RQ Awards
About RQ Awards
RQ Awards Pricing
Starting price:
$600.00 per year
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for RQ Awards
1 - 5 of 22 Reviews
Abby
Non-Profit Organization Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Seamless Experience
From the first meeting with [sensitive content hidden], I knew that we were in good hands. They took into consideration my budget, timeline, and overall needs for the scholarships that I was managing. Additionally, they were able to eliminate the pain points our applicants had had in years prior. While these were small pain points for the user, they were HUGE for me. So eliminating them completely was amazing. Every single person I've worked with at RhythmQ had been kind, caring, responsive and ready to solve any problem that comes up. Highly recommend their team and their product.
PROSThe customer service is top notch. My emails are always answered quickly and problems solved immediately. I love the ease of use as an administrator, for our applicants and reviewers.
CONSCost to add an additional license is a little bit more expensive than our small non-profit can afford at this time. Although a bundle rate will work well for us when we are ready to add more in the future.
Reason for choosing RQ Awards
I can't remember who else I interviewed but RQ fit my budget and I felt comfortable with the team.
Reasons for switching to RQ Awards
Absolutely horrific user interface for the administrator and user. Minimal customer service.
Vendor Response
Thank you for your review, Abby. It's rewarding for us to hear that our efforts are making a difference. We look forward to supporting your continued success with RQ Awards.
Replied January 2024
Clayton
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
A great business partner for our bursary program.
Very pleased. I like their professionalism, their customer focus, and the product works really well for us. The first year of using the product had a bit of a learning curve to utilize the full extent of the available options. With some patience from their customer support team they got us up to speed.
PROSWhen researching providers, they all had similar features. What stood out with RQ was their desire to understand our needs, and didn't try to oversell us. They were candid, had some very good suggestions, and certainly understood the competitive landscape. It didn't hurt that their offerings had some flexibility (based on client needs) and value based pricing.
CONSNot much. One thing I missed was our ability to change some of the 'back end' parameters, but that turned out to a non-issue, as once set up we have had little reason to tinker. Requests for any tinkering were always timely.
Reasons for switching to RQ Awards
OpenWater (which provided a solid product) was acquired by another company and implemented a price increase. As a small foundation using the software for a single bursary program, our needs are modest and had to be affordable.
Vendor Response
Clayton, Thank you for the wonderful review and for taking the time to share your feedback about RQ Awards. Our commitment to serving our customers remains our priority.
Replied January 2024
Krysta
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
RQ Awards User Friendly
RQ has been amazing to work with. It has been an incredible experience to ideate and built new applications. I appreciate that my feedback is always welcomed to help improve the product. RQ usually delivers are all scope of work and I have been pleased with the customer support and technical teams.
PROSRQ Awards is customizable and handles intricates eligibility criteria for a dynamic scholarship application process. The customer support is top notch. The team is an email or quick phone away from solving an issue. They are collaborative and open to feedback. They are also eager to implement changes and improve the overall product.
CONSIt has taken some time for RQ's software to catch up in terms of look and feel and other features CRMs typically display.
Reason for choosing RQ Awards
Customization! RQ works with your requests in a timely manner.
Vendor Response
Thank you, Krysta for taking the time to leave us a review on your experience with RQ Awards. Your feedback and input help us to improve and provide the best possible product. We look forward to our continued partnership with you!
Replied January 2024
Marta
Non-Profit Organization Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Highly Recommend!!!!!!!!!!!!!
I liked that there were responsive to all my requests and questions. That they worked with me as if part of our team not just as a vendor. That our application is Sofia's Hope branded and that it is easy for the administrator, applicants and reviewers. The entire process is easy and once set up any change and update is handled quickly and easily.
CONSNothing...loved everything about them. Of course as a nonprofit if I could pay less I would but you also get what you pay for.
Reasons for switching to RQ Awards
Because they were awful. Couldn't accommodate any customization, support was terrible and the lay-out/look of their product was so ugly and amateur looking.
Vendor Response
Marta, Thank you for taking the time to provide a review for RQ Awards! We're delighted to know your experience has been positive and we strive to ensure that you have a continued positive experience.
Replied January 2024
Pratham
Non-Profit Organization Management, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
RhythmQ Awards
Great! I love working with the team at RQ Awards. They have been excellent with exploring edge use cases with us!
PROS- Excellent support team - Easy to use - Inexpensive - Innovative product roadmap
CONS- Business users cannot make changes to the application forms directly.
Reasons for switching to RQ Awards
Cost and poor customer service. SMA went through quite a few transitions over the years and their customer success team seems to be short staffed.
Vendor Response
Thank you, Pratham for taking the time to leave us a review on your experience with RQ Awards. Your feedback and input help us to improve and provide the best possible product. We look forward to our continued partnership with you!
Replied January 2024