Ticket Tailor

RATING:

4.86

(431)

About Ticket Tailor

Ticket Tailor is an event management solution that enables businesses to streamline processes related to ticketing, waitlists, allocation management and more. Professionals can sort tickets based on various categories and create customizable order confirmation emails by adding text or images. Ticket Tailor allows organizations to share event details across social media platforms including Facebook and Twitter, embed box office widgets into corporate websites and design seating charts according to venues. Administrators can utilize the centralized dashboard to create ticket orders for additional guests and gain visibility into the number of ticket orders, sales or revenue metrics. Additionally, the broadcast tool helps businesses send mass emails with important deta...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Ticket Tailor Pricing

We're famous for our fair fees. Choose between Pre Pay or Pay as you go. Pre pay ticket: - Purchase any quantity from 100 to 20,000 ticket credits - Credits start at $0.26/ticket, up to $0.52/ticket (£0.20 to £0.40) - Credits never expire, meaning you'll never lose out - You can choose to purchase as a one-off or auto-renew monthly or when ticket credits are running low Pay as you go: - No upfront fees, just a small flat fee for every ticket sold - Pay as you go fee is $0.65 (£0.20) Common questions answered: - Free tickets are free - No setup fees - No monthly fees - Everything included as standard - Free check-in app included Note: Payment processing fee charged via Stripe or PayPal.

Starting price: 

$0.26 per month

Free trial: 

Available

Free version: 

Available

Ticket Tailor broadcasts
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Ticket Tailor Reviews

Overall Rating

4.86

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Ticket Tailor

1 - 5 of 432 Reviews

Tudor

1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2021

Great features

User Profile

Ingrid

Verified reviewer

Entertainment, 1 employee

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2021

TAILORED FOR ME

I enjoy it thoroughly and have referred many friends

PROS

The best thing for me is the pricing. Once I pay my monthly fee THAT'S IT. Paypal & Stripe take their fees out and send me my money. There is no future payment going back to the service.

CONS

I really have NO cons but the check-in app has been glitching

Reason for choosing Ticket Tailor

Ease Of Service

Reasons for switching to Ticket Tailor

Payment methods are way too complicated. Although they are great for marketing the fees end up making it a wash

Kathy

Verified reviewer

Environmental Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

A hidden treasure - Ticket Tailor has been critical in my organization's response to covid

My nonprofit organization relies heavily on visitor admission revenue to help advance our mission. We were closed for a year due to covid, which impacted us heavily. This year, we sought a solution to be able to open safely. One of our solutions was online, timed ticketing. I researched various options and found Ticket Tailor, which was listed as integrating with my Weebly website. I'm so glad I found this solution! Not only did it work well for our purposes, but the customer service they provide is excellent! They even had articles on implementing timed ticketing - just what we were looking for. The "chat" is always helpful and they always have ideas for how to use the program to do what I want it to do. And their regular updates are actually... Helpful! Always adding features or tweaking elements that make the program work just that bit better. They are affordable and responsive. I highly recommend Ticket Tailor.

PROS

Ticket Tailor is easy to use and has excellent customer service. Any time I need help with doing something, they respond quickly. Also, they truly listen to their customers and make regular, helpful updates. I like the ease of use, ease of creating events and ticket options, ability to embed in my website, ability to customize events and communications, and so much more. The software is very affordable, and you can pass on the ticketing fees which is very common practice these days. It's a great platform!

CONS

It's hard to say because I love this software. Reporting could be a little more robust, although it is similar to other types of platforms (e.g., online sales). Integration with a few more software platforms, such as more options for emailing, would be helpful. Much of what I would have said "like least" when I first started using the platform have already been addressed in the company's software updates!

Reason for choosing Ticket Tailor

It looked more user friendly and was more economical.

Kelly

Entertainment, 1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed October 2019

Good features, need better summaries

Much better than Eventbrite.

PROS

I like the immediacy of it and the fact that it easily links up to Stripe for fast payments.

CONS

I always need to do print screens of the events I've held and the total amounts made for my accountants, because there's no feature to have a summary of the income for each product. I've asked the question but Ticket Tailor has referred me to Stripe, however Stripe don't show you what you've made per product, only money coming in. So it's a bit of an annoying vicious circle.

Reason for choosing Ticket Tailor

More user friendly in the back end.

Reasons for switching to Ticket Tailor

Because it was easier, faster, and I got paid faster too.

Emma

Legal Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Really recommend

Great CX!

PROS

Cost effective and easy to use platform. I don't have much experience setting up event registrations so appreciated the step by step check list and quick responses on the chat function. Looks clean and professional and has lots of great features like customised invoicing and email templates.

CONS

none that I can think of at this time but this is the first time I'm using so don't have customer feedback yet

Reason for choosing Ticket Tailor

Cost brought me to Ticket Tailor as so many alternatives are expensive and I needed to use for a charitable event. The look/feel of the site you can build is to my taste. The step by step build guide.

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