Map Your Show
About Map Your Show
Awards and Recognition
Most Helpful Reviews for Map Your Show
1 - 5 of 27 Reviews
Dana
Verified reviewer
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
2nd Year with Map Your Show and Still Satisfied
I've had a very good experience with my account support agent. She is always responsive and helpful. Rarely when she can't fix the problem, she involves the team that can and gets back to be promptly.
PROSI like that the software does what it is supposed to do. Emailing the prospects is very nice with the template provided. Gathering the information I need for reports for my superiors only takes minutes.
CONSCustomers can't draw their own booths and buy them.
Vendor Response
Hello Dana, Thank you so much for taking the time to share your experience using MYS! Your feedback helps us determine what new features are important to our customers so we can improve our product. The success of your event is our main priority and we are honored to be your ongoing partner. Please do not hesitate to reach out with any questions or concerns at any time. We would be glad to help!
Replied May 2019
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2019
One of my favorite companies to do business with - I'm a MYS fan!
MYS continues to deliver a very good product. Their customer service has been very good for years, from the start of the event through the end. We like that it simply looks better compared to some others that we have used. It's reliable and the MYS team has been flexible to help make customized changes when needed.
CONSNothing major. Customers can be impatient to learn the system and use all of its features.
Reason for choosing Map Your Show
Had 5+ years of experience with them from a prior role with a major trade show. They have always been helpful and they continue to upgrade the product to keep it current with trends and simply looking good for the end user attendee. I think it's a good value as well.
Vendor Response
Hello and thank you so much for your feedback. We love hearing from our customers about our products and service so we can be sure we are always on track to satisfy the needs of your event. MYS is committed to offering continuing education of our product to ensure our customers are getting the most out of it. If at any time you would like more information about a certain feature or functionality, please do not hesitate to reach out and we would be more than happy to help. We have plenty of resources, as well as our onsite customer service professionals.
Replied May 2019
Debbie
Management Consulting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed April 2019
MYS Review
The Exhibitor Dashboard is a 'one stop' planning site for the exhibitors. I do suggest that customer response would improve. Timely response is not always up to satisfaction. Even after using the Zen Desk it has not improved the response time to questions/concerns.
PROSUsed the software for 3 tradeshows and I will say it is easier to use than 3 years ago. The Send Email Tool and the custom reports are great tools.
CONSThe flexibility to create additional financial reports when necessary
Vendor Response
Hello Debbie, We at MYS appreciate your feedback. It is always important for us to hear from our customers so we can make improvements to both products and service where necessary, especially if expectations are not being met. We are committed to making your experience a pleasant one and will follow up with you to discuss your issues further. Please do not hesitate to reach out for any immediate questions or concerns.
Replied May 2019
Justin
Mining & Metals, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
MYS is the leading Industry Software for Exhibit Sales & Management
MYS is an easy software to help facilitate organized exhibit sales and management for our exhibitors and sponsors. The customer service is top notch and the product is easy to use for our exhibitors to manage their accounts.
PROSAmazing customer service through event setup all the way to onsite sales for future events. Very responsive when I have questions or need custom reporting.
CONSI wish there was an area to manage outreach for sales to past exhibitors and prospects.
Reason for choosing Map Your Show
Our team liked the look and feel of the software. We also thought this was the easiest solution for our exhibitors to manage their personal accounts to make payments, upload content and access badge registration along with the service kit.
Vendor Response
Thanks for the great review of Map Your Show. We have great products and support them with top-notch service.
Replied June 2023
Kim
Facilities Services, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
ISSA review
exceptional partner, a team fully involved in the successful of your show with all products in use
PROSease of process for exhibitors to sign up for booth space conference module - library of speakers and content and program to work and manage sessions and speakers allows more time for the sales staff to sell
CONSerrors on occasion with contractor on floor plan reporting need for specific reports to assist with budget, forecasting and comparison and pacing year over year would love a component of match making for attendees to be included was of increasing the number of users on my show planner - automated marketing to promote the tool to attendees
Reason for choosing Map Your Show
level of professionalism and partnership and relationship formed with MYS positive experience overall we see our attendees and exhibitors having with the MYS products, overall strong positive engagement and value add for the tools we are using - thank you to the MYS team for all they do for us and our success!
Vendor Response
Hello Kim, Thank you so much for taking the time to share your experience with MYS! Your feedback helps us to improve our product and make it the best it can be. We are honored to be your partner and look forward to sharing new product releases with you, which will allow us to better meet your wants and needs when aiming to make each of your events more successful than the last. Don't hesitate to attend one of our educational webinars. The next one addresses the best ways to increase usage of the MYS My Show Planner. Feel free to contact us with any questions or concerns at any time. We would be glad to help!
Replied May 2019
