Lou is a solid app for site navigation guidance, app tours etc. But it also incorporate a bunch of helpful tools inside. Overall, I feel very happy to have a productive, all-in-one and effective solution like Lou

Lou is very easy to use, with a clear and clean interface and step-by-step guidance for users to perform the necessary actions. I can very easily create any widget that I want in very short time, from tooltips, hotspots, site tour - everything is presented in a convenient menu-based interface and walkthrough guide (even more convenient when I install the Chrome extension). I also love that Lou can be installed easily in multiple domains, so that I can create consistent experiences to users.

The installation may require adding some code snippets in the "Header" section of website or page. It is not an issue for me, but for those who is not familiar may require helps from Lou's team. Nonetheless, Lou's supporting team is quite responsive overall so this is not really an issue.

I develop websites for clients, this helps the onboarding process to explain to them how the backend works, and where are the features/options that they'll most need.

It is extremely easy to use, with the chrome extension is just a matter of clicking on the step you want to explain, writing the instruction and that's it! I like the fact that you can simulate it straight away and define the audience to show this to.

I didn't like that they didn't have checklists, but now they do! The only important feature missing is the mobile compatibility, but that is also in the works.

After my experience, I cannot recommend at all.

I would say the free version, but it is useless because it does not work

I can't believe those positive reviews are real, I have only experience TERRIBLE UX and many many many bugs every single day. It is not working according to settings.

The ease of use in creating workflows for users to go through.

Some limited features, would like to have pointer arrows and other animations that can guide a user to scroll down a page.

I like the easiness of installation. It's highly customizable and quite fun, actually, to set up.

The fact that mobile is not supported yet. But it should be there soon as support assured me.