EventsAIR

RATING:

4.64

(11)

About EventsAIR

EventsAIR is an on-premise meeting management platform that helps users manage various types and sizes of meetings and events. EventsAIR is compatible with desktops and tablets running Windows 7 or higher. Key features include online registration, invoicing, graphical table seating, accommodation and travel management, communication tools, badge printing and reporting. Additional services include an interactive agenda builder, project management tools, run sheet management, social-media marketing features and accounting and budgeting. The platform also offers an app store that allows users to add extended functionality. Some of these additional features include exhibitor lead retrieval, onsite self check-in, staffed check-in, native apps for attendees and orga...
Project management
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EventsAIR Reviews

Overall Rating

4.64

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for EventsAIR

1 - 5 of 12 Reviews

User Profile

Jill

Verified reviewer

Events Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

The most modern of them all. So easy to use.

We work with several other platforms and I think EventsAIR outshines them all in many ways. It's a complex system and does require some learning time, but much of it is fairly intuitive and they've simplified our workload tremendously.

PROS

EventsAIR has made it so registration websites, forms and communications are responsive - out of the box. Saves me a lot of time hand coding. I very much appreciate the use of portals and apps to enhance the capabilities of the software and keep everything in one system. Integrated lead development, mobile app with gamification, beacon technology, on-demand badging makes it SO easy to build out complete and fully functional event sites. Love all the drag 'n' drop abilities.

CONS

Do so wish it would keep a registration that has been abandoned or not completed. Attendees can start where they left off because their details are held in cache, but I have no way of knowing if there are attendees that didn't finish or, possibly, had trouble with the form and had to abandon.

Vendor Response

Thank you so much for your feedback! It's important to know that we do listen to all requests for improvements or additions of new features, and we will definitely add your suggestion to our list!

Replied February 2020

Vijaykumar

Information Technology and Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Efficiently Plan and Execute Your Events with EventsAIR

EventsAIR is a comprehensive and user-friendly event management platform that offers a wide range of features and tools for event planning and management. Users appreciate EventsAIR's innovative technology, customizable options, and excellent customer support. Although the pricing may be a concern for some, overall, EventsAIR is highly regarded as a top choice for event planners and organizers.

PROS

It is a powerful registration and ticketing system, flexible and customizable event websites, mobile event app, and advanced networking and engagement features. Users also appreciate EventsAIR's excellent customer support and innovative technology, which makes event planning and management more efficient and effective.

CONS

The pricing is relatively expensive for small businesses or individuals, and occasional technical issues and glitches that can affect the user experience. However, users generally find that the benefits of using EventsAIR outweigh these minor issues.

Rina

Newspapers, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2022

EventsAir Review

Although there are often some bugs and hiccups, it's a great software because it's so versatile EA has a solution for almost everything we need for running an event. The customer service has also improved over the year and is reliable (although the product itself is sometimes not reliable). It's great that the product is slowly improving since 1.5 years ago which gives the feeling that the EA team is listening to the customer feedbacks and try to improve it.

PROS

1. I like how it has so many features which you need for executing your online and offline events. We use this product for most of our events from the beginning to the end (registration, attendee management, notification emails to attendees and speakers, virtual event platform, reporting, meeting-matching, etc). This all-in-one software is very versatile. 2. Reporting feature is great! (both on EA and Onair)

CONS

1. There are often some bugs, hiccups and lags which gets frustrating (Sometimes the loading screen takes so long, sometimes get kicked out of the system for no reason, saving doesn't work sometimes, difficulties for speakers to connect to Aircast compared to just using Zoom, frequent trouble for speaker/attendees to join onair sessions due to using mobile devices or other browser than google chrome, etc..) 2. I wish the interface would be more visually attractive (e.g. the attendee app and virtual portal)

Reason for choosing EventsAIR

It had most of the core/and extra features we needed for our company events, when we run 20+events per year

Alkis

Events Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

EventsAIR is the best event management software

PROS

The quality of this product is unparalleled, and it's being constantly improved and updated.

CONS

Since the beginning of global pandemic, I feel that there is too much emphasis on the features that are related to virtual/hybrid events, so anything not directly related to them feels somewhat neglected.

Danielle

Events Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Use of EventsAIR

PROS

Overall the system is very user friendly to use and self teach whilst you learn with the back up support available via the online white papers, webinars and 24 hour support call centre. EventsAIR enables us to manage our clients events in the one system via the exhibitor and sponsorship portal, abstract and presentation management, agenda and accommodation which ultimately flows through to your onsite organiser apps and attendee mobile app. Throughout the whole process our clients can view reports and status updates via the client information portal, pulling real time data. Ultimately saving time for all in the long run.

CONS

I wish the system would allow multiple log ins so I can have two events open on dual screens as quite often working on more than one event at a time

Vendor Response

Thank you so much for your comments...we take these suggestions for improvements quite seriously, and with the release of EventsAIR 10 in February 2020, you are now able to open multiple tabs and work in different events side by side at the same time!

Replied February 2020