StaffCircle

RATING:

4.6

(176)

About StaffCircle

StaffCircle is a cloud-based employee performance management, engagement and culture solution that helps businesses in software, IT, construction, manufacturing, logistics and other industries improve employee engagement using feedback collection and reward programs. It comes with an administrative dashboard, which enables users to grant role-based permissions to team members and review organizational performance using actionable analytics. Key features of StaffCircle include OKRs, One2Ones, Smart Goals, 360 Appraisals, Realtime Feedback, alerts/notifications, reporting, data import/export, messaging, task management and self-service portal. Users can utilize the news feed to share photos, images, files or achievements with colleagues, streamlining internal communicat...

StaffCircle Pricing

StaffCircle offers four different pricing packages: SMB (10-50 employees) Business (50-200 employees) Corporate (200-2000 employees) Enterprise (more than 2000 employees) Contact StaffCircle for detailed information.

Starting price: 

$6.00 per year

Free trial: 

Available

Free version: 

Not Available

Employee responds to feedback questions as part of their review. Review questions are highly configurable and can be tailored to any review type, or organisation.
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StaffCircle Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for StaffCircle

1 - 5 of 171 Reviews

Elaine

Online Media, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Great implementation experience

Its early days but we have had a really good implementation experience - thank you Charlotte! So far we love the product and its potential as an engagement, performance and development tool.

PROS

Performance management - integrates very well with our existing systems and provides opportunities for us to enhance these further. Employee engagement - enhances our previous "People Matters" newsletter by enabling dynamic information and feedback on the new People Matters feed Objective setting - enables clear line of sight from organisational to individual objectives. Allows setting and reviewing of objectives to be a real time process rather than, artificially, only at review time.

CONS

HR Ops - lots of basics missing including inability for employee to review their contractual information, lack of basic attrition/headcount report and no confidential area for manager notes on employee. Org chart is basic and unable to use to drill down levels, unable to create editable templates in platform, no read and accept - work around is a bit clunky. Other areas too which we are told are on the roadmap.

Reason for choosing StaffCircle

Very taken with concept of tool leading with culture and performance to create an engaging user experience and being able to bespoke to our own processes so still felt familiar to our team.

Reasons for switching to StaffCircle

Look and feel was uninspiring, constant problems in use and reporting.

Joanne

Computer & Network Security, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed December 2023

Staff Circle for Finance Staff

Overall, the experience has been a positive one. The biggest problem we have is user engagement and getting staff to buy in and use the features of it.

PROS

I like being able to see and give whole company updates easily. I also like being able to give rewards and see rewards that have been given to my team. I think it is a very useful tool for managing performance and kpi's and performing reviews.

CONS

So far I don't really have anything i dislike about staff circle. Although we do not use all the features currently.

Reasons for switching to StaffCircle

That system didn't have the functionality to meet our business needs.

Chanelle

Banking, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed December 2023

Staff Circle

Its ok, used better platforms that are easier to navigate especially for those that are neurodiverse

PROS

Looks nice, buttons are easy to click on.

CONS

Don't like the way overtime is logged, gets confusing and also doesn't show you in monetary value.

Reasons for switching to StaffCircle

For a better system that had more features

Geraldine

Computer Software, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Full circle employee performance and engagement tool, perfect for agile, remote or hybrid businesses

Team are very professional, they adapt their processes according to how we work. The customer success team have been very patient and supportive - we don't have many resources dedicated to HR so they have given us very extensive training and onboarding. The buying experience was very positive, the sales team have a deep understanding of the product and their customers challenges so it was easy to be engaged in the process. I also found StaffCircle's content was especially useful in helping me research performance management and how the tools help to address different workforce challenges.

PROS

HR time off is really easy and helps keep track of employees, especially when teams are remote. Communication tools are very targeted - segmenting audiences and channels is very sophisticated. Performance managed is well thought out, it is tailored to how ever you manage employees' performance so you don't have to change your processes to fit the software like a lot of other solutions.

CONS

Nothing not to like really, all of our users are very happy and we have not had any issues

Reason for choosing StaffCircle

More extensive tools, better UX, StaffCircle team

Lisa

Financial Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2023

General review

All good, god training provided too initially.

PROS

simple to use and accurate and precise, quick access.

CONS

not easy when there are 2 managers in one branch to access the same things.

Reasons for switching to StaffCircle

This was done by our HR department, so I had no involvement.