PayPal
About PayPal
PayPal Pricing
Pricing is based per transaction. 2.5% + Fixed fee ( $0.041)
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Most Helpful Reviews for PayPal
1 - 5 of 22,968 Reviews
Cassidy
11 - 50 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed June 2022
PayPal Review
Sarah
Verified reviewer
Retail, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Great for both businesses and personal use!
PayPal is one of the best commerce software out there for both business and personal use. Their online website and mobile app are both very easy to use, when both paying and requesting payments. PayPal has been my go-to payment method for over 10 years, and I've never had any big issues with it. I've always receive payments to my bank accounts within a timely manner, and their customer service team is very helpful as well.
PROSPayPal is one of the commerce platforms I have used for the longest time. I've used it both for businesses and personal use, and it's never let me down. It's super easy to send money to individuals both on their website and mobile app, and I love that you can write specific notes within each payment. It links seamlessly to your bank accounts, and I always receive payouts quickly. When requesting payments, I love the "reminder" feature where you can politely nudge someone for a payment. It's also easy to pull historical statements for accounting purposes.
CONSIt's annoying that there are transaction fees when you have a business account, though this is not something you can avoid with any e-commerce platform. They all charge fees, but PayPal is actually reasonably priced and competitive compared to other platforms like Stripe or Square, so it's not a huge negative aspect of the platform. My personal PayPal has also been hacked before through eBay back in 2015. There was an unknown foreign charge on there, which was a little concerning since PayPal is linked to my bank accounts. Luckily PayPal customer service was able to refund me the amount and help me set up two-step authentication for security purposes. I have not gotten hacked since!
Reason for choosing PayPal
We considered Stripe when setting up our business commerce accounts for our company, but we ended up going with PayPal since it was a little more user-friendly. The transaction fees are comparative, but we like how easy it is to pull historical statements from PayPal. We also feel like it's a little more professional since it's been around longer.
Andrew
Verified reviewer
Food & Beverages, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2020
PayPal cuz ya gotta...
PayPal is always going to be a mover-and-shaker in the internet finance sector and if you're just sending money to your friends and family or stacking a few bucks to pay for stuff online PayPal is a good option. For me doing business with PayPal has been easy but If you're a medium-to-large sized company maybe you should look for a business account elsewhere.
PROSPayPal is one of those things ya almost gotta have. All these new digital credit cards coming out that mask your numbers is old newus as far as PayPal is concerned. They pioneered not only digital currency but gave us a format on how-to buy things online. These new marketplaces (letgos, offerups, Facebook marketplace) really owe PayPal a debt of gratitude of for making us comfortable to purchase online. In addition to the privacy PayPal offers they also make it easy for you to send and receive money especially to your friends and they don't charge you anything. You can get a free cash card which is cool and you can also use card to accept payment for your small business.
CONSPayPal does require a lot of background if you were to open up an account and get a cash card. They do close people down for practically nothing and they will freeze assets for an undetermined amount of time if anything is questioned. Also there so in bed with eBay that if eBay doesn't like something about you or your account they can freeze assets as well. They have a pretty weak offers category where you can get some discounts but they're not all that great and neither is there discount on shipping. And why don't they have their own check cashing division being so big, why use Ingo?
Reasons for switching to PayPal
Well Chime is nice and all but they lack some of the features that PayPal has and you seem to wait longer for your transfers. And doing business with PayPal is much easier because everybody is integrated payment into their sales format
Blesslove
Information Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
Online bank account
How I can transfer from Paypal to my bank account
CONSCreating the PayPal account is not easy very difficult
Reasons for switching to PayPal
Bcos I was finding it difficult to create PayPal account
Anonymous
1 employee
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed April 2023
PayPal - Easy Payment Processing, But No Longer The Number One Option
I first used PayPal in the early 2000s and loved it, over time I have not liked the direction the company has headed, and have at times had to take losses due to fraudulent chargebacks. To process client payments today, I instead use Stripe integrated with Zoho Invoice. The fees are a lot less, and the customer support if far superior.I basically only still use PayPal if it is the only option for payment.
PROSPayPal makes it very easy to accept payments as a freelancer and pay for goods and services when shopping online. PayPal is also well known worldwide and has credibility as a payment processing option, both to charge clients, and to pay freelancers for their services. It is probably the easiest way to pay people in other countries, and the funds transfer instantly.
CONSThe fees and exchange rate for different currencies with PayPal are higher than any other payment processing option. Also, PayPal almost always seems to side with the buyer in case of a dispute, leaving you vulnerable to chargebacks from dishonest clients.