About FastField

FastField is a cloud-based data entry solution that helps businesses of all sizes gather data, create forms and collect information via tablets and smartphones. Primary features include question branching, collaboration, version control, text editing, dispatch and form routing, duplicate detection and more. FastField provides white-label solutions to personalize forms with custom logo, color, themes and fonts. The platform includes automation tools, which allows organizations to manage forms dispatch and delivery of data. Additionally, the geotagging module lets users add latitude/longitude coordinates and timestamps to forms and track attributes of data collection. FastField includes built-in dashboard that enables enterprises to view performance metrics and ...

FastField Pricing

$20 per user/month. Price discounts for higher volume of users.

Starting price: 

$20.00 per month

Free trial: 

Available

Free version: 

Not Available

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FastField Flexible Web Portal

FastField User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 23 reviews

User Profile

Matt

Verified reviewer

Industry: Financial Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

April 2018

A fast and flexible mobile forms app that can solve a wide variety of needs

Huge time and cost savings every month. Greater accuracy by replacing the previous paper based system.

Pros

The mobile app is really fast and easy for 'non technical' people out in the field to use. The speed and ease of use was key to its success because it had to be 10x better than the previous paper system that people were accustomed to. The fact that it worked so well made it an easy sell to the team. Creating the forms, calculations and email notifications was super easy. It was also simple to integrate with Zapier and push data to back office systems (this was an essential for us). We had the first end-to-end prototype running in less than an hour. The user access model is also well thought out, making it easy to give users access to the forms they need. Being able to add advanced form fields like signature, barcodes and images is a huge bonus it feels like FastField will be able to support a wide range of requirements as our needs evolve over time.

Cons

Getting the right form field value output into the email notifications is ok but a bit limited more functionality here would be great. Some of the more advanced features will take quite some time to get my head round. It seems powerful, but sometimes the documentation is not that clear on how to connect everything together especially with the Scores and Filter Keys.

Hemal

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2020

Excellent package at an affordable price

Employees on site have now switched to Fastfield forms. It allows for fast and accurate data entry, has a well-designed mobile app and features such as baking in scripts in your forms. Whenever a form is submitted, I can use automation platforms to trigger a business workflow. Fastfield has integrations that allows forms to be submitted to platforms such as Sharepoint. Forms can even be sent in JSON or xml formats. They also have native support for multi-level approval processes.

Pros

1. Ease of integration with automation platforms and services 2. Excellent and fast customer support(usually answer within a day). Even managed to organise a face-to-face meeting with one of the support engineers.

Cons

Additional consideration: More flexility when it comes to manipulating data such as lookup lists

Reasons for choosing FastField

Used by established brands Great pricing Easy to use

Anonymous

Company size: 501-1,000 employees

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
3

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

October 2017

Possibly a good solution for small companies and basic use cases. Still working out a lot of kinks that will affect mid-sized companies and enterprises.

My "Likelihood to Recommend" rating applies to only companies with similar requirements as our company. This would likely be higher for companies with different requirements. The company is working to improve in areas that need to be addressed. Will make appropriate updates to review as warranted.

Pros

Easy to configure (does not require someone highly technical) Feature set is expanding Company has a desire to improve product

Cons

Poor handling of large lists / data No phone support, email response usually 1-12 hours (which can be very frustrating if issue is misunderstood) Has struggled to resolve critical bugs No list connectors (Google Sheets, SQL Server, etc) Data portal is buggy (search function will freeze your browser)

Response from Merge Mobile

Hello, Thank you for your feedback. We'd be happy to work with you directly to configure/troubleshoot your form. Please contact us through our support channel and we can arrange a call with you. With thousands of happy customers, we're confident we can help resolve your issue. Thank You, FastField Support

Replied November 2017

Rachel

Verified reviewer

Company size: 11-50 employees

Industry: Utilities

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2021

So versatile to fit our ever changing industry

So far, all good. I have enjoyed my first forms and have plans for more in the future.

Pros

Easy to set up and start using!I was able to set up and start using forms right away. Customer service was there to help with some of my more complicated workflow ideas.

Cons

Some limitations to what I can imagine for the software, but they were very receptive to my ideas!

Reasons for choosing FastField

Price was competitive, trial let me really see what I could do with the software, way more than just adding drop-down boxes to our PDF form

Alastair

Company size: 201-500 employees

Industry: Medical Devices

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2018

An excellent solution which has been backup up with first-class support.

Simple, reliable and robust software which is very customisable to deliver complex reporting

Pros

Fastfield was the only solution which offered all the features we needed and this has been backed up with excellent customer support. One initial feature needed was to keep the data inside Europe Azure servers or even better the UK. After discussing this our requirement was met which was superb and allowed us to move forward quickly. The Admin Interface is easy to use with basic knowledge. Many new features have been added over the time we have been using Fastfield but it has also been very useful to be able to have input to possible future developments/features via the Trello site. Fastfield has been very robust with regards to workflow and reporting. Customer representative has been superb regarding technical support when we were setting up and for ongoing customer service. Good features for simple and more complex forms. Reliable web interface and app. Great Support The ability to white label has been very useful

Cons

Overall everything is great however the only possible cons have been the time difference (UK / US) which has led to a slightly delayed response when contacting from the UK, however, my queries and questions have always been answered as soon as they are online so, to be honest, it has never caused an issue. It would be useful to get email updates when new features are released so we know exactly what has been updated. The Data Dashboard (reporting) I find a little clunky and so far I have used PowerBI for any visual reporting via an Excel export. From what I can gather the reporting dashboards will soon be updated so hopefully, this will resolve this issue.

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