Cloud Softphone

RATING:

4.0

(2)
Overview

About Cloud Softphone

Acrobits is a cloud-based softphone solution, which helps small to large businesses configure, develop and deploy communications applications in real time. Key features include QR code scanning, customizable branding, push notifications, web callback and analytics. The solution enables employees to set up call forwarding to phones for the unavailable hours and transfer or receive files from multiple sources. Acrobits helps users upload contact details from phones, detect web phone numbers and send text messages to customers. With its VoWiFi feature, agents can initiate encrypted voice and video calls over a wireless connection. Acrobits offers API-based integration, which helps developers modify the existing system with IP telephony functionalities. It comes...

Cloud Softphone Pricing

Acrobits Cloud Softphone offers a free trial of 15 days, after which the software is available across 5 pricing tiers, as outlined below: Full Featured: $49 per month Outgoing Only: $120 per month White Label: $399 per month Enterprise: $399 per month High Security: $499 per month

Starting price: 

$69.00 per month

Free trial: 

Available

Free version: 

Not Available

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Cloud Softphone Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

5

Value for money

5

Functionality

4

Most Helpful Reviews for Cloud Softphone

2 Reviews

Jordan

Telecommunications, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Make the switch

The overall experience is a 10 out of 10

PROS

From start to finish the process with [sensitive content hidden] and the Cloud Softphone team was amazing. [sensitive content hidden] was helpful and made the process of white labeling Acrobits enjoyable. He was very knowledgeable and responsive.

CONS

At the moment, there are zero cons. The whole process was amazing.

Reason for choosing Cloud Softphone

After completing testing with both Telviva and Cloud Softphone, we determined Cloud Softphone was the superior option with regards to features, options and cost.

Reasons for switching to Cloud Softphone

We made the switch as we were looking to white label a softphone that was affordable.

Vendor Response

Thank you for the amazing review! We're absolutely delighted that you had such a positive experience working with our team and that Cloud Softphone was able to meet all your needs. We're here to make sure you have the best service possible, and we're honored that you've chosen us for your communication needs. Thanks for your trust and support!

Replied April 2024

JOY

Consumer Services, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed March 2021

Softphone Review

PROS

I liked you could choose to place it in the background or pin it upfront so no matter what you were working on you could always see the softphone window

CONS

I didnt like that we still had to use hard phones with this software-seems it wasn't a standalone product