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OrderUp POS
OrderUp User Reviews
OVERALL RATING
Showing 10 reviews
Duran
Verified reviewer
Industry: Higher Education
Time used: Less than 2 years
Review Source: Capterra
February 2018
Very versatile and easy to use.
Pros
Customer service is excellent and helpful. Provides an all in one tool for all the tasks at the shop
Cons
System sometimes lags but not frequently enough to be a major issue. Otherwise software is flawless most of the time
Anonymous
Time used: More than 2 years
Review Source: Capterra
May 2018
I like the reporting and it's easy to research data.
I just like that it's really easy to use, my client hasn't expressed any concerns, and when they bring on new staff they never seem to have problems learning the process.
Pros
Reports work well and it's easy to "dig deeper" for information when data is questionable. Product are easy to set up and you can use modifiers (i.e. sizes and colors) for inventory tracking. My client is in an area with various sales tax rates and SalesVu handles them beautifully. Customer support is responsive although I seldom need them.
Cons
I have to manually input data to QuickBooks desktop but there is a sync option that we don't use. I'm hoping this client will switch to QuickBooks Desktop in hopes we can use the sync. I don't really have any problems with this software.
Ryan
Company size: 2-10 employees
Industry: Restaurants
Time used: Less than 6 months
Review Source: Capterra
January 2021
Salesvu
I almost decided to cancel it because it was too buggy when we just signed up. But technical support was able to work with square to resolve most of them. It is much better now, working as expected.
Pros
Customer support is good. Software itself is just average and too many restrictions. Started with many bugs but technical support was helpful to resolve these issues gradually. It is a good choice consider the fee you paying.
Cons
Able to handle order and payment without direct contact with the customers. Free up some labor and speed up the process.
Christine
Company size: 2-10 employees
Industry: Food & Beverages
Time used: Less than 6 months
Review Source: Capterra
April 2019
My man is the best
Pros
I am a new business owner and I decided that I wanted to incorporate self-order kiosk’s into the operation. Learning how to navigate was a little difficult at first and I was hesitant about continuing to you the product. Then I had an issue with my products staying in the system.. I was so done..... then came my reps the Dude!!!! He helped with everything. Setting up orders, adding products, he got together with some IT people and fixed the product issue. Man, he really saved me and my concept for the business. Every time I had an issue he has been there to help. Even gave me some extra time due to the issue I had in the beginning. The company is fantastic, their customer service is exceptional. Always available whenever I need them and always willing to help. I would definitely recommend this product.
Cons
Little hard to figure out on your own. But customer service will help you with anything you need.
Anonymous
Company size: 51-200 employees
Time used: Less than 2 years
Review Source: Capterra
October 2018
Very Solid POS for Small Business
Pros
Very easy setup, very easy to learn. Spent very little time training new staff members on how to use.
Cons
Would love to see some more advanced inventory management features.
Diana
Company size: 2-10 employees
Industry: Retail
Time used: Less than 12 months
Review Source: Capterra
September 2018
Great for any size company
Pros
This system was easy to use and also easy to train on. It is great for any size retail store.
Cons
I wish there was a better way to input items for sale.
Anonymous
Company size: 1 employee
Time used: Less than 12 months
Review Source: Capterra
April 2019
Restaurant Sales
Pros
Good system for POS and record keeping for restaurants.
Cons
Could be easier to use for non computer people.
Juan
Company size: 11-50 employees
Industry: Marketing and Advertising
Time used: Less than 12 months
Review Source: Capterra
December 2016
The best option for my store
Whether it's a physical store or a ligne is definitely the best tool I could have found, easy to use and no problem so far
Pros
Easy to use
Cons
No one until now
Ashley
Company size: 11-50 employees
Industry: Oil & Energy
Time used: Less than 12 months
Review Source: Capterra
March 2018
More Pros than Cons
Overall this product is useful.
Pros
This software was simple enough to use. Integrated well with our Quickbooks. The value for the money is good.
Cons
Sometimes the customer service line has you on hold for too long and the cancellation fee is pretty high if you ever wanted or needed to cancel.
KALA MALLIK
Company size: 201-500 employees
Industry: Farming
Time used: Less than 6 months
Review Source: Capterra
July 2021
my favorite online app
the best app I have ever used so far, It is worth please give it a try you won't feel bad at all.
Pros
easy to access and hassle-free, we can order what we want. It's very simple to get it done.
Cons
there is nothing least about this app, I have used the mobile app, and it's very smooth and hassle-free. no bug issues at all and it's very simple to order online.