QUALCO Collections & Recoveries Software


QUALCO Collections & Recoveries is a debt management, collection and recoveries platform designed for businesses in finance, insurance agencies and utility companies. Features include agency management, compliance management, contact management, automated notices, in-house collections and more.

QUALCO's NPL management application helps businesses to create collection curves, establish portfolio-specific strategies and review assets before sharing portfolios with internal teams. The analytics application combines performance monitoring with descriptive and predictive analysis.

Additionally, QUALCO provides users with debt collection and debt recovery tools that enable them to manage debt portfolios and arrears with strategies built on analytics and data-driven pointers. The solution also features a loan management module.

QUALCO offers a perpetual license for a one-time fee that includes support via phone, email and online product guides.



3 Reviews of QUALCO Collections & Recoveries

Overall rating

3.5 / 5 stars

Showing 1 - 3 of 3 reviews

October 2018

Yannis from CEPAL

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

2 of 5

Customer support

2 of 5

Functionality

4 of 5

October 2018

Old fashioned UI with many obsolete functionalities

We are using SOR version, which is a system that does the basic.

Pros

The import files with many extra fields. Easy to use for non experienced analysts, because it has specific flow in parameterization of segments and assignments.

Cons

It's not really flexible. UX is poor. The system does not have the ability to have parallel assignments, inhouse and outsourced. 1 day delay of external assignments. I believe that should invest more in R&D.

October 2018

Alexis from Eurobank SA

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Qualco Collections is an excellent software platform

Pros

Extended functionality, lots of features, can cover almost any need of a potential user. Excellent customer support.

Cons

Time and hardware consuming EOD flows for large portfolios.

October 2018

KONSTANTINOS from NATIONAL BANK OF GREECE

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

Qualco advantages and disadvantages

We establish this software in 2007 in NBG. I work in Business Analysis where we cooperate with business Units for possible changes / improvements, using new modules, reporting etc.

Pros

User friendly, easy connected with dialer for the collection center.

Cons

Time of Batch, high cost in some cases and big time of implementations.