



Panopta main dashboard




Supported Operating System(s):
Web browser (OS agnostic)About Panopta
Panopta is an infrastructure monitoring solution that helps businesses track server, application and network performance across cloud, on-premise and hybrid environments. The built-in incident hub allows team members to identify incidents, send priority-based alerts and resolve issues on a centralized platform.
Panopta's cloud monitoring functionality enables administrators to automatically run synthetic checks to gain visibility into application performance, disk space utilization and load balancers, among other processes. It lets organizations handle servers and configurations across Linux, Unix, Windows and Mac operating systems. Additionally, the customizable dashboards allow supervisors to utilize histograms, topology charts and color-coded heat maps to ...
Panopta main dashboard
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
December 2016
Rafe from Lendesk Technologies
Company Size: 11-50 employees
Industry: Financial Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2016
Solid, reliable and configurable monitoring and alerting solution
We started using Panopta over a year ago after having continual problems with some of the other better-known monitoring solutions; continual false-negative reports and convoluted interfaces were causing continual problems for us. Panopta's service has proven to be very reliable, allowing us to configure the points from which our servers are monitored which mean we're getting alerts from regions very close to our users, and we've been able to extend this past simple 'ping' type tests. Their alerting services are easily configurable and adaptable, meaning our staff receives alerts promptly when necessary. We have also had no issues with simple integrations via API to any services we've wanted so far. A couple of times we haven't been able to figure out issues on our own their support has proven to be very fast to respond and diligent with following up on any lingering concerns. Happy to recommend Panopta to anyone looking for a reliable, robust monitoring solution.
Pros
Ease of use; reliability; configurability; alerting systems; easily integrated with other systems
Cons
They don't have as many 'out of the box' integrations as some of the better-known solutions, however, it hasn't proven to be a big hurdle with a little work.
December 2016
Andy from Nutshell CRM
Company Size: 11-50 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2016
Just the right amount of monitoring
We use Panopta as our front-line monitoring system at Nutshell, a SaaS product. In particular, we needed a tool that would notify the team via phone call, for late-night coverage. Panopta made this easy. We struggled with the iPhone app at first, but they've launched a new version which works great for us. It's nice to get an iPhone notification as a heads-up before we escalate to phone/text. The UI to attach notification schedules to services is a bit unwieldy, but they've made significant progress. We lean toward a simple configuration, ("Is the app up?"), and put members into several escalation groups (iPhone -> text -> phone). The effort, cost, and overhead of PagerDuty haven't proven necessary. Panopta's actual core monitoring platform has been bulletproof for us: no false positives, immediate notifications. It helpfully covers things like SMTP, DNS, and SSL expiry, too. We use other monitoring platforms, but Panopta is the source of truth, for both the operations team and the rest of the company!
Pros
Phone call alerting, bulletproof monitoring, straightforward monitoring of an HTTPS endpoint
Cons
The UI to add a new team member to an existing schedule is a bit kludgy
December 2016
Karl from Mothership
Company Size: 2-10 employees
Industry: Internet
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
2.0
Customer support
5.0
Functionality
3.0
December 2016
Solid performance, mostly
Overall we're happy - all outages seem to be notified. The issue we do have is false notifications, that tend to wake up engineers in the middle of the night for no reason.
Pros
Mostly accurate
Cons
False positives.
September 2020
Anonymous
Company Size: 201-500 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
September 2020
Basic Network Monitoring Platform for startups
not so satisfied but I think the amount of money we pay for Panopta is just fair to the benefits we receive
Pros
What I like about Panopta is it is very easy to setup. The other thing is that it has built-in SMS notification system which can be used when there are critical alerts.
Cons
Panopta lacks SNMP polling. It is limited to ICMP monitoring
December 2016
Jonathan from SparkNET Technologies
Company Size: 2-10 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
December 2016
Great System Monitoring Solution
Panopta has been wonderful for providing server monitoring for our applications. The ability to add custom dashboards to show key metrics and add alerts when those metrics are out of policy has been key to monitoring our physical infrastructure and has allowed us to focus on running our products vs running our systems. I would highly recommend to anyone looking to monitor public/private cloud and physical systems.
Pros
- Cheaper than competitors - More features than competitors of similar price - Very robust dashboard an alert system
Cons
- Dashboards can be a bit difficult to change - Not all features are obvious and can take some getting used to
Response from Panopta
Replied December 2016
Hi Jonathan, We agree, the current dashboard has some faults. Keep an eye out for our Dashboard revamp coming in the beginning of January! Let us know what you think and send us some feedback so we can continue to make improvements.