BankOne

RATING:

4.1

(15)

About BankOne

BankOne is an online banking software designed to help financial institutions manage lending, insurance, investments, payments and more. Key features include loan accounts, CASA management, automated regulatory reporting and credit assessment. Additionally, BankOne offers an application programming interface (API) that allows stakeholders to integrate the solution with several third-party payment systems.

BankOne Pricing

Free trial: 

Not Available

Free version: 

Not Available

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BankOne Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for BankOne

1 - 5 of 15 Reviews

Anthony

Financial Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

BankOne Review!

Innovative and evolving!

PROS

The level of automation and ready APIs for integration with third parties.

CONS

Issues with modification tailored to an institution's specification.

Reasons for switching to BankOne

Automation capabilities.

Daniel

Banking, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2023

Wonderful Product

The platform made it possible to launch a sustainable Financial inclusion project which had to meet a number of specific KPIs, it made it possible for the product to mimic the activities of thrift collectors by enabling mobile/roving agents that take our banking and financial services to the customers. We were able to sign up & on-board customers, conduct financial transactions at the customer's locations while also enabling the customers to independently transact within the larger financial ecosystem

PROS

The ability to customise the platform to meet our unique set of requirements to launch a financial inclusion service which had specific requirements like mobile agents, in-field Debit card issuance and activation by mobile agents, agent portfolio tracking and portfolio based rewards, user on-boarding and usage journeys which minimised customer abuse. Bankone was the only platform evaluated that could meet all our requirements

CONS

Agent till/wallet reconciliation can be improved.

Reason for choosing BankOne

The other platforms were over-priced and were unable to meet our requirements

Eniola

Banking, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

Fantastic product

Solid and cost efficient

PROS

Reporting simplicity and flexibility . The ready APIs for integration to third parties

CONS

EOM processing can be delayed sometimes

Reason for choosing BankOne

Cost efficiency

Reasons for switching to BankOne

ELECTRONIC channels capabilities and reporting problems

Justin

Financial Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2023

BankOne Service Review

Their API services are good and reliable for one to build on a banking system. The support team is very responsive even if it takes a while to resolve whatever issue that was raised. The pricing plan was good before it got terribly bad. So far, their services have need serving us well and have enabled us to grow our customer base and build major products.

PROS

The API services are pretty straightforward. It is very easy to integrate and they can provide new services for your business requirements.

CONS

The major challenge currently is their new pricing plan. It is too costly and not friendly for startups. Also sometimes, their support team takes too long to respond to issues affecting our customers.

Reason for choosing BankOne

The CTO at the time of choosing to BankOne understood the BankOne system very well. He has previously worked with BankOne Team. So the decision to. choose BankOne was much easier. They also had a good and affordable pricing plan for startups.

Nnamdi

Banking, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2023

Head, FINCON/IT (Feedback)

Evolving

PROS

Introduction of Hard Tokens for two-factor authentication. General ease of use and navigation of Bankone.

CONS

Customers should have access to the database.

Reason for choosing BankOne

Bankone was Cheaper

Reasons for switching to BankOne

For a more robust Core Banking