About Adept

ynergis Adept simplifies how you find, manage, share & integrate engineering and enterprise information to improve efficiency and and accelerate growth.

Organizations have thousands or millions of documents spanning across various sites and servers, and even more data within their varied business systems. Most are wasting time trying to find, manage, share and integrate it.

Synergis Adept software gets everyone on the same page, working from a single version of the truth so you can crush the silos that are holding your company back. Adept simplifies document access, automates workflows, and protects your IP. It helps you eliminate the operational chaos and inertia that keeps you from doing what’s most important.

We released our first document and...


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10 Reviews of Adept

Average User Ratings

Overall

4.1 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(3)

3

3 stars

(0)

0

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 10 of 10 results

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October 2021

Gisael from Trelleborg

Verified Reviewer

Company Size: 10,000+ employees

Industry: Maritime

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2021

Very nice product even better customer service.

Pros

Once you learned is pretty simple to use and works really fast.

Cons

User interface is very functional but can be improved.

September 2020

Jay from Huffman Engineering, Inc.

Company Size: 11-50 employees

Industry: Industrial Automation

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

September 2020

Great for configuration management

Pros

This software transitioned us from a manual versioning system of copying files or folders appended with dates to keep track of changes. This is a much more robust system because in addition to having prior versions of our files, they also come with a configurable amount of meta data such as who changed it, when it was changed, and why it was changed. The software also provides a single source of truth so we are no longer trying to inspect two different versions to determine which is the correct or latest file. Adept is very easy to setup, learn, and use, and the team at Synergis provides fantastic support to help you become a master of the software. They supported us in taking a more DIY approach with installation and upgrades, but also provide full service when we need it.

Cons

Not much to say here, occasionally I'll find a bug in the software like with any software, but Synergis is very receptive with taking reports of bugs found, making sure its not just my own user error (and helping if it is), and implementing a fix in the next version.

Reasons for Choosing Adept

Adept was the only software we found that could do everything we needed it to do while also having a user friendly and easy to use interface.

Response from Synergis Software

Replied October 2020

Thanks for your review, Jay. It's been a pleasure working with you all these years and we look forward to and appreciate our ongoing partnership.

October 2021

Eric from Aerotech, Inc.

Company Size: 201-500 employees

Industry: Industrial Automation

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2021

Adept Review

Pros

Direct access to files in the vault via the Windows file system.

Cons

The Solidworks integration has at times been finicky. Sometimes when assemblies open, the part files are all suppressed because the relationships were somehow corrupted.

Reasons for Choosing Adept

Solidworks Enterprised PDM did not allow direct access to the files through the windows file system.

July 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

1.0

Functionality

4.0

July 2021

Adept is great at doc control, but not for collaboration

Pros

Adept does a great job with document control and it does have a very easy GUI, I'll give it that.

Cons

Adept is far too restrictive when it comes to sharing information between engineers. There is no way to get the latest version of a model without closing everything in the CAD software, clearing the virtual library, and re-opening that model from the server from scratch. it's archaic and a big waste of time.

Response from Synergis Software

Replied July 2021

Thanks so much for taking the time to review Adept. I understand your perspective on collaboration and would love to hear more about your use of 3D models and Adept. Perhaps there is a way our experts can help you eliminate some of that restrictive behavior. Just send me a note at martha.lubow@synergis.com.

August 2021

karnig from Rex Power Magnetics

Company Size: 201-500 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2021

Great document management software with option for customization.

Our engineering team issues design and work instructions to the production floor every day. It is important that they can search all available designs, find the most current ones, make modifications quickly and easily, request approval, and transmit the final instructions quickly and efficiently to production. The built in transmittal functionality meant most of this process could be done very quickly with great control of design versioning. Also, different departments could add pictures, and test report and link them to a specific job. The only frustrating part was that generating transmittal for each job was adding significant administrative work, and with the data entry that was required, there was room of human error. The custom programming solution we did with Synergis solved this problem but importing the job data into adept from our order scheduling system, and allowing it to auto generate all the necessary transmittal at once. Once generated, the transmittals could quickly be assigned to each engineer to. Data entry errors were eliminated, and our engineering team could concentrate on value added work, rather than data entry.

Pros

The ability to create relationships between files, and the custom programming that was done to integrate the job data between or order/accounting system and adept was extremely valuable. Reduced data entry time, and allows for an efficient workflow.

Cons

The visual layout, although customizable and effective, is a bit antiquated.

Reasons for Switching to Adept

The previous product was discontinued and was no longer supported by Canon.

Response from Synergis Software

Replied August 2021

Thank you Karnig for sharing your positive experience with Adept. We have an amazing CP team who can finesse the out-of-the-box capabilities to help companies like yours automate sophisticated processes to eliminate tedious data entry. I celebrate all that you have already accomplished and look forward to an ever-expanding partnership.

October 2020

Markus from Amazon

Company Size: 10,000+ employees

Industry: Design

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

October 2020

Synergis Adept is a useful file storage software with a dated user interface

Adept does its core function well but could use an updated user interface and more quality of life features added.

Pros

Adept is very useful for storing backups of files and sharing them with other users for collaboration.

Cons

Navigating through the file storage system can be tedious and at times confusing. It would be nice if there were options to view recently worked in folders. The user interface as a whole is not very intuitive.

Response from Synergis Software

Replied July 2021

Thank you so much for reviewing Adept. We appreciate you taking the time to provide feedback. I would love to understand what you're looking for in a user interface. Are you upgraded to the most current version? Again, we appreciate your review.

July 2021

adrian from SDGE

Company Size: 51-200 employees

Industry: Utilities

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Adept Review

Pros

ease of use, very easy to search, sort, and find documents.

Cons

the removal of the multiple windows, that made it easier to navigate.

Response from Synergis Software

Replied July 2021

Thanks for the positive review, Adrian. It means the world to everyone at Synergis when we glowing feedback on Adept from our customers. Please reach out to me if I can help you get even more value!

January 2018

Patrick from University of Wisconsin-Platteville

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

January 2018

Great program for managing files

Pros

It creates the most organized CAD file system I've ever used. Once you understand how the software works it is simple to find the drawings.

Cons

It can be rather challenging to understand at first, it does have to do with how your administrator sets it up, but basically, more organized=more complicated

September 2021

Greg from Matheson Gas

Company Size: 10,000+ employees

Industry: Mechanical or Industrial Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2021

Adept is a must in our business model

The software has worked has promised and if any issues have come up the tech support at Synergis has always went above and beyond to make things good again.

Pros

The ease of tracking revisions and what user(s) revised the drawings. Another great feature is if a file is placed in the wrong location the ease of correcting this issue.

Cons

The use of the non desktop version has always been hard to use and has proved to be not worth the money to have that feature.

Response from Synergis Software

Replied September 2021

Hi Greg Thanks for your wonderful review of Adept. It's good to hear back from companies who understand the value of document control for their business model.

July 2018

Gabriel from Mid South Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

July 2018

Using it daily and having to maintain a separate file structure for all the incompatible programs.

Pros

Search ability of files. Version control. Version comparison. ability to set workflows to automate the release process.

Cons

Does not work well for managing AutoCAD Xrefs with images in them. Does not work with Revit Central Models. Does not work with Civil 3D models. Does not work with Inventor models

Response from Synergis Software

Replied June 2020

Thanks for the review, Gabriel. I'm sorry your experience overall was less than stellar. I want to clarify that Adept does manage AutoCAD XREFs with image files, and does manage Inventor parts, assemblies and drawings. We're excited about upcoming Revit support and visualization in the near future as well.