Overall using Avanan has been beneficial to my organization eliminating spam and notable Phishing attempts fast.

The product is super easy to use, it is very informative and reactive in terms of triage and trauma.

I wish they had a cell phone app for readiness.

Overall experience is that we are very pleased with this product. It's rarely problematic and we have no issues getting responses and results from their tech support. Our business lives in emails, so getting safe but timely emails is critical to our business. Having Avanan assist us on the human side with their team of professionals takes the pressure from me to manage quarantined and reported emails. Avanan does it all for me. DLP has also been well automated. Our current setup warns and gate-checks any outbound PII and PCI, automatically forcing EUs to think twice before divulging sensitive data. At a management level, I can easily keep an eye out for possibly leaks.

It is fairly intuitive to use, integration was well supported and they are responsive and communicative when it matters. In a business such as ours that relies on email, this product cuts down on the noise a great deal, allowing us to focus more on business. Support is extremely responsive and they seem very focused on pleasing their customers. The system is swift to pass through data, so we see very little to no degradation of email delivery speeds. The management of questionable emails or DLP is easily decided by end users, almost in real time or by IT management - depending on your easily customizable setup.

Avanan has still not implemented the ability to simply block by TLD extension, such as .jp or .cn . Their UI can be a little unwieldly at times, but that said they are keen on improving their product and very responsive to user feedback.

Avanan catches most spam before the end user gets a chance to see it. The whitelist and blacklist rules are fast and easy to set up on the fly.

Querying for emails can be clunky. Certain times it simply won't produce results though I'm sure I have the correct flags set.

The interface is very straight-forward, and allows you access to powerful features out of the gate such as rules-based policies that can be changed per mailbox; I really like being able to create custom queries, save those queries and then use them to check on emails and how the policies are dealing with them. I'm also a large fan of how I can change an email and release or quarantine and email that is mistakenly released. Before I'd have to go and use PowerShell scripts I wrote to deal with all of these tasks and that takes forever. Login Events, analytics, and the ability to inspect email in the cloud without having to download are all killer-app functionality that is implemented flawlessly. When I've run into issues, Support has been very quick to respond and as such, even the Tech Support Manager has gotten on calls with us to support us, and make sure all is dialed in as well as possible and tuned for us. All in all, I can't rave more about Avanan. Better price-point then competitors and much much easier to work with. If you want to be able to implement in under 15 minutes, THIS is the platform for your business.

Avanan took legitimately less than 10 minutes to set up for our trial, and hooking it into Office365 was easy and straight-forward. Unlike competitive products that we looked at that have intermediaries that can be snooped and then gamed by Threat Actors, there is no outward signal to the "Bad Guys" that you are deploying Avanan.

Tuning will take a little bit of time, but this is the "Nature of the Beast" in Security.

Before Avanan, we had no additional security for our Office 365 environment. Avanan was an option that was easily implemented and immediately started producing results with phishing and malware hits. The amount of stuff that Avanan has caught for us makes me wonder how much stuff was getting through before with the standard O365 protection and ATP. The major benefit to us as a company was protecting us from phishing, malware, or ransomware threats. This allows us to keep our business continuity without interruption. I recommend looking at Avanan in consideration for your Office 365 platform. It is an understatement to say the program is easy to use, and it powerful and useful. I have had a near perfect level of accuracy when it comes to hits on malicious emails. I will absolutely be using them again if I were to ever move to a different job or company.

The program installed pretty much instantly with zero interference to our Office 365 Environment. The program itself is very robust and has a lot of cool features and they continue to add more as each update comes out. It has a very clean and intuitive user interface and it very easy to pick up on everything after your initial training session. There is also a level of customization to the menus and to the interfaces. When creating custom queries there are hundreds of options and it will take time and practice to learn them all. However, you can submit any question to the customer support team, and they will answer anything you throw at them and help you understand. I also like that it is API based. It works in conjunction with the standard office 365 security features, instead of replacing them and rendering them useless, like the other popular solutions on the market. This makes for a faster and more efficient experience in my opinion and from what I have seen.

I honestly can't think of any major dislikes or complaints. Any time I have had any issues or questions, I have been able to get it resolved or I have been able to get an answer form the support team.