Osiris

RATING:

4.7

Overview

About Osiris

Osiris is a funeral home and cemetery solution designed to help cemeteries and crematoriums manage procedures and organize meetings. The application enables team members to record crematory information, monitor pickup and drop-off times and track job workflows. Using the calendar feature funeral workers can confirm the availability of time slots, arrange family conferences and track staff schedules for a service. Features include resource scheduling, credit card payment processing, work order management, custom form generation and case note creation. Osiris helps managers track sales, maintain the credit card information of clients and generate financial reports. Osiris lets users generate obituaries and send them via email to clients.

Osiris Pricing

Starting price:

$79.00 per month

Free trial:

Available

Free version:

Not Available

Osiris Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

Value for money

Functionality

4.5

Most Helpful Reviews for Osiris

1 - 5 of 46 Reviews

Read All 46 Reviews

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed February 2023

Helpful. Easy good solution

they are so kind and helpful and available to help us anytime we need help.

PROS

it is so perfect for what we need it to be.

CONS

i had to learn how to navigate it but once i did, it was easy. It would have been awesome to have a better way to edit the contacts for clergy but this might just be user error.

Terry

Consumer Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed September 2019

Great and Easy to Use

When using OSIRIS compared to other software companies, OSIRIS is by far the easiest to integrate with QUICKBOOKS. Also when imputing basic information, we love the fact it is all on one page instead of having to click several items.

PROS

The ease of this software is amazing. Our staff feels very comfortable with it and it is very easy to push accounting to QuickBooks.

CONS

We wish that we could integrate our credit card processing with OSIRIS instead of using the one they offer.

Reason for choosing Osiris

The ease and customer service of OSIRIS vs other software.

Reasons for switching to Osiris

We initially had OSIRIS, then switched to Passare and found that it was a lot more complicated then what we had thought it would be. Our staff voted to go back to OSIRIS and we have been using OSIRIS ever since.

Vendor Response

Terry- Thank you for taking the time to review Osiris. We appreciate your input. Integration with credit card vendors is an expensive process, so unfortunately, we can't integrate with everyone. We are constantly looking at customer requests and hope we can possibly meet your credit processing needs in the future. We love working with innovative funeral director's like you!

Replied September 2019

Matthew

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed February 2022

Software

Overall not the best, for the amount of money that you pay and the type of service you get the money is far to much.

PROS

Local business and welling to try to help in the business

CONS

updates where far behind the time, had to management the link to the accounting software, was not web based and had to have a certain amount of user's or pay more money, never could get support and no one would ever call you back when you needed help. Overall not the best system for a busy firm.

Vendor Response

Matthew - we are surprised by these comments as we are web based and we do update our software at least once a month. We have released a number of large features just in the last year alone. Our pricing is not based upon the number of users as we have unlimited users for every plan. The support experience you are describing is not typical of the type of response we get from our users. We would love the opportunity to make this right for you. If you can let us know who you are and the firm you are with, we would appreciate the opportunity to make this right with you. We are a family owned and operated business. We are not owned by a large company like many of our competitors and we take this response very personally. We wish you the best in your future and we are here to make life better for you and not be a hinderance to your business.

Replied February 2022

Christopher

Consumer Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed May 2023

Osiris is the way to go for our business

Osiris support have been very available and quick to respond to our requests for adjustments and edits.

PROS

Information management is great. Family collaboration functionalities help clients feel as involved in the process as they choose. Electronic document signing and transfer facilitates efficient processes. Very easy to use, a very helpful tool.

CONS

The only thing I wish I could do that I haven't figured out yet is how to make the text appear larger on my screen. I'm sure there's probably a way, though.

Reasons for switching to Osiris

Osiris is so much more customizable to meet our unique needs.