All Peach Software Reviews
1-21 of 21 Reviews
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Muhammad Wasif
Verified reviewer
Wholesale, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
The best Orders & Inventory management software for Automotive Spare Parts businesses
It provides ease of use and the quickest customer journey via the car parts selection catalogue.
CONSIntegration with other accounting software could be improved.
Vendor Response
Thanks so Much Muhammad. I hear where your coming from with the integration. In future we will be moving the integration to Xero and MYOB to an API
Replied April 2021
David
Wholesale, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2021
Peach Ahead
Peach has allowed us to be more efficient in our sales environment and has helped us grow 35% in sales without the need to hire extra sales phone order staff.
PROSIntegration was a huge concern but was made seamless by the Peach team. Usability and pricing matrix are key features.
CONSProduct reference file is hard to maintain in an efficient way but they are working on a better solution to that.
Reason for choosing Peach Software
Peach was a more streamlined and user friendly program, with a better pricing matrix.
Reasons for switching to Peach Software
We needed a more flexible reporting program that had a more powerful pricing matrix.
Vendor Response
Thanks for your review Dave. Your ongoing Ideas help us grow. Regards Rob C.E.O.
Replied April 2021
Jeremy
Automotive, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed April 2021
Its better than a 10 year old version of MYOB
Peach was definitely an improvement on our last system. It has plenty of decent features and runs well for the most part. Sorting issues tests your patients and often end up in just working around the issue.
PROSCustomization of customer profiles and pricing structures, ease of access to product and customer details, general interface is easy to use and bulk change ability across different groups is fantastic. Generally runs well.
CONSThe Bugs. A lot of times there is an update something stops working correctly. Whether it is back orders that stop working or items outstanding from an order with suppliers no longer showing as on order or product building off itself. These normally get fixed but that is a task in itself and you are made to feel like it is something you are doing wrong. The reporting is over complicated and building your own reports is painful.
Reasons for switching to Peach Software
The version of MYOB we were using was about 10 years old and we needed to upgrade. Peach was recommended to us by another business unit with in our company.
Vendor Response
Hi Jeremy, thanks for taking time to provide a detailed Review. I'd like to know more about your challenges, and invite you to contact me directly to discuss. Thanks, Rob C.E.O.
Replied April 2021
Thomas
Wholesale, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Using Peach With Ease
Peach and there support staff after the install has made it a pleasure to deal with them. We have had custom mods done to suit our warehousing etc (at a very reasonable cost)
PROSThe integration into our business from MYOB was very easy and the backup support and answers to any questions was first class.
CONSWe have not found any major negatives with PEACH
Reason for choosing Peach Software
Too expensive
Reasons for switching to Peach Software
MYOB had limitations for us especially as we use a third party warehouse
Vendor Response
Hi Thomas, thanks so much for your great review. Our support Team really enjoy dealing with you and certainly your always positive outlook makes it so easy for us to help. Rob C.E.O.
Replied April 2021
Phil
Automotive, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Peach ticks all the boxes
Peach is great for my day to day trading and stock control, when I do have a problem it is solved quickly.
PROSTrading on a day to day basis is so easy, stock control and ordering is a breeze.
CONSThe way the general ledger works, but probably more my lack of knowledge
Reasons for switching to Peach Software
it was clumsy and when I had a problem I could often be on the phone for 3 hours, rather hard when you are trying to run a business
Vendor Response
Hi Phil, Thanks for your kind Review. It takes two to make software work great. The provider and the client. With your great attention to detail with the data the software is in good hands.
Replied April 2021
LYNDA
Import and Export, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Long Term User
Peach has so many reports, we obviously don't use them all. It gives us in depth details and how we are tracking.
PROSWe have used Peach for over 15 years now. Peach has grown with us. The customer service is the best, if I can't find a report or need some special report, customer service points me in the right direction or adds a special report for me. They will log in and step me through anything I don't understand or cant find. Never had any problems. As we are not retail, we don't use that part of the programme. Various accountants have tried to change us over to Xero, but why change what we know and like?
CONSI do find the importing part of peach quite complicated so we just work around it.
Reason for choosing Peach Software
Value for money and the detailed reports, even 15 years ago.
Reasons for switching to Peach Software
The other programme had floors and didn't give us enough details, but it was 15 years ago, so times have changed.
Vendor Response
Wow Lynda, Thanks so much for that detailed review. I sincerely appreciate that. Has it been 15 Years ? Regards Rob C.E.O.
Replied April 2021
Amber
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Good product for large inventory management held in multiple branches.
Excellent. We’ve been very happy with Peach and how it manages our large data file.
PROSThis software is excel based so extracting and analysing data is easy using Excel as a tool. Flexibility of creating your own custom reports to extract the information you need within desired parameters has been instrumental for us.
CONSSometimes our suggestions for improvement doesn’t get acted on for over a year. We follow up Peach and it’s ‘in the que”.
Reason for choosing Peach Software
Price and location of company being in Australia.
Reasons for switching to Peach Software
Theos predated Dos based software. We needed to be able to do keyword searches and that this program couldn’t facilitate.
Vendor Response
Although all reports can be generated in XL or PDF, Peach Software is not XL Based, but Thanks for that great Review Amber, always been a pleasure to deal with you. As you can imagine with 4000 users there is a very long que on requested changes and additions. If there are any urgent ones that slow down your business then feel free to call me. ROB C.E.O.
Replied April 2021
Shane
Automotive, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2021
Peach Software Helps Your Business
All good, support is good and the team is very helpful.
PROSIt has taken some time to change to the "Peach" way of doing things, but we are enjoying the software and the constant improvements which come regularly. I feel like the future will be strong for both Peach and our business which is great!
CONSThe system needs to report on what cost price changes will be changed in a percentage format before XLS Import is finalised/run in to Peach. This would be very important to me.
Reason for choosing Peach Software
I feel [SENSITIVE CONTENT HIDDEN] and the team are very helpful and they feel like us, a small friendly business.
Reasons for switching to Peach Software
Our old system was very outdated and development and improvements was not forthcoming. It also was never going to offer a trade portal for our customers which we are exciting about starting soon..
Vendor Response
Hi Shane, A great review much appreciated. Glad we can teach old dogs new tricks :) Please reach out to me to discuss the price update details. Thanks ROB C.E.O.
Replied April 2021
Ben
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2021
Welcomed fresh face
I have found this software very functional and fairly easy to get used to once you know the basics. I have used V9 for many years and just recently upgraded to V12 and I"m looking forward to finding out and using some of the new features.
CONSV12 seems to be missing one report that i relied on quite heavily on a daily basis, support is putting in the effort to sort out a solution but why get rid of this one particular report in the first place...
Vendor Response
Hi Ben, thanks for the review. Sorry we didn't include your favourite but With over 4000 users and 300 reports in V9 a couple may have fell through the cracks. I'm sure support will get that report happening very easily for you. Or you can create the report now yourself and save it as a favourite. If you need help with that please let us know
Replied April 2021
Mark
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2021
Overall the software is a good product but there are features that need to be improved
It's really mixed bag their whilst the software is good it's has it's faults as to the staff some are very helpful others are very dismissive
PROSThe product control is great an being able to bespoke reports is good
CONSNot having the locations shown on the Goods in sheet is a pain and it completely hinders the warehouse staff
Vendor Response
Hey Mark, your review is much appreciated. Adding product locations to the Goods in Worksheet is an easy change and a good idea. As the review is anonymous I don't know which company you represent, so please give support a call to get this done, and if they say they are not able too, tell them you spoke to Rob and he said it should be easy.
Replied July 2021
Rodney
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Great Product
Great
PROSThe software has everything we need for spare parts , good cross reference program , supplier program , easy invoicing and ordering program
CONSIf anything I would like to be able to have multiple delivery addresses for 1 customer and easier finding invoices
Reasons for switching to Peach Software
Needed better inventory program
Vendor Response
Hi Rodney, thanks for the 10/10 review. Really appreciate it. Call Support to learn how to have unlimited delivery addresses for a customer.
Replied April 2021
Ben
Wholesale, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Peach Software V12
Peach have always been great to deal with and very friendly local support
PROSWe've been with Peach Software for 10+ years and it keeps track of all facets of our business from product info to accounts. The new reporting feature in V12 is a huge plus as with the improvements they have made to Peach Online (their B2B sales platform) They continue to customise the experience for us where possible.
CONSIntegration is fairly seemless as most data can now be easily configured with their excel importer
Vendor Response
Hi Ben, really appreciate your detailed Review. I know we are working on a couple of new things for you. Regards Rob C.E.O.
Replied April 2021
Michael
Machinery, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
My Review
It is easy to use.
PROSIt is easy to use and train new users. most screens are self evident.
CONSThe new V12 doesn't put the cursor back in the box in many of the screens when you toggle between them.
Reason for choosing Peach Software
Because I have been using Peach since the V9 version.
Vendor Response
Evening Michael, thanks for your review and we shall certainly pay attention to the missing cursor. I understand it's important not to have to use a mouse to get focus, drives me crazy too. Just in case I cant find the specific areas where the cursor has escaped, email me directly with a list if it's not too much trouble.
Replied April 2021
brad
Wholesale, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Satisfied
Easy for new staff to pick up how to use the program
PROSEasy to use Can have multiple screens open Easy searching for part number transactions Easy uploading of new part numbers.
CONSSometimes you will need to do a Generate statistics to refresh part numbers Sometimes running a particular report we need can be hard to create
Reasons for switching to Peach Software
AADS was completely outdated Peach provided an online system for our customers to use
Vendor Response
Thanks for a great review Brad. Much Appreciated Regards Rob C.E.O.
Replied April 2021
JAMES
Automotive, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2021
GREAT PRODUCT
Overall I find peach to be a great product for what I am using it for. Tracking Sales to customers all over Australia.
PROSI find that invoicing, tracking invoices and staying on top of accounts extremely easy and streamlined.
CONSI like least the dificulty in some of the complexities of generating reports. Also the lag that can exist when connecting to peach servers can be frustraiting at times.
Reasons for switching to Peach Software
Compared to MYOB, peach is a supperior product from my point of view.
Vendor Response
Hi James, Thanks for a great review. Let us know if you need assistance with any of those reports. Once set up you can save the changes so it will be easier moving forward.
Replied April 2021
julie
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2021
MY OPINION
JUST A GOOD OVERALL POS SOFTWARE
PROSEASY TO NAVIGATE, EASY TO BACKUP, EASY TO EXPORT FROM, GOOD SELECTION OF REPORTS.
CONSCOULD BE MORE FLEXIBLE WITH SOME REPORT PARAMETERS
Vendor Response
Thanks for your Review Julie, much appreciated. I hear you and this is one of the great improvements we made in the latest version V12. I will have support set up a Trial of our new version where you will find a great deal of flexibility and can even create and save your own custom reports plus so much more. Regards Rob C.E.O.
Replied April 2021
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Highly recommend software.
All the inventory related issues is solved by using thia aoftware.
PROSThe most important things i like in this software is interface easily handle if you practice and most amazing product for inventory management.
CONSThe thing i personally observed is it is little bit difficult to use at first.
Vendor Response
Thankyou for your review. I'm pleased you are enjoying a positive experience with Peach Software. Regards Rob CEO
Replied September 2022
SID
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
great value in peach
perfect
PROSeasy to use , easy to understand , and cost effective
CONShaving to manually change the date every morning can be complex if you choose to run the ledger system
Reasons for switching to Peach Software
peach was so much easier and quicker to use
Vendor Response
Thanks so much for your review Sid. Always a pleasure doing business with you. Sooner than later we need to get you onto our Version 12. Sometimes change is hard but we'll keep trying :) Regards Rob C.E.O.
Replied April 2021
Diane
Computer Hardware, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Peach Software Review
Love it!! Easy to use and easy to train.
PROSEase of use. I have been using it for years.
CONSA little hard to learn, but it is easy once you are trained.
DAVID
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
PEACH SOFTWARE EASY TO USE
GREAT SUPPORT FROM AIDEN
PROSI CAN EXPORT TO EXCEL AND I CAN EXPORT TO PEACH ONLINE
CONSNO PAYROLL FUNCTION, REPORTS ARE HARD TO FIND LIKED VERSION 9 OVER VERSION 12
Vendor Response
Thanks for recommending Peach Software David. I'll pass your appreciation onto Aiden. Call Support to find out how to search for the reports by name, its very easy. You've come a long way over a number of years. Regards ROB C.E.O.
Replied April 2021
Basit
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Affordable accounting solution
Payments and collections are very easy. Also GL payments are easy to enter.
CONSPeriod lock and then getting as of date trial balance and financial statements are difficult. Difficult to edit details of invoices once entered.
Vendor Response
Hello Basit & thanks for a positive review. Give us a call and we can go through the GL Lock Date settings, really quite simple. Regards Rob C.E.O.
Replied April 2021