Sustain.Life

RATING:

4.5

(11)

About Sustain.Life

Sustain.Life helps make sustainability universally accessible, providing companies with an affordable, easy-to-use SaaS platform that empowers organizations—regardless of budget, expertise, or industry—to adopt more sustainable business practices, account for their carbon usage, and reduce their environmental impact. Simple to use with actionable guidance paired with easy-to-use tools Affordable with free carbon accounting and cost-effective sustainably management platform Scalable solution with plans that appeal to different buyer segments and product offering designed to help users become more sophisticated over time

Sustain.Life Pricing

https://www.sustain.life/pricing

Starting price: 

$3,000.00 per year

Free trial: 

Not Available

Free version: 

Not Available

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Sustain.Life Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Sustain.Life

1 - 5 of 11 Reviews

User Profile

Kathryn

Verified reviewer

Consumer Services, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2023

The best software we found

Over it's been great. I love the layout and am excited about your continued improvements. I have also really enjoyed our work with our account manager. [sensitive content hidden] is always quick to answer our questions, and is friendly and personable.

PROS

- I like the ease as with I can upload data for each of our locations. - I like being able to filter locations and see if I've already updated for the month, this helps me keep track of my to-dos- I like the home screen to see where we're at for each category.

CONS

- I think the report has improved but still feels buggy sometimes. - I wish I could expand the scope of emissions and see where the bulk of the data is coming from without clicking away. A drop-down menu that said "main campus X emission" all on the same page to give me an idea would work better for me. - I wish there was a way to look at impact by category and scope data from a location-by-location basis. My team has little to no sway over other locations and can only speak to the main campus, so seeing just our impact would be ideal.

Reason for choosing Sustain.Life

Your software was a lot further along in its development and we loved the emissions management table, which ironically was discontinued after we signed on. But its still a good product.

Marissa

Design, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

An amazing tool that's always getting better

PROS

Carbon Accounting, KPIs and Metrics, carbon management, progress status, education, community, ease of use, UI, design, blog, events, and outreach.

CONS

Although sustainability is a growing priority, most businesses are unequipped with environmental know-how. The initial onboarding process was somewhat confusing at times. An option for a step-by-step impact set-up with someone on the Sustain team would be helpful. There was a general onboarding call with a team member, but something more in-depth for specific questions would strengthen confidence.

Reason for choosing Sustain.Life

We felt Sustain.Life aligned with our culture, budget, and goals more than other products.

Kayla

Industrial Automation, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Data Management & Reporting

PROS

Sustain Life has been the most appealing platform we've found. The price was right, the automation of our data, the translation of our data tied directly to sustainability reporting needs like CDP, the target setting that shows how it aligns with certain measures like science-based targets, the policy templates, the easy-to-understand breakdowns they offer via how-to videos and even their webinars are all examples of aspects that drew us to their platform. The list goes on!

CONS

We are in the process setting up our Sustain Life platform (entering profile and facility information, integrations, Scope 1 & 2 focus, etc.). Unfortunately, I realized propane/off road vehicle data is unable to be integrated at this time (requiring manual bulk uploads) and also, due to some unique utility providers we have as a global company, we have run into quite a few integration issues. However, our Customer Success Manager and the Sustain Life integration team are working diligently to resolve the issues and have even manually entered data as necessary for time-sensitive reporting needs. Sustain Life customer service has been top notch!

Reason for choosing Sustain.Life

Sustain Life has a ton of great capabilities and offerings, with plans to progress and get even better.

Sam

Food & Beverages, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Sustain.Life have made it simple

The team have been fantastic, and have help our admin team access, understand and use the resources available to start our carbon measuring journey. There has been assistance available the entire way and we've never felt that we had to figure things out for ourselves.

PROS

We're a smaller group that cares a lot about understanding our environmental impact. We struggled to find a partner that fit within our budget and scope to help us track and understand our emissions. Sustain.Life made it easy for us to do so, without costing us big business $$$

CONS

They're still building some connections with Australian energy providers etc so flow of information will improve as they broaden their 3rd party access. It hasn't been a major issue.

Christian

Architecture & Planning, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Review on Emissions Tracking

PROS

It gave us a good baseline of what our emissions were for a baseline year. It was user friendly and not much work to input data.

CONS

I believe there should be a full length report that would be blank pages with general sections for companies to report on in a written manner.