About Operations Hub

Operations Hub allows you to easily sync customer data and automate business processes. It supercharges your HubSpot CRM by synchronizing contacts, leads, and company data with other applications.

Operations Hub works two ways and in real-time, allowing your entire team to stay aligned with a clean, connected source of truth for customer data. Your business will be empowered to adapt to the ever-changing needs of your customers.


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Supported Operating System(s):

253 Reviews of Operations Hub

Average User Ratings

Overall

4.79 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(203)

203

4 stars

(46)

46

3 stars

(4)

4

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 253 results

March 2020

User Profile Picture

Jesus from Kalungi

Verified Reviewer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Great tool for outbound

I sync all my client's data using this tool, way easier to use than other tools and it saves the trouble of creating a custom tool based on the API, the liberty I have to update any field is great.

Pros

It is more flexible than any other tool, I can connect any custom field I want.

Cons

Updating based on lists would be a great addition.

Reasons for Choosing Operations Hub

Zapier couldn't change the same fields on command as piesync does, specifically between outreach.io and hubspot.

Reasons for Switching to Operations Hub

Zapier didn't have the same capabilities

December 2019

Daniel from Trade The Plan, LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Best (only!) Tw0-Way Sync of Contacts between Infusionsoft and Gist (ConvertFox)

I've had the best experience with setting up and using PieSync than I've had with literally any other piece of software I've ever used.

Pros

So easy to set up and sycn as many custom fields between Infusionsoft and Gist as I wanted. Works perfectly! And instantly!

Cons

It doesn't sync all "Tags" at once (as there could potentially be hundreds or thousdands), but you can sync as many individual ones as you want.

Reasons for Choosing Operations Hub

It was the only one that could do what I needed.

Reasons for Switching to Operations Hub

I needed a two-way sync of custom fields that was quick and easy and actually worked.

August 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

August 2021

A great help to manage customer service

HubSpot CRM is one of the best CRM I have ever experienced. It is helpful to automate customer service management. This software has decreased the workload on our CRM team. Most of the customers are handled by this software. With the help of this software, most of our customers are handled by an automated system; instead of talking to employees. This software is an excellent source of our customer handling with the help of technology.

Pros

Overall it is a good software to improve customer service.

Cons

I think the automated tasks should be increased.

January 2018

Adela from Admedo Ltd

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

January 2018

Easy to use and good support

We were able to connect our CRM system with our marketing automation platform

Pros

Very straightforward to set-up the two-way syncs between platforms and the customer support is very fast and helpful. As it's still fairly new, full integrations aren't built out yet on certain platforms like Base CRM.

Cons

We're now able to create a two-way integration between our CRM system and our marketing automation platform, integrating two systems that previously weren't able to talk to each other.

Response from PieSync

Replied March 2018

Hi Adela, Thank you for this perfect review :) Really appreciate your feedback, although I think you accidentally made a mistake with our cons. No problem though because I think this is one of the main reason you're using PieSync so thank you for sharing your insights on how you use your CRM and your marketing automation platform. Thanks, Ewout

January 2020

Mandy from Gravity Software

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2020

User friendly for the non-techy people!

I was nervous about integrating our CRM system with HubSpot. PieSync made it incredibly easy to set up all the sync integrations, even for me being a non-technical person. I highly recommend this solution and am so happy we chose it!

Pros

I was nervous about integrating our CRM system with HubSpot. PieSync made it incredibly easy to set up all the sync integrations, even for me being a non-technical person. I like being able to see the statistics of everything. I love that everything syncs to our CRM system super quickly.

Cons

My only issue, and it's not huge, is that there are some fields that don't sync because of the type of field they are. I found a work around but it would be great if for example, a drop down in CRM could map to a drop down field in HubSpot. There is also a little button that sometimes pops on automatically when setting up an integration that will sync the other way around. That has gotten me in to some trouble a couple times but I have to just remember to turn it off. Would be nice if it didn't automatically turn on.

Reasons for Choosing Operations Hub

It looked like PieSync had a little more functionality and the two way always-on syncing was a major reason for me.