About SAP BusinessObjects Business Intelligence

SAP BusinessObjects is a business intelligence solution designed for companies of all sizes. It offers ETL (extract, transform, load), predictive dashboard, Crystal reports, OLAP (Online Analytical Processing) and ad-hoc reporting functionalities within a suite. The product is available both in cloud-based and on-premise deployment options and caters to multiple industry segments, such as government, manufacturing and distribution, financial services and nonprofits.

SAP BusinessObjects allows users to integrate with external systems, such as Salesforce and Microsoft Office and combine data from these for executing business analytics and reporting functions. The product also features drag-and-drop interface, which allows users to customize repor...


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49 Reviews of SAP BusinessObjects Business Intelligence

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December 2018

User Profile Picture

Ramesh from Conduent business services

Verified Reviewer

Company Size: 10,000+ employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Good application

Pros

This is good time management tool with simple user interface

Cons

User interface can be modified for more simplicity.

August 2020

William from Sensedia

Company Size: 201-500 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2020

Global reports standardization

A good tool, but with a medium learning curve for new users

Pros

Possibility to apply to different regions of company operations in the world, make it standard. Crosschecks rules to ensure consistent reports

Cons

No low code It demands techinal team queue to update business needs.

Reasons for Choosing SAP BusinessObjects Business Intelligence

Integration and compatibility wih other curent company softwares

February 2019

Keith from Mockler Beverage Company

Company Size: 51-200 employees

Industry: Warehousing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

3.0

Functionality

4.0

February 2019

SAP Business Objects - Watch your wallet

This company has draconian licensing and contract renewal process. They are not willing to work with consumers on any part of renegotiating a contract. For this reason alone I would never recommend this product to a colleague.

Pros

Business Objects has a great number of features. Report scheduling, dashboarding, and data file exports were some of the major features I used in this package.

Cons

Version upgrades are extremely difficult to perform without consulting. Troubleshooting messages tend to be cryptic which makes troubleshooting a laborious and tedious process.

February 2021

Pawan from Medtronic, plc.

Company Size: 10,000+ employees

Industry: Biotechnology

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

February 2021

Good tool for developing reports, but not quite nimble enough

Pros

The overall architecture of BO XI (with UDT v14.2.7.3130) is intuitive to understand. Most of my experience, however, has been using it with derived tables for more flexibility in the clinical trial space. This is one of the features that I like because it allows me to not only deliver custom reports but also standardized reports that integrate data from different sources.

Cons

I think that BO's lack of OLAP functionality could use some beefing up. In my company, it's usually BO, Spotfire or Tableau that are used for reporting. If BO had OLAP capabilities, processes within the company that rely heavily on other tools may also change to account for that.

May 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2019

Easy and Convenient

It's easy and fun to drag and drop columns, but as I mentioned above, the Informatin Design Tool application is a bit slow. I recommend Sap Bo in general.

Pros

I can easily find the solution in internet. And I can easily drag and drop the columns of the tables I selected in DFX to BLX.

Cons

Information Design Tool app to be accelerated for the designer

Reasons for Choosing SAP BusinessObjects Business Intelligence

The user interface is more intuitive and simple.

November 2018

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Glendy M from Corporación ISC Bunker Ramo de Venezuela

Verified Reviewer

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

November 2018

Great tool, reliable architecture and very useful

In space, the area that I address is the customer service through this fantastic tool we can keep a real-time control of the requests for services from our customers, assigning numbers of events that link the whole process with the areas involved, from that the service request is made until it ends with the invoicing process of it.

Pros

The scope advantages and the ability to link the data available in our organization by SAP BusinessObjects has allowed us to optimize the administrative and operational processes in a way that allows us to access the correct information.

Cons

I do not have negative opinions of the tool, within the organization has been very useful the use of it.

April 2019

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Cheryl from Hoogheemraadschap van Rijnland

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Government Relations

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

1.0

Functionality

5.0

April 2019

Good product, but poor support

The applications is good and very flexible. But there is a very complicated licencing system, much like that of Oracle. Be sure that you get proper advice from SAP of your SAP Partner.

Pros

Business Objects has many capabilities, for me, the ease of publication of reports is the most important.

Cons

SAP is a large company, if you work for a relatively small company (700 people), then you have to go through a partner. The quality of these partners varies.

February 2021

raphael from National Bank

Company Size: 201-500 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

February 2021

Awesome platform to store information

I love SAP CRM, its very clear and detailed layout helps me work, however I wish it would stop crashing and run more effectively.

Pros

This is an Awesome platform to store information. It's easy to use and straightforward, and has information displayed very clearly which helps save lots of time when analyzing information.

Cons

This program often crashes or runs very slowly. Its frustrating at times because as we're trying the work, often times i cannot meet my objectives because the client becomes impatient and leaves.

December 2018

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Sarath from SSDI

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2018

“Good front end reporting software tool”

Pros

It is very easy to use and understand the customers .it is mostly connected RDBS Databases. It is a platform independent and robust tool

Cons

Before using this software at least need knowledge of data base, SQL query languages and basic fundamentals. It will take lot of time when software version and patch takes

January 2020

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Syed Saad from K-Electric Ltd

Verified Reviewer

Company Size: 10,000+ employees

Industry: Utilities

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

January 2020

Easy to use reporting tool for SAP

Very valuable tool for my department which uses sap modules and finds ABAP reports cumbersome and slow.

Pros

I have worked as an SAP Consultant so I know the importance of reporting for clients. SAP business objects are the best way to quickly design and integrate reporting tools with SAP source systems.

Cons

For an end user, there is limited flexibility when it comes to modifying reports once deployed. I would like some more customization options.

March 2019

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2019

Great tool for report automization, analysis and calculation

It's a very powerful tool to download data, however, requires some trainings for users.

Pros

It's intergrated in Microsoft Excel, so I can use all function of Excel on the data download by SAP Business Object. Normally we have to go to the web version of the reporting tool and download report one by one, but with SAP business Object (Analysis Office), we can insert the data source one time, format it, do calculation with it (using all other Excel function). The next time when you need to update the data. Just simply refresh data source in your formatted file. All data are refreshed while your calculation/format are still there. You can even write Excel VBA to load data with Analysis Office. It saves you a lot of time to download all reports based on different filter criterion.

Cons

First, it takes time to load if the data is too bid Second, there is a limit (55 000 lines) on Excel. You can, of course, change the limit, but not everybody knows how to do it (or allowed to do it) Thirdly, the prompts are not so well-designed and user-friendly. I normally have to scroll down a lot to find the filter. (imagine you have 10 different sheet, scrolling down will take long time). Fourthly, VBA and Analysis Office are quite complicated to use and the trouble-shooting is quite annoying.

May 2020

alla from Financial Services

Company Size: 10,000+ employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2020

Excellent software for data analysis

Overall, really great product used by many international banks.

Pros

This software is excellent to use for data analytics, to create graphs, tables, and overall financial reporting.

Cons

The software is locking a really good support team to address user's issues. The 24 hours support is necessary

Reasons for Switching to SAP BusinessObjects Business Intelligence

This software is more efficient

February 2019

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

powerful and customizable analytics

Establishing a culture of self service analytics within the organization with initial training and support as and when required.

Pros

SAP business objects is an easy to learn and use analytical tool especially in the context of self service analytics by end users. One is able to re-use the same query and also share the query with other users as well and modify the query at any given time for customization purposes. It is also fast.

Cons

As with any new tool, there is an initial learning curve to get ramped up - however there is fairly good documentation available for this purpose. In addition, need good network bandwidth especially when there are multiple users trying to run queries at the same time

April 2019

Brittany from IFOT

Company Size: 51-200 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

3.0

April 2019

Used as Central Management Console

Pros

We use SAP Business Objects in conjunction with Crystal Reports to provide web based links for our employees to run on their own within the constraints of the parameters. I like that it is easy to navigate and sort by file name. The organization of information is clear and straightforward and it is easy to customize how you want to see things.

Cons

I wish there were options to add certain columns to your view. For example if I want to sort by name or last update, I can, no problem. But if i want to get any details on frequency or last time a user ran a report, i have to either go into the settings or run a report.

September 2016

Ben from Day & Zimmermann

Industry: Utilities

Time Used: More than 2 years


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

September 2016

SAP Business Objects Helping Us Gain Visibility and Transparency

Pros

In my opinion, not all SAP BO offerings are equal, but several are very useful. The offerings we have chosen to utilize will, without doubt, help us to transform our business. The offerings I find most useful for helping our field personnel and leadership get a better understanding of their environment are Lumira, Crystal Reports, Information Design Tool and HANA Studio. The Implementation of HANA is critical for reaching the next level of performance as well. SAP has very good customer service and the free education and learning resources are very useful.

Cons

As with any new product there are bugs and errors. I have been frustrated at times with the newer software and sometimes even the more mature software can be frustrating.

July 2015

Robert from Mayo Clinic

Industry: Civic & Social Organization

Time Used: More than 2 years


Ease-of-use

4.0

Functionality

4.5

July 2015

I use Business Objects to write production reports and analysis

Pros

Its best feature, in my opinion, is the ease of building reports through its drag and drop interface. We have several data universes which we use to generate the reports. Business Objects makes it quite easy to manipulate the data fields and build professional looking reports.

Cons

My least favorite thing about this product would have to be the lack of download capability in more current versions of Excel. Currently, Business Objects only downloads in Excel 2007 format, which can sometimes complicate pulling millions of rows of data into one spreadsheet. Office 2010 and 2013 are capable of handling millions of rows of data, but B.O. cannot deliver it into those new formats.

April 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Great for Data and Reports

Apart from the Support Service, the Application has been very helpful for our Data Extraction and reports. No problems with the application so far.

Pros

SAP Business objects is great for storage, creation, and reports sharing. It allows us to use real time business data and prepare reports from real time data for making business major decisions. Reports creation could be difficult for the beginners, since there is a long learning curve to master all it´s functionalities. But once you´re there, you realized how powerful this tool is.

Cons

SAP support service is not the best in my opinion. Long response times, and sometimes they don´t offer effective solutions to our problems.

April 2019

William from Graybar

Company Size: 1,001-5,000 employees

Industry: Logistics and Supply Chain

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

April 2019

Lots of layers

I've used this platform for years and am proficient at it and because of this I'm a fan.

Pros

SAP in our business of distribution and logistics is very complex and can gather a mass of data. It excels at drilling down to fine detail and tracking of inventory and sales down to number of turns and we use all of this data to drive our business. For this it is a great platform.

Cons

Because of it's many layers and it's complexity it creates an environment where it can be cumbersome to create orders and quotes.

August 2017

Irv from Vixxo

Company Size: 501-1,000 employees

Industry: Facilities Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2017

Simple, fast, and powerful software that has been an amazing asset for my team

The main benefit is a great UX interface that makes building queries easy, repeatable, and amazingly quick. The ability to run queries in the background as well as scheduled daily/weekly queries is a major selling point as well. You can act as your own data analyst for a small business without having to manually update your reports.

Pros

Much faster than manual queries and data pulls from our internal software The ability to build off of a saved query expedites all future queries Features including reoccurring queries and running queries in the background so it does not interfere with your current work

Cons

There is a learning curve to understand how to use the queries, so there is some training involved Some of the "result objects" do not pull data but that may be our data sources, not the program itself

May 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

May 2018

My experience with BusinessObjects at a few institutions has been very positive.

Improved organizational reporting.

Pros

The interface is very easy to use for all audiences, allowing us to empower basic users to run their own reports. The ability to combine database elements with custom script to customize reports is very useful.

Cons

Sometimes the report formatting can be finicky. It is very responsive but can overcompensate for small formatting (size, spacing, etc) adjustments.