Eventzilla

RATING:

4.4

(378)

About Eventzilla

Eventzilla is a leading cloud-based event registration & marketing platform for in-person, hybrid and virtual events. Works perfect for conferences, webinars, virtual events, fundraisers, classes, & sports events. Eventzilla has everything you need to set up a custom event website, publish event schedules, process payments, manage attendees, and check-in easily. Key Features: Custom branded event websites Event agenda builder Custom registrations form with conditional logic Approval management- Waitlist- Virtual Event Solutions Mobile Event App (For both Organizers and Attendees) Abstract management (Submission, Review, and Approval) Name badges printing (Customizable) Group hotel blocks (You can create an RFP and receive bid...

Eventzilla Pricing

Free for free events. No monthly fees, no contracts. Premium features available for purchase. For paid events, there is fee per registration. Organizers can pass on the fee to attendees, or choose to absorb it. Pay-as-you-go plans: Basic: $1.50/registration Pro: 1.9% + $1.49/registration (capped at $12.99) Plus: 2.9% + $1.49/registration (capped at $19.99) Contact Eventzilla for custom pricing.

Starting price: 

$1.50 

Free trial: 

Available

Free version: 

Available

Eventzilla event overview
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Eventzilla Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for Eventzilla

1 - 5 of 376 Reviews

Lorena

Insurance, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2024

Eventzilla Review: No Event Is Too Big For Eventzilla

User Profile

Edgar

Verified reviewer

Performing Arts, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2018

Big Ticket Platform For Any Size Event

We run many cultural events and performances, all free of charge. So we needed a professional solution for ticket handling that solves many logistic issues, starting with ticket sale windows, personel, ticket printing and event entrance control. With Eventzilla we solved all these issues and many more. Social marketing gets boosted on the fly and post event CRM is pretty cool and helpful also.

PROS

Everything! It's really easy to set up and to customize your event tickets. Plus the fact that you can do check-ins with a barcode scanner or your mobile phone gives your attendees a much better impression of your events. Social media promotion is a great plus, but getting feedback from your attendees with customizable surveys gives Eventzilla a big plus over other ticket software.

CONS

No sitting map configuration yet. Other than that, everything is great.

Patrik

Information Technology and Services, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed June 2023

Easy-to-use system when you need to sell tickets to your events.

Reducing administrative work.

PROS

Appealing interface that makes it easy to get started. Those who choose an online system like this avoid the headache of technically maintaining and updating it. It costs a little more, but it relieves a lot.

CONS

The cost can sometimes become a problem. Either the customer has to bear the cost (higher prices), or the customer has to pay an additional fee, which is not always appreciated. But the cost can be justified considering the work one avoids in managing their own system.

Reason for choosing Eventzilla

Eventzilla is praised for being easy to set up and maintain, as well as affordable for event organizers.

Cathy

Non-Profit Organization Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed May 2017

Mixed reviews

Reduces some of my workload but then again it also increases my workload in other areas (tracking/maintaining details)

PROS

Organizes registrations in one location, and forces the individuals to register themselves. (I don't have to take phone calls/emails to register individuals into a spreadsheet and use a different system to collect payment.)

CONS

Wish comments could be updated after submitted into the system. Example: for individuals wishing to pay by check, I invoice them so their status changes from pending to confirmed so I have an accurate count for attendance to a training session/luncheon, etc. Also, clients are having difficulty paying by credit card - some don't want to use paypal but there is a button that allows them to click - this then puts their registration into an incomplete status. I have to then follow up with them to collect payment. Very frustrating. Customer service is also very poor in that - I have to email and wait over 24 hours or schedule a time for a call back (which often when I need help it's NOW!) I also can't get other registered administrators to be able to log in on their own accounts. They all use my log-in and password. :(

Metis

Consumer Services, 1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Best option for my business.

I am a dog trainer that hosts yearly workshops where I want people to be able to register and pay online. Eventzilla was easy to set up and get started, and my clients found it easy to use as well.

PROS

Able to customize payouts. Easy to refund customers.

CONS

Like most of the other options, the cost.

Reasons for switching to Eventzilla

Horrible customer service. They also held onto my payments for a ridiculous amount of time.