About MY DSO MANAGER

My DSO Manager is a cloud-based debt collection platform that helps businesses manage cash flows, accounts receivables, collection disputes and other financial processes. It provides a dashboard, which enables professionals to track and monitor sales performance, due payments or pending tasks via actionable analytics.

My DSO Manager allows organizations to create personalized profiles for customers, generate status reports and filter them based on payment behavior, dispute resolution time and more. Managers can track clients' action history with details, such as date, collected amount, company code and business name. Additionally, it lets users secure confidential data through single sign-on (SSO) capabilities and export required information i...


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Supported Operating System(s):

Web browser (OS agnostic)

10 Reviews of MY DSO MANAGER

Average User Ratings

Overall

4.7 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 10 of 10 results

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April 2020

Lauriane from Finopti Solutions

Company Size: 51-200 employees

Industry: Investment Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Simple d'utilisation et suivi parfait

Mydso Manager permet de relancer au bon moment, avec les bons moyens de communication et de bien suivre les promesses de règlement des clients. De plus, il permet de renforcer l'image et de garantir la relation commerciale grâce à une segmentation des clients et de la relance.

Pros

L'utilisation est très simple et intuitif. En tant qu'administrateur il est très facile de paramétrer des scénarios, de segmenter les clients et surtout de pouvoir contrôler et suivre les actions menées.

Cons

RIEN

Reasons for Choosing MY DSO MANAGER

Beaucoup plus simple, flexible et rapidité de mise en place.

February 2021

Grisel from CM Plus France

Company Size: 2-10 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

My DSO Manager un atout pour la gestion quotidienne des retards de paiement

Nous utilisons My DSO Manager depuis 2015 et aucun des autres produits sur le marché ne nous a convaincu.

Pros

Ce logiciel répond à des critères essentiels, pour nous, en interne et en externe : Flexibilité pour nous adapter à l'évolution de nos besoins, Autonomie pour le faire, Transparence auprès de nos partenaires externes. Un dernier point nous plait particulièrement, c'est sa simplicité. On se l'approprie facilement et répond à toutes nos demandes de reporting, d'analyse et surtout de gestion.

Cons

Après toutes ses années d'utilisation, nos besoins ont déjà été satisfaits mais un point pourrait nous permettre de gagner du temps : la création d'une pièce directement dans la fiche client sans passer par l'ADMIN.

Reasons for Choosing MY DSO MANAGER

Il permettait de traiter des volumes faibles pour un prix raisonnable. Il nous permettait d'être autonome au quotidien et il a une présentation épurée.

May 2019

Camille from Bird Office

Company Size: 11-50 employees

Industry: Events Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2019

Bird Office review

- We have so many customers that we could not follow our aged trade receivables. Now, we have a clear view and with different scenario, we collect easily money. In dew months, we collected more than 200k€.

Pros

- Easy of use and very clear with different scenarios - very good quality/price ratio - Automatic file import

Cons

- it is difficult to integrate automatically the sales team

April 2020

Damien from MY CASH COLLECTOR

Company Size: 51-200 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Le meilleur outil du marché

Pros

Facilité de mise en place souplesse de l'outil Ergonomie Performance du support

Cons

Nous en cherchons encore.. au moindre soucis l'équipe my dso est la pour rectifier le tir !

November 2020

AURELIE from ABCD INTERNATIONAL

Company Size: 51-200 employees

Industry: Wholesale

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2020

Une cliente satisfaite

ça a changé ma façon de relancer et allégé mon planning pour un suivi plus poussé de mes clients je suis ravie d'avoir choisi MY DSO, une équipe à l'écoute et disponible, je recommande fortement.

Pros

Ce logiciel est un vrai atout pour notre entreprise, il fait gagner du temps, et il est très facile d'utilisation.

Cons

2 points à améliorer : L'affacturage : il faut désactiver les pièces comptables pour que les factures soient visibles lors de la relance. Le montant total des "retards de paiements" dans la vue globale, est calculé avec les comptes créditeurs, il faudrait différencier les retards de paiements aux comptes créditeurs.

November 2019

Lethicia from Grand Luxury SARL

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Most customized collection software

Pros

- Customisable - Ease of access - Well-designed - Does the job

Cons

-

February 2017

Thomas from COMECA GROUP

Company Size: 1,001-5,000 employees

Industry: Electrical/Electronic Manufacturing

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2017

A Disruptive Cash Collection Software

Easy to implement and use. High level of appropriateness. Real ROI after 6 months of use. Continuous improvement.

April 2019

FRANCOIS from LPR

Company Size: 201-500 employees

Industry: Logistics and Supply Chain

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2019

FEEDBACK ABOUT MY DSO MANAGER

MY DSO MANAGER enable to standardise chasing process in a context of limited resources and growing business. After go live , only a few weeks are necessary in order the software being fully operational

Pros

This sofware is easy to use and implement. Very flexible in terms of scenario design and meet local needs. Very good training and good reactiveness of MY DSO team

Cons

Some application languages can be added such as Polish

December 2015

Nicolas from Credit Manager

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

December 2015

Easy and great collection features

Very easy to interface and includes interactive emails for collection

July 2016

Jeremy from Credit tools

Company Size: 2-10 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2016

So powerfull for debt collection!

Very easy to use and includes powerfull features. Collection actions are done quickly and are customizable. Really a great help

Pros

Dunning templates with hashtags to retrieve dynamic content

Cons

Set up of alerts that is not enough customizable