About Cypher IQ

Cypher IQ is a cloud-based digital workflow automation software designed to help businesses streamline employee onboarding, student communication, worker induction, enrolment and more. Key features include invoice creation, customer portal, inspection forms, creditor invoice automation and enrolment workflow management

HR teams using Cypher IQ can manage recruitment processes through the automation of branded alerts and notifications to internal and external stakeholders. The solution enables organizations to streamline enrolment processes through branded communications, payment gateway and enrolment workflow management. Additionally, it offers various EHS forms such as incident forms, inspection forms, SWMS forms, policy documents and more to facilitate safe o...


Read More

Supported Operating System(s):

12 Reviews of Cypher IQ

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(8)

8

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

March 2021

Jamie from AIDA Group

Company Size: 11-50 employees

Industry: Business Supplies and Equipment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

AIDA Group CIQ Review

cypher iq is an integral part of our business. we couldn't function and provide the services we provide without them. the level of understanding of our business is second to none.

Pros

Our requirements are very unique. we couldn't use off the shelf software. Cypher IQ were able to customize their software to suit our needs.

Cons

understanding why technology works the way it does is the biggest challenge for us. its not a reflection on the software but more our level of understanding of why things work the way they do. cypher iq are able to provide a simple "layman's" terms approach.

Reasons for Switching to Cypher IQ

our old processes created a huge bottle neck at the end of the month. by changing to cypher iq we were able to consolidate, customize and automate many of the previous workflows. this saved us a heap of time and money but also enabled us to provide a better service.

March 2021

Jono from 4u Care

Company Size: 51-200 employees

Industry: Civic & Social Organization

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Finance and marketing overhaul

Very positive. Proactive management team with thorough understanding / appreciation of our business processes has allowed for implementation to be pain free and

Pros

- built forms to streamline our new employee recruitment applications - streamlined onboarding new clients to database - provide financial oversight of purchase orders, reimbursements & invoice generations - tracking and form search capacity/functionality - ability to imbed all forms into website for improved user experience - workflow customisation capacity

Cons

Change management. More an internal learning. Like any time you introduce a new system or process the change of employee behaviour is integral. It’s something we’ve learned and ensure we focus on when implementing new ways to do things.

Reasons for Switching to Cypher IQ

Limited functionality and customisation opportunities. Much improved business specific workflows and processes now in place.

August 2021

Phil from Recover Plus

Company Size: 2-10 employees

Industry: Medical Devices

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Cypher IQ - Digital Automation

We are streamlining our data capture and creating a more user friendly experience. We have noticed a decrease in manual input and saved time and energy in the process. We look forward to growing our business and using Cypher IQ to come on that journey with us.

Pros

The whole process is relatively seamless, from the concept and specific development to the implementation and follow up customer service. It is great to work with local knowledgeable people who can get it done.

Cons

We haven't found any issues as of yet, that haven't been managed through the onboarding process

Reasons for Choosing Cypher IQ

Ease of manipulation for a tailored solution. Local and customer service orientated

September 2020

Frances from STARTTS

Company Size: 201-500 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

September 2020

CIQ

Very good, support is excellent and overall system is easy to use.

Pros

Ease of use and span of capabilities. Allows electronic approvals of all items being processed in CIQ

Cons

minor requirements for our company - order of screens could be better for end users

August 2021

Matthew from Mainstream Industries Pty Ltd

Company Size: 51-200 employees

Industry: Mining & Metals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2021

IQ Cypher - The total package a game changer for Mainstream Industries

Mainstream Industries was consistently won awards for Best WHS Management System since implementing the Cypher IQ digital platform into the business. [SENSITIVE CONTENT] and team have worked with Mainstream Industries to assist in evolving the digital platform to accommodate the ever changing needs and wants off not only Mainstream Industries business but the reporting needs of our clients.

Pros

The ability to assist in the compliance processes for ISO Accreditation especially for business enterprises of all sizes. The ease of use especially for employees of all levels of education and knowledge. Security features for assigning access and ease of using reporting tools.

Cons

Tutorial videos need to be updated as the platform advances.

Reasons for Choosing Cypher IQ

The ability to tailor the product to the needs of the business.