Summit Event Manager
Pros: Summit Event Manager is an extremely user friendly system. This is a product that can be used with ease and confidence, and MIE Software have created the program keeping in mind that the majority of PCOs are not IT experts! SEM has an extensive list of reports, however if you can't find what you're looking for John and Kaye from MIE are able to whip one up for you in no time at all. Although many (or almost all) of the competitor's event management programs seem to be online these days, we prefer using a desktop program for a couple of reasons. One being that we like to be in complete control of our files, and couldn't think of anything worse than having delegates log on and change their registration details at any time they wish! Secondly, we run events all over the world and quite often we will not have an internet connection, for example on a cruise ship. My favourite functionality would have to be the running sheet, which is frequently referred to as the 'Event Bible' whilst onsite! Cons: Absolutely none. If I have ever found a con I have notified the MIE team and they have given me a solution straight away. Overall: We have been using Summit Event Manager for over 12 years now and will continue to be a loyal user for many more years to come.