About Kaltura Video Platform

Kaltura’s mission is to power any video experience for any organization. Our Video Experience Cloud offers live, real-time, and on-demand video products for enterprises of all industries, as well as specialized industry solutions, currently for educational institutions and for media and telecom companies.

Underlying our products and solutions is a broad set of Media Services that are also used by other cloud platforms and companies to power video experiences and workflows for their own products.

Kaltura’s Video Experience Cloud is used by leading brands reaching millions of users, at home, at school, and at work, for communication, collaboration, training, marketing, sales, customer care, teaching, learning, and entertainment experiences.

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24 Reviews of Kaltura Video Platform

Average User Ratings

Overall

4.21 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

3.5

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(7)

7

3 stars

(2)

2

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 24 results

January 2020

User Profile Picture

Terran from Utah State University

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Research

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

January 2020

Awesome features for screen captures

I like what the software does, it just seems to be slow when posting videos.

Pros

I like all the features that come with the screen capture capabilities. It allows recording from multiple different cameras and can even let you jump through the video when the lecture slide has changed.

Cons

It takes forever to upload once the recording has finished. I'm not sure what kind of processing has to take place here, but I often can't access videos for hours after the recording has finished.

November 2016

Jason from Utah Valley University

Company Size: 5,001-10,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

1.0

Functionality

4.0

November 2016

Kaltura - Great Experience for the End User - Horrible Experience for a Systems Admin

Kaltura is a valuable tool that integrates wonderfully with Canvas LMS. We have it set up for Teachers and Students to upload and publish videos. Kaltura has also launched In-Video Quizzing, so students watch a portion of a video, and then are prompted to answer a quiz question before they're able to continue watching. This interaction is awesome. Kaltura's customer service, however, is horrendous! Out of all of the technologies I manage for Utah Valley University, Kaltura is by far the worst at responding to emails and fulfilling customer requests. For example, I sent an email to their customer support account and cc'd our customer success manager and technical rep over a month ago, using the instructions provided on their site, and have yet to receive any response. Also, the Kaltura Management Console (KMC) is all Flash based. It's 2016. Seriously. Update the KMC.

Pros

Great product for end users, especially the integration with Canvas LMS.

Cons

Customer Support is the absolute worst. And the KMC is Flash based.

January 2021

Alexandra from Tufts University

Company Size: 5,001-10,000 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

January 2021

Kaltura is the worst product I have ever used

My overall experience with Kaltura has been horrible. I will never use it again.

Pros

I will never use Kaltura again, this is my 6th try using the software and I find it impossible.

Cons

Kaltura needs some sort of software update to improve functionality, it is probably the most clunky software I have ever used. Examples of issues I have had with Kaltura include: recording lectures for a class - as I am recording a lecture the software will just quit. When I try to reopen the software to see if the recording saved it will not re-open. It unexpectedly quits regularly. I also has an issue with editing videos. This software and its integration into Canvas is beyond slow to the point of not functional.

Reasons for Switching to Kaltura Video Platform

Kaltura is not functional so I had to switch to something that worked.

July 2021

Gaurav from TCS

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Record your meetings with Kaltura Capture space recorder

easy to record the meetings for future reference and has inbuilt feature to pause/start and upload the recording to the enterprise servers

Pros

Very easy desktop application. 1 click recording of meetings with audio and video and screen recording. Clarity is best and can be directly uploaded to the server from the application itself

Cons

Desktop application is little bit heavy so you need a good configuration machine in order to use it or else you want be able to use your machine properly as it will slow down the machine

Response from Kaltura

Replied August 2021

Thank you so much for the positive review, Gaurav! We love to read how customers enjoy our solutions. Regarding the speed of your system, I recommend you contact our help desk to give us more details and discuss the specifics of your issue. Maybe together we can find a solution. Again, thank you for awarding us 5 stars across the board. All the best! The Kaltura team

July 2019

Valamere from Walden University

Company Size: 5,001-10,000 employees

Industry: Higher Education

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

July 2019

Enhance Your Online Classroom Experience with Kaltura

This tool has been useful in providing an easy to use interface to record live sessions, welcome announcements, discussion posts, and provide media enhanced student feedback.

Pros

I love the convenience of Kaltura Video Platform because it is built into my university's learning management system (Blackboard), which does not require downloading any external tools. I like the functionalities of video with screen share capture, audio and webcam recording within an easy to use platform. Also, this platform allows you to upload and store media into your repository to later use across any of your online courses.

Cons

I have experienced technical issues while using the video capture appliance (Personal Capture). For example, after recording, the media library pops up and then my screen would freeze for a length of time. I would switch browsers and enable Adobe Flash, but was unsuccessful. So, I often use a different recording device and use Kaltura Video Platform to upload, edit, and store my media.