About Map Your Show

Map Your Show (MYS) is a cloud-based event management solution designed to help businesses manage exhibitor data, collect payments and maintain floor plans while organizing events or conferences. Features include audience engagement, customizable branding, virtual events, credit card processing, lead generation and real-time reporting, 

Using MYS booth sales module, businesses can assign booths/spaces to exhibitors, generate invoices and manage advertising and sponsorship sales. Coordinators can prepare and record conference data, schedule sessions and track submissions by attendees across all sessions. It comes with an integrated directory, which provides planning tools to attendees and allows them to make keyword searches for specific products or exhib...


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Supported Operating System(s):

Web browser (OS agnostic)

24 Reviews of Map Your Show

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(14)

14

4 stars

(8)

8

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 24 results

May 2019

Dana from Infectious Diseases Society of America

Verified Reviewer

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

May 2019

2nd Year with Map Your Show and Still Satisfied

I've had a very good experience with my account support agent. She is always responsive and helpful. Rarely when she can't fix the problem, she involves the team that can and gets back to be promptly.

Pros

I like that the software does what it is supposed to do. Emailing the prospects is very nice with the template provided. Gathering the information I need for reports for my superiors only takes minutes.

Cons

Customers can't draw their own booths and buy them.

Response from Map Your Show

Replied May 2019

Hello Dana, Thank you so much for taking the time to share your experience using MYS! Your feedback helps us determine what new features are important to our customers so we can improve our product. The success of your event is our main priority and we are honored to be your ongoing partner. Please do not hesitate to reach out with any questions or concerns at any time. We would be glad to help!

May 2019

Kim from ISSA

Company Size: 51-200 employees

Industry: Facilities Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2019

ISSA review

exceptional partner, a team fully involved in the successful of your show with all products in use

Pros

ease of process for exhibitors to sign up for booth space conference module - library of speakers and content and program to work and manage sessions and speakers allows more time for the sales staff to sell

Cons

errors on occasion with contractor on floor plan reporting need for specific reports to assist with budget, forecasting and comparison and pacing year over year would love a component of match making for attendees to be included was of increasing the number of users on my show planner - automated marketing to promote the tool to attendees

Reasons for Choosing Map Your Show

level of professionalism and partnership and relationship formed with MYS positive experience overall we see our attendees and exhibitors having with the MYS products, overall strong positive engagement and value add for the tools we are using - thank you to the MYS team for all they do for us and our success!

Response from Map Your Show

Replied May 2019

Hello Kim, Thank you so much for taking the time to share your experience with MYS! Your feedback helps us to improve our product and make it the best it can be. We are honored to be your partner and look forward to sharing new product releases with you, which will allow us to better meet your wants and needs when aiming to make each of your events more successful than the last. Don't hesitate to attend one of our educational webinars. The next one addresses the best ways to increase usage of the MYS My Show Planner. Feel free to contact us with any questions or concerns at any time. We would be glad to help!

April 2019

Debbie from IWF

Company Size: 2-10 employees

Industry: Management Consulting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

2.0

Functionality

3.0

April 2019

MYS Review

The Exhibitor Dashboard is a 'one stop' planning site for the exhibitors. I do suggest that customer response would improve. Timely response is not always up to satisfaction. Even after using the Zen Desk it has not improved the response time to questions/concerns.

Pros

Used the software for 3 tradeshows and I will say it is easier to use than 3 years ago. The Send Email Tool and the custom reports are great tools.

Cons

The flexibility to create additional financial reports when necessary

Response from Map Your Show

Replied May 2019

Hello Debbie, We at MYS appreciate your feedback. It is always important for us to hear from our customers so we can make improvements to both products and service where necessary, especially if expectations are not being met. We are committed to making your experience a pleasant one and will follow up with you to discuss your issues further. Please do not hesitate to reach out for any immediate questions or concerns.

May 2019

Jennifer from International Agri-Center

Company Size: 11-50 employees

Industry: Farming

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Best system for our show

We love the relationships we’ve built with the Map Your Show team. They listen and find solutions for our needs. The program is the foundation of our show. We couldn’t do it without them!

Pros

Support team, modules for every function, customizable reports, sales team support, program printing, continual improvements

Cons

Continual improvements - we’re always learning and updating our processes each year! (Best problem to have!)

Reasons for Choosing Map Your Show

Most responsive, overall best products for our event.

Response from Map Your Show

Replied May 2019

Hello Jennifer, We really appreciate your feedback. We love hearing from our customers about our products and service so we can be sure we are always on track to satisfy the needs of your event. MYS is committed to offering continuing education of our product to ensure our customers are getting the most out of it. If at any time you would like more information about a certain feature or functionality, please do not hesitate to reach out and we would be more than happy to help. We have plenty of resources our account managers can provide as well as ongoing webinars to answer commonly asked questions about our product from users like you. We are honored to be your partner and look forward to serving you in the future!

May 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2019

One of my favorite companies to do business with - I'm a MYS fan!

Pros

MYS continues to deliver a very good product. Their customer service has been very good for years, from the start of the event through the end. We like that it simply looks better compared to some others that we have used. It's reliable and the MYS team has been flexible to help make customized changes when needed.

Cons

Nothing major. Customers can be impatient to learn the system and use all of its features.

Reasons for Choosing Map Your Show

Had 5+ years of experience with them from a prior role with a major trade show. They have always been helpful and they continue to upgrade the product to keep it current with trends and simply looking good for the end user attendee. I think it's a good value as well.

Response from Map Your Show

Replied May 2019

Hello and thank you so much for your feedback. We love hearing from our customers about our products and service so we can be sure we are always on track to satisfy the needs of your event. MYS is committed to offering continuing education of our product to ensure our customers are getting the most out of it. If at any time you would like more information about a certain feature or functionality, please do not hesitate to reach out and we would be more than happy to help. We have plenty of resources, as well as our onsite customer service professionals.