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Influencer Marketing

Narrators

Narrators

RATING:

4.1

(8)
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Overview
Reviews

About Narrators

Narrators is a cloud-based influencer marketing platform that connects brands with micro and macro-influencers to promote brands directly to their target audiences. Formed by a team of experienced marketing managers and data scientists, the cloud-based platform automatically manages all campaigns end-to-end and offers features such as real-time performance tracking, budgeting, customer engagement tools, analytics and auto-calculated payouts. The dashboard combines all of these functions in one place so that users can easily tailor their campaigns and focus on results.

Narrators Pricing

Contact One9Social for pricing details

Starting price: 

$5,000.00 per year

Free trial: 

Not Available

Free version: 

Not Available

Payment management feature
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Narrators Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

3.5

Most Helpful Reviews for Narrators

8 Reviews

Gautam

Consumer Goods, 10,000+ employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2020

Good experience

Good experience on our campaigns with set benchmarks being met on reach & engagement. The team stretched further to ensure we get the right set of influencers for our campaign despite the selection criteria not being very easy.

PROS

Robust and timely updates. Ability to record iterations making communication straightforward.

CONS

Nothing in particular that was not liked

Reason for choosing Narrators

Good SG representation of Influencers Accountable servicing team

Erfan

Consumer Goods, 5,001-10,000 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2019

Rinso Indonesia

Overall good performance and delivers as per pitch. Happy to consider again when need comes.

PROS

- professional account team with seamless process from briefing, recruiting KOL, managing KOL, and tracking performance and reporting. - ease of use for dashboard: easy to review post, approve/reject, download KOL output, track progress.

CONS

- nothing wrong with the software. in term of service, can have a better longer-term relationship building by following up with recommendation for way forward and what can we do better next time

Karla

Consumer Goods, 10,000+ employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed October 2019

Feedback

PROS

Experienced in micro-influencers campaign

CONS

Customer service and lead time of the project can be improved

Reasons for switching to Narrators

Would like to collaborate with more sophisticated agency

Jackie

Consumer Goods, 1,001-5,000 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Great software for real-time influencer marketing

Good because it's very user-friendly.

PROS

Easy to use. Smooth and seamless experience. Enables us to implement and track our influencer marketing campaigns with ease.

CONS

No issues based on what I can recall. Good experience overall.

Papada

Consumer Goods, 501-1,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2019

The platform is simple and easy to use

The working team is nice and very collaborative

PROS

The friendliness of the interface is easy to understand even for new users

CONS

The numbers of KOL is still very micro, so the choice is very limited for specific projects

Samantha

Consumer Goods, 51-200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2019

Ease of working

PROS

I like how we're able to communicate with the influencers through the site by commenting. And the service by Narrators in terms of selection of influencers and communication is very fast

CONS

Sometimes influencers do not get back to us and we have to get the servicing person from Narrators to contact them directly.

Pluem

Retail, 10,000+ employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed October 2019

Good concept, a big gap in execution

Poor customer service. Did not address concerns or feedback professionally.

PROS

The concept of enabling marketer or business owner to execute the campaign with KOLs

CONS

The pool of KOLs are fake, most of the accounts are newly set up. no real users engagement

Anonymous

11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2019

Review

so far i feel comfortable using narrators

PROS

Its makes easier to select and control KOL

CONS

user interface and User experience are not there yet

Reason for choosing Narrators

mandatory by my client

8 Reviews