# The Pet Friend Software Reviews, Demo & Pricing - 2026 > Review of The Pet Friend Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/kennel/the-pet-friend-profile --- [Home](https://www.softwareadvice.com/) / [Kennel Software](https://www.softwareadvice.com/kennel/) / The Pet Friend Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # The Pet Friend 2026: Benefits, Features & Pricing Wondering if The Pet Friend is right for your organization? Our Kennel Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview The Pet Friend 3.8 [(12)](https://www.softwareadvice.com/kennel/the-pet-friend-profile/#reviews) Pricing Starting at $25.00 per month ### About The Pet Friend The Pet Friend is a kennel software that helps businesses of all sizes create and manage animal-specific records. The platform enables administrators to manage incoming animals and communicate with foster families using a centralized dashboard. Additionally, administrators can maintain euthanasia, cremation, animal license, inventory, medication, adoption and rescue management records on a unified interface. Wondering if The Pet Friend is right for your organization? Our Kennel Software selection experts can help you in 15 minutes or less. ## The Pet Friend User Interface ## Popular The Pet Friend Alternatives Main Product The Pet Friend 3.8 [(12)](https://www.softwareadvice.com/kennel/the-pet-friend-profile/#reviews) Ratings Breakdown - 4.17Ease of use - 4.30Value for money - 4.38Customer support - 3.83Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Trackabeast](https://www.softwareadvice.com/reporting-tools/trackabeast-profile/) 4.9 [(27)](https://www.softwareadvice.com/reporting-tools/trackabeast-profile/reviews/) Ratings Breakdown - 4.96Ease of use - 4.92Value for money - 4.96Customer support - 4.81Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [PawPlacer](https://www.softwareadvice.com/product/520863-PawPlacer/) No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Chameleon-CMS](https://www.softwareadvice.com/kennel/chameleon-cms-profile/) 3.0 [(4)](https://www.softwareadvice.com/kennel/chameleon-cms-profile/#reviews) Ratings Breakdown - 2.0Ease of use - 3.0Value for money - 2.67Customer support - 3.75Functionality Pricing Available upon request Get Price Alternative Product [GoReminders](https://www.softwareadvice.com/legal/goreminders-profile/) 4.8 [(274)](https://www.softwareadvice.com/legal/goreminders-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.59Value for money - 4.83Customer support - 4.69Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [Time To Pet](https://www.softwareadvice.com/kennel/time-to-pet-profile/) 4.9 [(271)](https://www.softwareadvice.com/kennel/time-to-pet-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.78Value for money - 4.93Customer support - 4.73Functionality Pricing Starting at $25.00 per month Get Price ## The Pet Friend Pricing and Plans Starting price: $25.00 per month Free Trial Free Version Basic $25.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## The Pet Friend Features - Popular features found in Kennel Client Management Client Portal Electronic Payments Employee Management Mobile Access Online Booking Pet Birthday Tracking Pet Grooming Photo Management Records Management Reminders - More features of The Pet Friend Activity Dashboard Adoption Management Alerts/Notifications Animal Control Animal Database API Automatic Backup Calendar Management Case Management Customer Management Document Storage Electronic Signature Email Reminders Event Calendar Foster Management Fundraising Management Intake Management Invoice Management Kennel Management License Management Medical Records Multi-Location Onboarding Personalization Recurring Tasks Search/Filter SMS Messaging SMS Reminders Task Management Third-Party Integrations User Management Vaccine Management Volunteer Management ## The Pet Friend User Reviews Overall Rating 3.8 Ratings Breakdown 5 33% 4 17% 3 50% 2 0% 1 0% Secondary Ratings Ease of Use 4.2 Value for money 4.3 Customer support 4.4 Functionality 3.8 Have you used The Pet Friend and would like to share your experience with others? KE Kris E. Verified reviewer Government Administration 2-10 employees Used daily for less than 12 months Review source Reviewed March 2020 Great for the price 4 Pet friend is the only software currently being used at the local animal shelter to track all intakes, returns, adoptions & licensing. It is designed to more than needed in out small shelter but could use a few adjustments for record keeping & billing statements. Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: The price fit the small business budget. Once you get to know the program it's pretty easy to use. Customer service has been one of the best. Any software requests that have been requested are made in a short time. Any issues with the software is corrected right away. Cons: It takes some getting use to. Connections are not made in the software. multiple unconnected documents for every case. Reporting issue when doing a weekly report you would need to complete another billing step on top of the other 2 forms to get weekly/monthly billing reports. Read More CN Cassie N. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 2 years Review source Reviewed January 2022 Works for what we need 4 Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Easy to navigate and put data in when it comes to animals in the rescue Cons: Would like to be able to add extra fields on our own Reasons for choosing The Pet Friend Seemed to fit what was needed Read More PS Phyllis S. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 12 months Review source Reviewed February 2020 Pet Friend Software 3 At this time the only real benefits are that it is accessible from any location. We also like the feature of being able to take a picture while in the program to add to the kennel card. Ratings Breakdown 3 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: That it is accessible from any location. Cons: It is very difficult to retrieve information about an adopted animal - unless we have the name of the animal when it was at the shelter. Most adopters change their names. We need to be able to retrieve the information from adopter's name, micro chip # & Rabies #. One of the reasons we purchased the product was that it was to automatically add our animals to Petfinder. That feature simply doesn't work. The choices for color are not geared to the colors of dogs & cats, no brindle option, or calico option, etc. We do have the option of purple??? Reasons for switching to The Pet Friend We liked that it was accessible from any location & that it was supposed to automatically add our animals to Petfinder. Vendor Response Additional adopter information has been added to be searchable at https://thepetfriend.com/pf/adoptions\_history\_search . We will look into the color issue but purple exists because we also support reptiles and birds. Thanks, Replied February 2020 Read More PS Peggy S. Verified reviewer Government Administration 2-10 employees Used daily for more than 2 years Review source Reviewed September 2022 Affordable Animal Shelter Software 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software is affordable and packed with features. I enjoy that I can use it from my phone wherever I'm at. Cons: The software takes time to learn but there's a lot of training videos and documentation. Read More TS Tamara S. Verified reviewer Veterinary Self-Employed Used daily for less than 6 months Review source Reviewed May 2021 Great product! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This is the first product of it's kind that we have used for our shelter management. So far it's been very helpful in allowing us to keep track of all the features we did the old school way. I checked out many different software option and chose this one because it has all the features I felt we needed as a non-profit and it is web-based. Cons: Still wish there were more color of animal choices haha, I just don't have to time to list them and send to the company. Also would love to have the ability to reduce the kennel card to half a page and make the pet name more obvious/larger. My team has wanted cage cards for some time now and are very happy that we now have them:) Read More JC Juan C. Verified reviewer Retail 11-50 employees Used weekly for free trial Review source Reviewed July 2021 Simple, forward and easy to use 3 Ratings Breakdown 5 Ease of use 4 Functionality Pros: The features that I liked the most were: the organization of the web page is perfect, going from general information to really specific ones, like the in-depth description each animal has, its not cramped up in just one page, its located in diferent windows inside each animal of choice. This allows each client to really get to know each animal and make the best choice for them and for the animal. Cons: I feel that the features or the way the features are displayed are a little bit uncomfortable to the eyes. Meaning, that by trying to be too straight forward in the information you are trying to put out, the details of the web page (making it interactive and pleasant to interact) need to be improved. Humans are creatures that need to be entertain...nothing too crazy, but maybe a design that is cute (baby style) would make the people that interact with the web page more prone to adopt or support this wonderful site. Read More CW Calen W. Verified reviewer Non-Profit Organization Management Self-Employed Used daily for less than 6 months Review source Reviewed June 2021 6.3.2021 Review 3 Ratings Breakdown 4 Ease of use 2 Value for money 2 Functionality Pros: I like that you can put pictures of the pet along with the ability to print a card for them that shows all of their info. Cons: The file upload fields rarely work. You cannot upload your own foster/adoption applications as most are done thru email. I do not like that the system does not automatically assign a tag # or that it assigns a generic ID # like 1, 2, 3, 4 vs. a multiple # identification. Read More AW Abednigo W. Verified reviewer Veterinary 2-10 employees Used daily for free trial Reviewed November 2022 Need more photo space 3 If there were more spaces for pics and more breeder friendly things like "DOB" field I'd recommend to everyone I know. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: Price, easy of use. Contract with eSign which is fantastic Cons: Need WAY more space for added pics after clicking each thumbnail. Also need an "Date of Birth" field Reasons for choosing The Pet Friend Haven't chose yet Read More TH Travis H. Verified reviewer Civic & Social Organization 2-10 employees Used daily for less than 12 months Review source Reviewed February 2020 Pet Friend 3 All around it is a good program and has gotten easier now that we have had it longer and we are all getting used to the operation Ratings Breakdown 3 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: I Really like that all of our information is easily accessible, and in one spot. Cons: i would like to be able to do Debit/Credit Card payments through pet Friend and there are a few task bars that would be nice to customize or get rid of to make it quicker and easier. Read More JC Jennifer C. Verified reviewer Government Administration 2-10 employees Used daily for less than 6 months Reviewed October 2022 Great Value 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software has been a great value for our local shelter. It has everything from intake forms, kennel cards, and adoption forms. The reporting also makes it easy to see the shelter status from one pane of glass. Cons: Software took some time to learn but was user friendly and has plenty of training videos! Read More Showing 1 - 10 of 12 Reviews Load More Reviews ## Other Top Recommended Kennel Software [eTailPet](https://www.softwareadvice.com/retail/sellit-pos-profile/) **4.2** (13) Recently recommended **1** times [PetExec](https://www.softwareadvice.com/pet-grooming/petexec-profile/) **4.6** (662) Recently recommended **0** times [Time To Pet](https://www.softwareadvice.com/kennel/time-to-pet-profile/) **4.9** (271) Recently recommended **0** times [MoeGo](https://www.softwareadvice.com/pet-grooming/moego-profile/) **4.7** (231) Recently recommended **0** times Stuck Between Options? 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