MyCase
About MyCase
MyCase Pricing
MyCase's pricing options per user start at $39/month when billed annually. Monthly billing options are also available.
Starting price:
$39.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for MyCase
1 - 5 of 680 Reviews
Mark
2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed June 2021
Ease of Use and Best in Class
Jennifer
Verified reviewer
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
10/10 Recommend
I rave about MyCase anytime a colleague asks my opinion. Admittedly, I do not have experience with any other practice management software, but when I was comparing my options before signing up with MyCase I was most impressed by the completeness of the product as compared to other programs; and the price was by far the most competitive.
PROSMyCase is easy to use. The basic functions are intuitive and a new user can navigate the program without much instruction. As a user becomes more advanced, MyCase offers training and tutorials, and has a plethora of add-ons available, allowing a user to really customize the program to their needs. For me, the most valued features are the ability to accept online payments, the communication and notes features, the time tracking and billing features, and the leads tracking.
CONSThe email integration is not seamless. I wish that there was a way for emails send to/from a connected email to automatically synch with any client who has a matching registered email address. Additionally, my rate has consistently gone up; I don't use a lot of the add-on features that are the justification for the price increases.
Reason for choosing MyCase
The price and robustness of the product was superior. I felt that - at the time - I was getting the most "bang for my buck."
Daniel
Legal Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2024
Best Case Management Software Out There and I've Tried Almost All of Them
Best that's out there for sure. I've used at least 6 different Case Managment Systems in the past but this is by far the best.
PROSThe sheer amount of features. I have both billable and contingency fee cases and MyCase covers both. It also feels more polished than other CMS's other there. For some reason, the other CMS's I've used feel cheap and bare bones and you have to build everything up. MyCase gets you started quickly because it starts with a default template.
CONSI wish it was a little bit more customizable.
Reasons for switching to MyCase
FileVine was just not as robust in terms of features. I also tried Casepeer, Clio, Smokeball, PracticePanther, Firm Central, etc. I prefer MyCase for its ease of use, robust features, and customer service. It has the best balance of everything.
Joedy
Law Practice, 1 employee
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2024
Recommended Changes
It's OK. I feel like it has room for improvement. I don't like that I can no longer email from MyCase portal. That makes it hard and more work for me to connect my emails to cases on MyCase.
PROSI like cloud storage and time tracking. I like that I can download all of my case documents.
CONSI wish it would link cases to emails via Thunderbird and other apps. Also, wish it links incoming and outgoing emails, not just outgoing. Wish it can do drag and drop or ctrl+select instead of clicking on each document that i want to select to do things with. Practice Panther has a better interface than MyCase in that regards.
Paul
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed December 2023
Mediocre practice management. Good enough, though.
It's OK. Not bad enough to undertake the daunting task of migrating to something different, but not good enough to necessarily recommend.
PROSI like that it is OS neutral. I like the billing.
CONSIt's not really that great for anything I do, and it's pretty restrictive on how you can set things up. For instance, there's no field in the user category to put my bar number, which is something that goes into pretty much any pleading that I draft. (1) Why isn't that field available, and (2) why can't I create custom fields? They always seem to be adding "features" that I rarely find any use for, but they won't fix bugs in their system. For four years, now, I can't clear an e-check that a client bounced. It shows up in the "rejected payment in last 30 days" field. They can't be bothered to fix that bug. Ever since COVID customer service has gone way down.
Reason for choosing MyCase
Price. Less bad than the others. Smokeball's name was simply too stupid for me to seriously consider.
Reasons for switching to MyCase
Trying to keep my database up with the times was getting to be too expensive.