About Fair and Event

Fair and Event is a web-based solution that helps businesses build an online event marketplace and streamline booth management operations. The application allows enterprises to create booth layouts and display businesses’ locations to attendees prior to events.

It enables employees to communicate with event planners, design floor plans, manage online applications and store vendor details in a centralized repository. Professionals can use the application to track booth sales, generate custom reports and review contracts. Additionally, it offers a variety of features such as mobile access, invoicing, data synchronization, document tracking, custom forms and more.

Fair and Event lets organizations process payments through various methods including debit or c...


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10 Reviews of Fair and Event

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(10)

10

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 10 of 10 results

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April 2020

James from James Events

Company Size: 51-200 employees

Industry: Events Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Vendor management tool is awesome!

I love FAEM and they're continuously launching new tools. What i look for in a partner is their customer service. Their support staff has addressed issues at all hours and on weekends. They mean it when they say they'll do anything for their customers.

Pros

I run multiple events each year and keeping vendors aps organized is always a pain. Not to mention vendors always forget to turn in documents. With FAEM i was able to make the application process electronic, find a few new vendors, bill my vendors online and didn't get any vendors mixed up this year! For an extra $5/booth i was able to manage all my vendor spaces and keep inventory of what was available on a cool map.

Cons

Building the map the first time was a little tedious but once I got the rhythm it was super easy.

Reasons for Choosing Fair and Event

Just better features that were easier to use at first glance.

Response from FAEM

Replied May 2020

Thank you James! Your events are thriving using FAEM and we were so happy to bring this time saving solution to your business! Thanks again!! :)

October 2020

Adam from Nuweb

Company Size: 11-50 employees

Industry: Events Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

A brilliant, well rounded product with excellent support

Fair and event adds additional services to our product offering, allowing us to attract new customers in the event industry or improve our relationships with existing ones. As mentioned above, the team at Fair and Event is hardworking and dedicated to the success of all clients, so you really couldn't ask for anything else. Strongly recommend their services!

Pros

Unlike some platforms we've used in the past, we really feel like the team at Fair and Event listen to customer feedback and are always striving to add innovative new features to benefit everyone. Support is available within the platform 24/7 via a nice interactive chat widget and the support team is always friendly, polite, and helpful. The vast array of features available really help our clients to excel, whether it be choosing the right vendors for their event or tracking their sales down to the cent - it is clear that the team not only knows how to make great software, but their experience in managing and running events really shines through.

Cons

The initial interface when the product first launched was slightly difficult to use until you knew where to look, but the Fair and Event team fixed this with a new revamped interface making the whole product experience clean and simple to use.

Response from Fair and Event

Replied December 2020

Thank you for the kind words Adam, it's a pleasure working with you and your team!

June 2021

William from Pacific County Fair

Company Size: 1 employee

Industry: Civic & Social Organization

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

New User

I found them an excellent team to work with.

Pros

Just learning the application and enjoying the options and ability to make changes.

Cons

My lack of experience and abilities, not the software!

Reasons for Choosing Fair and Event

After reviewing their product and what it could do for us, felt it was the best option.

Response from Fair and Event

Replied June 2021

Thanks so much for the kind words William! It's a pleasure to work with you and the Pacific County Fair. We look forward to many more years to come of our fruitful partnership!

June 2020

Nick from Hurliman CPA

Company Size: 2-10 employees

Industry: Accounting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

On Top of It

Great experience, will use them for future projects.

Pros

The service and attentive nature of the team. They were always steps ahead of me helping through the implementation.

Cons

Nothing at this point, it is doing the things I need to do and I know they will be quick to address any future concerns.

Response from FAEM

Replied June 2020

Thank you for the kind words Nick! The team had a blast implementing our software for you. We're excited to see how much time it's already saved you! Cheers to many more years and welcome to the FAEM fam! :)

May 2021

Andrew from The Hall Way Investments

Company Size: 1 employee

Industry: Commercial Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Covered Bridge Festival Vendors

[SENSITIVE CONTENT HIDDEN] and the team at Fair and Event have always gone above and beyond to get help in any way possible. Couldn’t have asked for a more professional and exciting group of [SENSITIVE CONTENT HIDDEN]. They do great work.

Pros

This software has made my life significantly less stressful and worrisome, leaving on my antiquated paper bound folders behind. The simplicity of tracking vendors, booths, and sales speaks volumes for its self.

Cons

Like all new endeavors, it took some sweat equity to get the software set to my liking.

Response from Fair and Event

Replied May 2021

Andrew, Thank you so much for your kind review, it's greatly appreciated! We're so glad you love Fair and Event as much as we do, and we're truly lucky to be able to serve you and your vendors! We're looking forward to continuing to provide an Exceptional Experience and powering your events in the future!

June 2020

Mark from Self

Company Size: 11-50 employees

Industry: Medical Devices

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

June 2020

Best event management there is!

Great. [SENSITIVE CONTENT HIDDEN] is right there to help when you have a question or an issue.

Pros

Web based, nice layouts, innovative and well thought out.

Cons

Nothing at all! It really is very well done and easy to use.

Reasons for Choosing Fair and Event

Much better design and support

Response from FAEM

Replied June 2020

Thank you for the review Mark! We're happy to have you as a customer, please let us know if there's anything we can assist with. <3 FAEM

June 2021

Rigoberto from RiCreate

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Best Way To Sell Tickets Online

My experience with Fair and Event has been incredible, their team has worked endlessly multiple times to help me in various situations that were of the upmost importance to me and they truly took care of it with the same level of priority. To me that’s extremely valuable customer service and shows the strength in the relationships with the developers as well.

Pros

It’s ease of use makes it ideal because the learning curve is minimal and you should be off the ground in no time. If you’re looking to expand your website online/in person ticketing system then Fair and Event is a great way to go!

Cons

Things that could be better would be locking the map if possible or having an option to change more of the details within the seating plans if event plans change.

Response from Fair and Event

Replied June 2021

Rigoberto, it's truly our honor to be able to serve you. Nothing is more fulfilling than hearing these kind words and that Fair and Event has made sure you have an Exceptional Experience. You said it best, our relationship is #1 and always will be. From all of us at Fair and Event, a big thank you for the kind words!

June 2020

Tyler from Needa pita

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Making vending so much easier

It’s was great so easy to use and customer service team are amazing and willing to help with anything.

Pros

It’s one stop shopping for finding events and applying.

Cons

So far haven’t found anything I don’t like.

Response from FAEM

Replied June 2020

We're so glad you find FAEM so easy to apply to your events and manage your applications Tyler! Let us know if there's anything you have questions about, we're always a click away with our live chat :)

June 2020

Kyle from Awestruck Lacrosse

Company Size: 2-10 employees

Industry: Events Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

FAEM keeps me sane!

Pros

Integrating this software with our event SOP’s has been a breeze. It makes organization a breeze. Everything is right there!

Cons

The software takes a little while to get the hang of if you are not very tech savvy.I would have liked more instructional videos to go along with my purchase.

Response from FAEM

Replied June 2020

Thanks Kyle! We're always here if you need more on boarding videos or live help, we got you covered! Thanks for choosing FAEM :)

March 2020

Ryan from Afton Tickets

Company Size: 11-50 employees

Industry: Entertainment

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Great software and excellent client service!

Overall experience has been great and can't wait to see the new features they roll out this year!

Pros

So many features that save event organizers time, money and hassle. I reccomend it to my clients.

Cons

So far no negatives, everything I've seen is great.

Response from FAEM

Replied May 2020

Thank you for the thoughtful review Ryan! We're so thrilled that you find FAEM as valuable as we do!