Adept

RATING:

4.1

(11)

About Adept

ynergis Adept simplifies how you find, manage, share & integrate engineering and enterprise information to improve efficiency and and accelerate growth. Organizations have thousands or millions of documents spanning across various sites and servers, and even more data within their varied business systems. Most are wasting time trying to find, manage, share and integrate it. Synergis Adept software gets everyone on the same page, working from a single version of the truth so you can crush the silos that are holding your company back. Adept simplifies document access, automates workflows, and protects your IP. It helps you eliminate the operational chaos and inertia that keeps you from doing what’s most important. We released our first document and information manag...

Adept Pricing

Starting price: $19 (per user per year) Named and Concurrent subscription pricing options are available with four different tiers of functionality based on each user’s requirement. Contact Synergis Software for more information or to schedule a personalized demonstration.

Starting price: 

$19.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Proven and trusted by thousands.
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Adept Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Adept

1 - 5 of 11 Reviews

User Profile

Gisael

Verified reviewer

Maritime, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Very nice product even better customer service.

PROS

Once you learned is pretty simple to use and works really fast.

CONS

User interface is very functional but can be improved.

Jay

Industrial Automation, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Great for configuration management

PROS

This software transitioned us from a manual versioning system of copying files or folders appended with dates to keep track of changes. This is a much more robust system because in addition to having prior versions of our files, they also come with a configurable amount of meta data such as who changed it, when it was changed, and why it was changed. The software also provides a single source of truth so we are no longer trying to inspect two different versions to determine which is the correct or latest file. Adept is very easy to setup, learn, and use, and the team at Synergis provides fantastic support to help you become a master of the software. They supported us in taking a more DIY approach with installation and upgrades, but also provide full service when we need it.

CONS

Not much to say here, occasionally I'll find a bug in the software like with any software, but Synergis is very receptive with taking reports of bugs found, making sure its not just my own user error (and helping if it is), and implementing a fix in the next version.

Reason for choosing Adept

Adept was the only software we found that could do everything we needed it to do while also having a user friendly and easy to use interface.

Vendor Response

Thanks for your review, Jay. It's been a pleasure working with you all these years and we look forward to and appreciate our ongoing partnership.

Replied October 2020

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed July 2021

Adept is great at doc control, but not for collaboration

PROS

Adept does a great job with document control and it does have a very easy GUI, I'll give it that.

CONS

Adept is far too restrictive when it comes to sharing information between engineers. There is no way to get the latest version of a model without closing everything in the CAD software, clearing the virtual library, and re-opening that model from the server from scratch. it's archaic and a big waste of time.

Vendor Response

Thanks so much for taking the time to review Adept. I understand your perspective on collaboration and would love to hear more about your use of 3D models and Adept. Perhaps there is a way our experts can help you eliminate some of that restrictive behavior. Just send me a note at martha.lubow@synergis.com.

Replied July 2021

Eric

Industrial Automation, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2021

Adept Review

PROS

Direct access to files in the vault via the Windows file system.

CONS

The Solidworks integration has at times been finicky. Sometimes when assemblies open, the part files are all suppressed because the relationships were somehow corrupted.

Reason for choosing Adept

Solidworks Enterprised PDM did not allow direct access to the files through the windows file system.

karnig

Electrical/Electronic Manufacturing, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Great document management software with option for customization.

Our engineering team issues design and work instructions to the production floor every day. It is important that they can search all available designs, find the most current ones, make modifications quickly and easily, request approval, and transmit the final instructions quickly and efficiently to production. The built in transmittal functionality meant most of this process could be done very quickly with great control of design versioning. Also, different departments could add pictures, and test report and link them to a specific job. The only frustrating part was that generating transmittal for each job was adding significant administrative work, and with the data entry that was required, there was room of human error. The custom programming solution we did with Synergis solved this problem but importing the job data into adept from our order scheduling system, and allowing it to auto generate all the necessary transmittal at once. Once generated, the transmittals could quickly be assigned to each engineer to. Data entry errors were eliminated, and our engineering team could concentrate on value added work, rather than data entry.

PROS

The ability to create relationships between files, and the custom programming that was done to integrate the job data between or order/accounting system and adept was extremely valuable. Reduced data entry time, and allows for an efficient workflow.

CONS

The visual layout, although customizable and effective, is a bit antiquated.

Reasons for switching to Adept

The previous product was discontinued and was no longer supported by Canon.

Vendor Response

Thank you Karnig for sharing your positive experience with Adept. We have an amazing CP team who can finesse the out-of-the-box capabilities to help companies like yours automate sophisticated processes to eliminate tedious data entry. I celebrate all that you have already accomplished and look forward to an ever-expanding partnership.

Replied August 2021