Huge time and cost savings every month. Greater accuracy by replacing the previous paper based system.

The mobile app is really fast and easy for 'non technical' people out in the field to use. The speed and ease of use was key to its success because it had to be 10x better than the previous paper system that people were accustomed to. The fact that it worked so well made it an easy sell to the team. Creating the forms, calculations and email notifications was super easy. It was also simple to integrate with Zapier and push data to back office systems (this was an essential for us). We had the first end-to-end prototype running in less than an hour. The user access model is also well thought out, making it easy to give users access to the forms they need. Being able to add advanced form fields like signature, barcodes and images is a huge bonus it feels like FastField will be able to support a wide range of requirements as our needs evolve over time.

Getting the right form field value output into the email notifications is ok but a bit limited more functionality here would be great. Some of the more advanced features will take quite some time to get my head round. It seems powerful, but sometimes the documentation is not that clear on how to connect everything together especially with the Scores and Filter Keys.

Employees on site have now switched to Fastfield forms. It allows for fast and accurate data entry, has a well-designed mobile app and features such as baking in scripts in your forms. Whenever a form is submitted, I can use automation platforms to trigger a business workflow. Fastfield has integrations that allows forms to be submitted to platforms such as Sharepoint. Forms can even be sent in JSON or xml formats. They also have native support for multi-level approval processes.

1. Ease of integration with automation platforms and services 2. Excellent and fast customer support(usually answer within a day). Even managed to organise a face-to-face meeting with one of the support engineers.

Additional consideration: More flexility when it comes to manipulating data such as lookup lists

My "Likelihood to Recommend" rating applies to only companies with similar requirements as our company. This would likely be higher for companies with different requirements. The company is working to improve in areas that need to be addressed. Will make appropriate updates to review as warranted.

Easy to configure (does not require someone highly technical) Feature set is expanding Company has a desire to improve product

Poor handling of large lists / data No phone support, email response usually 1-12 hours (which can be very frustrating if issue is misunderstood) Has struggled to resolve critical bugs No list connectors (Google Sheets, SQL Server, etc) Data portal is buggy (search function will freeze your browser)

So far, all good. I have enjoyed my first forms and have plans for more in the future.

Easy to set up and start using!I was able to set up and start using forms right away. Customer service was there to help with some of my more complicated workflow ideas.

Some limitations to what I can imagine for the software, but they were very receptive to my ideas!

Simple, reliable and robust software which is very customisable to deliver complex reporting

Fastfield was the only solution which offered all the features we needed and this has been backed up with excellent customer support. One initial feature needed was to keep the data inside Europe Azure servers or even better the UK. After discussing this our requirement was met which was superb and allowed us to move forward quickly. The Admin Interface is easy to use with basic knowledge. Many new features have been added over the time we have been using Fastfield but it has also been very useful to be able to have input to possible future developments/features via the Trello site. Fastfield has been very robust with regards to workflow and reporting. Customer representative has been superb regarding technical support when we were setting up and for ongoing customer service. Good features for simple and more complex forms. Reliable web interface and app. Great Support The ability to white label has been very useful

Overall everything is great however the only possible cons have been the time difference (UK / US) which has led to a slightly delayed response when contacting from the UK, however, my queries and questions have always been answered as soon as they are online so, to be honest, it has never caused an issue. It would be useful to get email updates when new features are released so we know exactly what has been updated. The Data Dashboard (reporting) I find a little clunky and so far I have used PowerBI for any visual reporting via an Excel export. From what I can gather the reporting dashboards will soon be updated so hopefully, this will resolve this issue.