Retain

RATING:

5.0

(2)

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Overview

Reviews

About Retain

Retain gives you the tools to improve engagement and collect more. Reduce delinquency and losses. Whether they are late or just need a reminder to pay on time, Retain's optimization engine lets you send communications to your customers digitally to encourage repayment and reduce roll rates.

Retain Pricing

Free trial:

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Free version:

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Retain Reviews

Overall Rating

5.0

Ratings Breakdown

(2)

(0)

Secondary Ratings

Ease-of-use

Customer Support

Value for money

Functionality

4.5

Most Helpful Reviews for Retain

2 Reviews

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LeVar

Financial Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

FUNCTIONALITY

Reviewed December 2023

Email Product User

PROS

Quick to deliver requested changes and the ability to provide detailed results.

CONS

The initial tracking of the collection performance and tracking of payments that are linked to the specific communication cadence.

Hadeel

Financial Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed January 2024

Great Customer Experience

PROS

Retain was really easy to setup. From sales [sensitive content hidden] to account managers [sensitive content hidden] the team has been extremely helpful in making sure we are satisfied with the product.

CONS

Would prefer more intuitive dashboards that are adaptable and clickable.