# Lou Software Reviews, Demo & Pricing - 2026 > Review of Lou Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/digital-adoption-platform/lou-profile --- [Home](https://www.softwareadvice.com/) / [User Experience (UX) Software](https://www.softwareadvice.com/ux/) / Lou Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/digital-adoption-platform/lou-profile/alternatives/) # Lou 2026: Benefits, Features & Pricing Wondering if Lou is right for your organization? Our User Experience (UX) Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Lou 4.3 [(13)](https://www.softwareadvice.com/digital-adoption-platform/lou-profile/#reviews) Pricing Starting at $99.00 per month ### About Lou Lou provides users with a great experience. It enables businesses to turn new customers into power users with personalized product tours, self-serve onboarding, feature announcements and other functionalities. Wondering if Lou is right for your organization? Our User Experience (UX) Software selection experts can help you in 15 minutes or less. ## Lou User Interface ## Popular Lou Alternatives Main Product Lou 4.3 [(13)](https://www.softwareadvice.com/digital-adoption-platform/lou-profile/#reviews) Ratings Breakdown - 4.08Ease of use - 4.25Value for money - 4.22Customer support - 4.08Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Product Fruits](https://www.softwareadvice.com/saas-management/product-fruits-profile/) 4.7 [(89)](https://www.softwareadvice.com/saas-management/product-fruits-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.68Value for money - 4.83Customer support - 4.62Functionality Pricing Starting at $111.00 per month Get Price Alternative Product [VisualSP](https://www.softwareadvice.com/digital-adoption-platform/visualsp-profile/) 4.9 [(22)](https://www.softwareadvice.com/digital-adoption-platform/visualsp-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.86Value for money - 5.0Customer support - 4.91Functionality Pricing Starting at $6574.00 per year Get Price Alternative Product [Produktly](https://www.softwareadvice.com/product/511189-Produktly/) 4.7 [(12)](https://www.softwareadvice.com/product/511189-Produktly/#reviews) Ratings Breakdown - 4.67Ease of use - 5.0Value for money - 4.80Customer support - 4.67Functionality Pricing Starting at €19.00 per month Get Price Alternative Product [Rocketlane](https://www.softwareadvice.com/customer-success/rocketlane-profile/) 4.7 [(127)](https://www.softwareadvice.com/customer-success/rocketlane-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.60Value for money - 4.73Customer support - 4.57Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [FlowShare](https://www.softwareadvice.com/digital-adoption-platform/flowshare-profile/) 4.6 [(37)](https://www.softwareadvice.com/digital-adoption-platform/flowshare-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.59Value for money - 4.84Customer support - 4.35Functionality Pricing Starting at $45.00 per month Get Price ## Lou Pricing and Plans Starting price: $99.00 per month Free Trial Free Version Basic $99.00 usage based, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Lou Features - Popular features found in User Experience (UX) For Websites Prototype Creation Reporting/Analytics Usability Testing - More features of Lou Activity Dashboard Alerts/Notifications Audience Targeting Blended Learning Configurable Workflow Content Creation Contextual Guidance Customer Engagement Customer Segmentation Customizable Branding Data Quality Control Gamification In-App Training Launch Management Multi-Language Onboarding Self-paced Learning Self Service Portal Self Service Tools Surveys & Feedback Usage Tracking/Analytics User Onboarding ## Lou Integrations Heap Integration rated undefined from -1 review Segment Integration rated undefined from -1 review Amplitude Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review Kissmetrics Integration rated undefined from -1 review Smartlook Integration rated undefined from -1 review See all 12 integrations ## Lou User Reviews Overall Rating 4.3 Ratings Breakdown 5 62% 4 23% 3 8% 2 0% 1 8% Secondary Ratings Ease of Use 4.1 Value for money 4.3 Customer support 4.2 Functionality 4.1 Have you used Lou and would like to share your experience with others? Hoang P. Verified reviewer E-Learning 2-10 employees Used daily for less than 6 months Review source Reviewed April 2021 In Lou I love 5 Lou is a solid app for site navigation guidance, app tours etc. But it also incorporate a bunch of helpful tools inside. Overall, I feel very happy to have a productive, all-in-one and effective solution like Lou Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Lou is very easy to use, with a clear and clean interface and step-by-step guidance for users to perform the necessary actions. I can very easily create any widget that I want in very short time, from tooltips, hotspots, site tour - everything is presented in a convenient menu-based interface and walkthrough guide (even more convenient when I install the Chrome extension). I also love that Lou can be installed easily in multiple domains, so that I can create consistent experiences to users. Cons: The installation may require adding some code snippets in the "Header" section of website or page. It is not an issue for me, but for those who is not familiar may require helps from Lou's team. Nonetheless, Lou's supporting team is quite responsive overall so this is not really an issue. Read More David S. Verified reviewer Construction 51-200 employees Used weekly for less than 12 months Reviewed November 2021 Great onboarding experiences 5 I develop websites for clients, this helps the onboarding process to explain to them how the backend works, and where are the features/options that they'll most need. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is extremely easy to use, with the chrome extension is just a matter of clicking on the step you want to explain, writing the instruction and that's it! I like the fact that you can simulate it straight away and define the audience to show this to. Cons: I didn't like that they didn't have checklists, but now they do! The only important feature missing is the mobile compatibility, but that is also in the works. Vendor Response Hey David, thanks for the review. Mobile compatibility is now available! I hope you'll try it out Replied January 2022 Read More AF Aaron F. Verified reviewer Retail 11-50 employees Used daily for less than 12 months Review source Reviewed January 2023 Pretty. Clunky. Needs faster troubleshooting from support. 3 Each user has their issues. See above. Ratings Breakdown 3 Ease of use 2 Customer support 3 Functionality Pros: The software looks very pretty. The mobile access is a nice touch. Cons: Issues with lag on the desktop portal. POS transactions as well have their fair share of issues. Many items that we wish we had faster IT support rather than waiting on 6-8 weeks to implement fixes to our issues. The mobile access is nice while in the field. However, it has its headaches. Reasons for switching to Lou Switched employment from Iron Mountain to Kring's. Kring's had Act! and switched to LOU soon after I was hired. LOU is nice but was not my decision to switch. Read More Phil G. Verified reviewer Nanotechnology 2-10 employees Used weekly for less than 6 months Review source Reviewed July 2021 Lou 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I had spent some time looking for an application for onboarding new clients, and Lou was exactly what I needed! It has a simple setup with most of the functionality required in a 'tour SaaS product' The interface for creating a tour is super simple and customizable. Cons: I would like to see more integrations with other software packages (Slack, Mixpanel, and Intercom) and I would love to see more advanced features like NPS. Read More JA Johanna A. Verified reviewer Alternative Medicine Self-Employed Used weekly for less than 12 months Reviewed November 2021 Great tool! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I like the easiness of installation. It's highly customizable and quite fun, actually, to set up. Cons: The fact that mobile is not supported yet. But it should be there soon as support assured me. Vendor Response Hey Johanna, thanks for your thoughtful review! Mobile support is now available. I hope you'll try it out and let us know what you think. Replied January 2022 Read More IH Iva H. Verified reviewer Computer Software 11-50 employees Used daily for free trial Review source Reviewed February 2024 Horrible experience 1 After my experience, I cannot recommend at all. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: I would say the free version, but it is useless because it does not work Cons: I can't believe those positive reviews are real, I have only experience TERRIBLE UX and many many many bugs every single day. It is not working according to settings. Read More VR Verified Reviewer Legal Services 2-10 employees Used weekly for less than 6 months Reviewed November 2021 I love Lou!!!!! 5 Ratings Breakdown 4 Ease of use 5 Functionality Pros: I love how easy it is to set up a tour of your product. I was able to use it to set up a welcome tour of the membership site for my clients. Cons: I wish that they had mobile right now, but I know they are working on it. That's honestly the only drawback that I've experienced. Vendor Response Thank you for your review. Mobile support is now launched! When you try it out we'd love to know what you think. Replied January 2022 Read More KT Kieran T. Verified reviewer Education Management 201-500 employees Used weekly for less than 6 months Reviewed November 2021 Great start so far 4 Its quick, user friendly, and helps you get done what you need swiftly Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Easy to implement, we went from trialing to purchasing, installation and deploying our first Lou in less than 48hrs Cons: There have been a few bugs here and there, but the team have been swift to resolve. They've also released some new features in just a few weeks of requesting Read More VR Verified Reviewer Computer Software 11-50 employees Used weekly for less than 6 months Review source Reviewed September 2021 Great light weight product announcements platform 5 Ratings Breakdown 5 Ease of use 4 Functionality Pros: Lou is fast and easy to deploy. Makes it easy to setup different announcements and event funnels inside the application without spending dev resources. Cons: It's still a growing product, looking forward to more features and analytics. Read More VR Verified Reviewer Internet 2-10 employees Used monthly for less than 12 months Reviewed November 2021 Great for product tours 5 Ratings Breakdown 4 Ease of use 5 Functionality Pros: This is very important software for assisting customers on your web app to learn how to use your product or service to the fullest. Cons: The user interface to create the walkthrough works but can be a bit clearer and cleaner. 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