APSIS One

RATING:

3.6

(12)

About APSIS One

APSIS One is a customer relationship management (CRM) platform that helps businesses automate their marketing processes. With APSIS One, users have access to tools like email marketing, social media management, lead management, and analytics to better understand any customer base. Users can also share products, promotions, events and deals on Facebook and Instagram with APSIS One’s Social-Marketing Tool

APSIS One Pricing

Starting price: 

€100.00 per month

Free trial: 

Available

Free version: 

Not Available

Get to know your customers by connecting their cross-channel interactions into unique customer profiles – enabling a single customer view, fine-tuned segments, and consent management.
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APSIS One Reviews

Overall Rating

3.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

4

Value for money

3.5

Functionality

3.5

Most Helpful Reviews for APSIS One

1 - 5 of 12 Reviews

Kristýna

Retail, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Great marketing platform

PROS

There's a lot more of options that was not in previous version. I also really liked customer service

CONS

different system from the lower version, it took me some time to get used to it.

Vendor Response

Thank you Kristýna!! You're one of our biggest fans As you said, system changes for the best. And, sometimes, there are small adjustments to get used to. See you soon The Efficy team

Replied March 2022

Anonymous

11-50 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Easy to use, the support is great

I like the system, its easy to use and fairly intuitive.

PROS

The fast feedback from the support function when I need help. Once you've gotten started it is fairly easy to make similar e-mail campaigns.

CONS

Sometimes the system feels "too big" for our organization, givens its functions etc. I also think that the difference between attributes and tags are hard to understand and confusing.

Reason for choosing APSIS One

Because it was a Swedish product, I knew they would follow GDPR and keep the system up to date when something changes.

Reasons for switching to APSIS One

The previous systems did not meet our requirements, they were hard to use and administrate.

Vendor Response

Hi, And thank you for your review. I guess it will help other people to make the right decision :-) As you say, knowing that your data are managed by a European provider makes the difference. Concerning your cons, I'll forward your review to our marketing team. If I could get expert working on email marketing explaining you differences between attributes and tags, I think it would be perfect. Here's my address lba@efficy.com, don't hesitate to send me a direct message to talk further on this topic. Thanks again! The Efficy Team

Replied March 2022

Ellinor

Retail, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed March 2022

Apsis One review

I think APSIS One has lots of potential but in sometimes the software can feel a bit unfinished, like you realeased it before trying everything. I have had to compromise a lot during this year to set up something that is almost as I want it but not exactly.

PROS

I like that there are a lot of possibilities to work with and that you can gather a lot of data. It fairly easy to use and understand.

CONS

There are quite a few bugs going around in for example the email editor. There is lots of possibilities in the Marketing Automation flows but I find it hard to know beforehand if it's going to work or not, it's kind of a hit or miss even though I've set up the flows exactly as I should according to your consults and your guides.

Vendor Response

Hi and thank you Ellinor for your review. As you know APSIS is now part of the Efficy group and we'll make you don't have this feeling of "a bit unfinished" with our solutions. In the meantime, I'll make sure our teams get your message and come back to you with a solution. Have a nice day The Efficy Team

Replied March 2022

Victor

Consumer Goods, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Easy to use and GREAT email editor!

Overall my experience with APSIS one is great, it does what I need and more.

PROS

APSIS One is easy to use, offers all the customization I need and has a absolutely AWESOME email editor. Together with how well put together the Marketing Automation functionality is, this makes it highly competitive.

CONS

Some issues with segmentation not being super clear and how the audience management works.

Vendor Response

Thank you Victor for your comment! So nice to read such compliments. I'll make sure the teams get it. They'll love it, for sure. See you soon The Efficy team

Replied March 2022

Ingrid

Non-Profit Organization Management, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

User friendly

PROS

I use the e-mail tool and marketing automation tool on a daily basis, and I find it very user friendly. I really love how you can make you own templates and assets so you don't have to start from scratch with every new e-mail you create. The clone feature is also often used and appreciated.

CONS

Even though the e-mail tool is easy to understand, it is a bit unstable. When creating a new e-mail the selected font somtimes changes without any particular reason, and sometimes the data tags is nowhere to be found. It would also be nice to get an error message if the picture you want to upload is to big. Nothing major, but enough to get you irritated on a bad day.

Vendor Response

Hi Ingrid, And thanks for your review. Ergonomy is one of our constant obsessions. Reading such reviews makes our developpers' heart warm . Concerning stability, as you know, we pay much attention to feedback from the field, and we'll definitely forward your comment to our R&D team. Co-creation is in our DNA at the Efficy group

Replied February 2022