About Spira ORP

Field and Office Become One with Spiras Operating Resource Platform - ORP

In the Field

After 14 years of field data, Spira has a deep understanding of what working in the field is really about. The true offline capabilities of Spiras ORP supports uninterrupted data capture, field reporting and data sharing, regardless of location.

In the Office

Spira offers a back office solution that provides management with real-time updates through easy-to-navigate dashboards and timely reports.


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10 Reviews of Spira ORP

Average User Ratings

Overall

4.6 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(6)

6

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 10 of 10 results

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March 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Super Functional

It cost less than we thought, it works better than we thought and looking back, we don't really know how we operated without it. For anyone looking for Field Sevice Software, this is it!

Pros

After our FREE demo session, Spira's highly knowledgable team, we realized how much we could increase our workflow using the computers and devices we already had. Being able to instantly submit tickets from the field, saved us so much time and headaches.

Cons

It as not as playful or colourful as other demos we looked at from other companies, however, the functionality and customer support won in the end!

Reasons for Choosing Spira ORP

Better functionality. Awesome support.

April 2021

Eugene from Smith Group Holdings Ltd.

Company Size: 51-200 employees

Industry: Construction

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

April 2021

Great flexible probram

our requested application was very unique and ground breaking but the Spira team kept adapting to changes. Sales team really needed to be more aware of product and that would have cut implementation time drastically.

Pros

Huge amount of flexibility in the design and implementation to help meet many business needs. Great customer support from the development team

Cons

Sales team not 100% familiar with product limitations which caused implementation hurdles. Product could use some better macros to reduce clicking andprovide a more user friendly environment.

Reasons for Choosing Spira ORP

It was best suited to conned with chosen ELD software Orbcomm and has flexibility with other softwares

Reasons for Switching to Spira ORP

Interface with ELD mandates

April 2021

Christine from Bonnetts Well-Intel

Company Size: 201-500 employees

Industry: Oil & Energy

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

April 2021

Excellent Customer Service

Pros

Reports are very easy to run. Customer service and customization is great.

Cons

Still working on bugs from Beacon to Web

April 2021

Russell from A-1 Cement Contractors Ltd.

Company Size: 11-50 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

April 2021

Spira Review

Scheduling and job costing are some of the strongest features for our business. We have not had success in rolling out the dispatching of jobs/tickets as the process still seems too cumbersome. We are hoping the process gets polished soon so we can implement that element into our business.

Pros

Being able to copy tickets is a great feature.

Cons

We have several issues with Spira that we wish we could change. Things like being able to have the job board color coded for each job type. Also being able to view the job board on an actual calendar layout would be very useful. Another issues is when copying tickets the items do not always stay in the same order which defeats the whole purpose of copying a ticket in the first place. Those are a couple issues that come to mind at the moment.

Reasons for Switching to Spira ORP

RPM was no longer supported

April 2021

Beverly from Caliber Completion Services LLC

Company Size: 51-200 employees

Industry: Oil & Energy

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

April 2021

Great Field Ticketing Solution

Great to work with and accommodated specific company nuances.

Pros

Fit our needs exactly. Needed dispatch, field tickets and office accounting integration. System can control field discounts, track all expenses, tracks revenues, and monitors utilization. Great team helped with specific nuances we needed and were very "hands on." Price point of software met our budget and was more value for the dollar than compared software companies.

Cons

We implemented during some software changes on Spira's side so the administrator software side was a little fragmented between two different places. They were merging those two platforms though so that issue was resolved.

Reasons for Choosing Spira ORP

It was the most concise in navigation and met every requirement of field, sales, accounting and executive management groups. They also were willing to work with a start up that needed ability to grow.

April 2021

Donna from Vertex Resource Services

Company Size: 11-50 employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

April 2021

Review

The support is fantastic - there have been some issues with the updated app. The first update we were not even aware was happening and then experienced multiple Issues. That being said support was able to work thru the issues and helped right away.

Pros

All information is there for the accounting side of things. The reports are awesome!

Cons

It can be fairly temperamental for the guys using it out in the field - for example their iPads have to be charged almost to 100% in order for it to work properly and it keeps throwing guys into Demo mode which causes us to loose tickets.

April 2021

Reid from Par Five Energy Services

Company Size: 51-200 employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Off-line functionality in a very powerful package

Pros

The off-line functionality is perfect for working in the oilfield where cell and internet reception is mediocre at best. You can run an entire operation department out of Spira easily; dispatching, creating bids and tickets, adjusting prices per customer or job.

Cons

No features are missing, it can just be confusing to move around within the software without training.

April 2021

Mitch from Dialog Wireline Services

Company Size: 11-50 employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Long term user

Pros

Spira is easy to understand once it is set up and fully integrated. It is easy to use for end-users that are not necessarily computer-savvy.

Cons

Synchronization between the stand-alone clients and the corporate side is sometimes a challenge with users that are not online often.

April 2021

Dwayne from PERFORMANCE ENERGY SERVICES INC.

Company Size: 51-200 employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Spira User

We have been using Spira for 10 years, it continues to improve. The main feature we use it for is field invoicing which Spira does a great job.

Pros

I like the ease of use from administration to field off line capabilities.

Cons

The software is so powerful to understand all its features more training is required.

April 2021

anita from A&B pipeliners

Company Size: 201-500 employees

Industry: Oil & Energy

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Great program

Very enjoyable

Pros

Lots of great features and it was easy to get it customized were we needed it. The implementation team were great to work with

Cons

Some of the items like working in the price book (creating at first) is not intuitive but it just needs a bit of practice

Reasons for Choosing Spira ORP

I did not choose Spira it was done by another