HeyGen

RATING:

4.8

(282)

About HeyGen

HeyGen is a platform that allows users to create stunning videos for various purposes, including product marketing, content marketing, and learning and development. With its extensive collection of AI avatars and voices, HeyGen empowers users to produce personalized and engaging videos at scale. Whether you're a professional or a beginner, HeyGen's intuitive interface and ready-to-use templates make video creation a breeze. From choosing an avatar and voice to starting with a template or a clean slate, HeyGen provides all the tools needed to create professional-quality videos in minutes. Unleash your creativity and create videos that leave a lasting impact with HeyGen.

HeyGen Pricing

Free Plan: $0/month Creator Plan: Starting at $24/month Business Plan: Starting at $72/month Enterprise Plan: Please contact vendor for customized pricing

Free trial: 

Not Available

Free version: 

Available

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HeyGen Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for HeyGen

1 - 5 of 271 Reviews

Egon

Broadcast Media, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed February 2024

Easy to use

I especially liked the ease of use (hence the title), the easiest of all gen AI tools I have used so far.

PROS

How easy every step, from onboarding, to uploading assets, to generatiing voice and video is. Integration with other voice services

CONS

I think the price is OK for professional use, but for recreational use a little too high.

Reasons for switching to HeyGen

Easier to operate. More livelike video and integration of Elevenlabs voice.

User Profile

Thiago

Verified reviewer

Marketing and Advertising, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2024

Scammers and disloyal to their customers

PROS

I love how their are disloyal to their customers. Really great how they mistreat you.

CONS

For me, they are scammers. If I could, I would give a 0 star rating... Look, this was the situation: First of all, I canceled my subscription inside the platform last month and they charged me again anyway, but it doesn't stop there. Into my account history I have paid for 4 months for a 15 minute credit. Actually, 3 monthly payments paid, with the exception of this one (march 2024) now that I'm asking for cancellation and refund. By my calculations (and by the calculation of anyone who knows how to add), this is the equivalent of 45 minutes of credits for video generation. My total video generation history was exactly 9 credits, equivalent to 9 minutes. Where the hell did the other 36 minutes go? Totally scammers

Brian

Education Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed January 2024

Just started using the product

"We are still in the process of learning how to incorporate the product into our marketing strategy."

PROS

"It's amazing that I have the ability to create an avatar of myself."

CONS

"In order to ensure diversity and inclusivity in our platform, we need to prioritize the creation of additional senior models of color, especially black people avatars. This will not only enhance the representativeness of our platform but also provide a fair and inclusive experience to all users, regardless of their race, ethnicity or background."

Reason for choosing HeyGen

"The convenience and speed of implementation are crucial for the success of our marketing campaign project."

Cameron

Computer Software, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Heygen is best for self avatars and sync to uploaded audio.

So far Heygen wins overall compared to all the other similar products I've tried. I just wish they would establish a single payment model for lifetime access. Some of their competitors are doing this. If they progress to Heygen's quality, I'll likely move to one of them, unless Heygen adopts a lifetime purchase plan.

PROS

I tried most other competing products. The biggest issue wuth the other products is the mouth of the avatar is not realistic to the recorded audio. Heygen has proven to be the best so far.

CONS

I am forced to record the required 3-5 minute video in order to move to the instant avatar feature. Heygen won't accept video with spliced scenes, so I will not be able to use any of my existing video for the sample. Not a huge deal, just have to take time to record a sample that qualifies. Using photo avatar till then.

Cally

Government Administration, 501-1,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

HeyGen offers a good variety of realistic avatars

So far, I'm very impressed with HeyGen.

PROS

The avatars smile and move naturally and the voices are excellent. Best of all, the lip sync is incredibly accurate and realistic. Also, when the avartas speak, there are no anomalies in the cheeks, like rubberized skin.

CONS

I've only done the trial, but what I didn't see were the options to add a background, bit it a solid color, a stock image, like an office, or an uploaded image. Green screening is important to me. It would also be great if I could control the range of movement, as well as the facial expressions. An emotion slider would be fantastic. These things may exist with a paid subscription.