My company is a contracting business in the energy efficiency industry with 20+ employees and $2-3M in annual revenue. Workato has transformed how our business operates by enabling us to automate what once was time-consuming, error-prone manual processes. Using the automation of Workato recipes has enabled us to save money by getting more production out of the staff we have and prevented us from having to hire new employees or contractors as the company has grown. Those costs savings have greatly exceeded the cost of Workato.

The feature set and robustness of Workato is second to none. The breadth of customization that Workato allows in such a simple UI is truly remarkable and let's business operators without coding experience create complex integrations that would have cost us tens of thousands of dollars in custom development work. Workato blows other out-of-the-box integrations out of the water.

Getting our Workato recipes running with the level of detail and granularity of our business processes required a steep learning curve. The basics of the software are easy to learn, but learning how to use formulas and other more complex features required a good amount of trial and error. When errors occur withing recipes, debugging them can be challenging, particularly given that errors are most often returned by the API of one of the software that Workato is connected to rather than Workato itself.

One scenario I use is Microsoft Teams. After microsoft teams courses, it send summary of meeting and materials shared in session to participants.

There is no need to knowlodge of coding. It is no-code integration platform. There are lots of education material and videos. So it is easy to learn and use Workato. Microsoft Teams and excel and email integration really useful.

It would be really nice and useful if it has an IOS app. Subscription prices can be more flexible for small businessed and personals.

I like that the tool offers real-time syncing and also is easy to use even to non-technical members.

The downside is that the pricing cost is quite expensive and is limited in terms of customization.

I think Workato has great potential. It seems like their needs to be better guides and walkthroughs for each App integration.

The recipes allowed a huge assortment of customizations to the automated "bots". Workato also supports most of the popular apps like sheets, slack, smartsheet, jira, etc... It is great for us that have a developer background as we can make changes to the code to update recipes.

I had many issues getting the apps to connect properly so they could be used. It was not intuitive to figure out how to make a recipe as well.

It makes cloud management easy It is amazing for robotic automation

Workato has met our needs. Never had issues.