11-50 employees

    March 2018

    A very reliable software for productivity

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Variety of automated features. Quite easy to use. Keeps on improving with every new version. Training and support staff is phenomenal.

    Cons

    Uploading of spreadsheets could have saved even more time by eliminating the need to type the script again.

    This review was submitted organically. No incentive was offered
    Review Source
  • Jessica from Rytech, Inc

    Number of employees: 51-200 employees

    December 2017

    I love this product. I have not had a moment of displeasure with Foxtrot.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Aside from being very user friendly, it actually does what it's advertised to do. The success team is just that-success driven. Best help desk EVER! Foxtrot has an A1 support team that always comes to the rescue.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Tatiana from Global Mediator

    Number of employees: 11-50 employees

    August 2017

    Extremely powerful and time saving tool!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It saves a lot of time so I can focus on more creative tasks.

    Pros

    Foxtrot solves a lot of my routine tasks. The installation / update process is very simple and straightforward and takes a few minutes. You don't have to be IT guru to work with it :) You can learn really fast. Also the product is updated regularly. And even I am not using it for a long time, but I can see and appreciate all the improvements of new versions.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Mathias from Basico P/S

    Number of employees: 51-200 employees

    August 2017

    Amazing experience - by far the most intuitive and useful product in the market!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    With Foxtrot, I am able to deliver automation solution to our enterprise customers and at the same time hand over a tool to the users that enable them to work with RPA themselves. This makes for a quick and sure ROI for the customers, which is the core goal of automation implementations.

    Pros

    I got up and running within minutes (easy installation process) and I found Foxtrot very easy to work with. Additionally, it has all the needed functionality and contains very complex capabilities. Especially OCR, formula actions, decision-making, and Excel functionality. Since then, I've implemented numerous solutions to our customers and they are all very satisfied with Foxtrot.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Anthony from The Fidelity Bank

    Number of employees: 201-500 employees

    August 2017

    We've been Foxtrot users for about 10 years at our bank. They are awesome!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It saves us so much time and repetitive keystrokes. It is extremely accurate and has many fail safes to ensure accuracy.

    Pros

    Customer Support is unmatched, you call and you get a person and they are very helpful. They suggest items to help your scripts and really want to assist you to get the job done. Features keep getting added all the time, works great with browsers, thick clients and 3270-emulators. Saves us tremendous time keying in repetitive items. Users can build their own scripts and automate their own tasks without the help of IT, which they love. It has saved us hundreds of hours of repetitive tasks, literally.

    Cons

    Getting data into the system is a bit clunky. They've improved a bit with the newest release, but it still is difficult to "load" the data that it is to process.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Peter from Financial Resources FCU

    August 2017

    Powerful tool.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Flexibility of automating virtually anything that is browser based. I can see it useful in many areas within our organization.

    Cons

    Well, even though the concept is simple however it takes a lot of time and practice to learn if enough to be able to take advantage of Foxtrot.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Zack from FFBF

    Number of employees: 201-500 employees

    August 2017

    Software is awesome, Service after the purchase is just as great!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Saving on time and errors!

    Pros

    Training and Support Teams are always willing to help. So many amazing features and options. You will find many uses for this application.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Matthew from Citizens National Bank of Meridian

    Number of employees: 201-500 employees

    August 2017

    Great Software. User Friendly. Extreme time saver for repeat procedures.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Automated many repeat procedures that are able to be completed prior to workday.

    Pros

    The Foxtrot Robotic Process Automation is an ease to navigate software. The newer versions make it easier to find the functions that you need. Support is extremely willing to assist with any issues that you encounter.

    Cons

    The Foxtrot Robotic Process Automation software has some issues interacting with child windows of other software and can get hung up.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • John from Institution For Savings

    Number of employees: 201-500 employees

    August 2017

    We are more effective, efficient, and accurate when we use Foxtrot.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We get more done with Foxtrot. Whenever I have a chance, I recommend Foxtrot to others.

    Pros

    It is easy to use and there seems to be no limit. We use Foxtrot not only for mass file maintenance, but we use it as a loan interface to set up loans, we use foxtrot to extract information, and use Foxtrot in place of a tax service interface. I like the simple drag and drop feature of the target. I've used Foxtrot for almost 20 years and each version gets better. I enjoy the latest update as it allows me to see more of what's going on. It would easier to determine what I don't like. Having become foxtrot certified, we are able to do much more.

    Cons

    The one thing I found with the latest version (12.3) is when importing data (specifically a .csv file), if the file is currently open in excel, I am unable to import the file into Foxtrot. Also, if I am running different scripts one after the other, I find that I have to close out of Foxtrot completely in between scripts, otherwise I am unable to import the new data. I did not have this issue with previous versions.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Yuko from TRAM, Inc.

    Number of employees: 1,001-5,000 employees

    August 2017

    Easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Elimination of data entry errors and time.

    Pros

    It has become very easy to create scripts since it was upgraded to Foxtrot 1. Users can eliminate a lot of entry errors and time.

    Cons

    When the connection between IBM i emulator and Foxtrot is fast enough Foxtrot scripts don't seems to run properly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Raymond from Xsys Technologies, Inc.

    Number of employees: 2-10 employees

    August 2017

    A great tool for RPA.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Automating repetitive tasks on a daily basis.

    Pros

    Ease of use. Rapid script development to implement automated processes across multiple applications and platforms.

    Cons

    The inability to upload a spreadsheet into a list rather than having to type out all of my translations.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • David from First National Bank and Trust Company

    August 2017

    I have had a great experience where I have been very productive

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Many

    Pros

    The ease of programming. I am not a fan of Powershell so this is a great alternative. I hope this will continue to be around for years to come.

    Cons

    When targeting doesn't work with Fiserv Navigator. I know it is out of the enablesoft realm but I use the majority of my work within this environment.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Susana from Inter National Bank

    Number of employees: 201-500 employees

    August 2017

    Foxtrot is the Best Software in RPA that you can trust at a 100%

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Being part of different project and learn from different departments.

    Pros

    You can count on Foxtrot with great projects that requires any part-time or full-time processes converted into automated and efficient new procedures.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Megan from Citizens National Bank

    Number of employees: 201-500 employees

    August 2017

    Foxtrot is an integral part of our daily operations and core maintenance.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love that I have the ability to completely automate my foxtrot scripts (schedule a batch file to launch foxtrot, foxtrot unlocks the workstation, performs the task, and re-locks the workstation). Mundane tasks that need to occur on a daily basis but are tedious to our employees are written as foxtrot scripts and scheduled to run in the middle of the night. Also, the wide variety of actions on hand when writing scripts often allows for several ways to accomplish any given task, and the act of writing a foxtrot script is intuitive to users with and without a programming background. We have used foxtrot to solve tiny, one-time issues as well as to aid in much larger, long-term applications. Foxtrot has become an integral part of our daily operations and core maintenance.

    Cons

    I currently do not have any complaints about this product. Advancements are always being made and technical support is always friendly, professional, and knowledgeable.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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