CrowdPower
About CrowdPower
CrowdPower Pricing
Pricing is based on total number of tracked users.
Starting price:
$48.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for CrowdPower
1 - 5 of 13 Reviews
Harsha
Verified reviewer
E-Learning, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
SUPPORT !!! Best support i've got in so long. + reliability and how thoughtfully it's built.
I wanted a custom integration with another app, the team developed it for us. Support is just an email away.
PROSWhen you need a custom feature or integration, directly contact the team and get it done. Support is 100x than the industry average. So many integration plugins to choose from especially "segment app" have opened doors for millions of other integrations as well.
CONSThe user interface is a bit cluttery, They may fix this when the app really grow.
Reason for choosing CrowdPower
Price & Support.
Peter
Information Technology and Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Amazing product with awesome features
It does what it says! The support is just amazing! They respond to every question. They clarify technical things to you in a way that you can understand (for me it was some API connection details).
PROSThe main thing that I like about CrowdPower is its simplicity. The design is flat and clear as the functions are as well. If you use it for half an hour you will understand it. The capability of this product is endless. Really easy to build automation. The drag and drop email builder is just fantastic.
CONSNothing at all yet! Everything is great so far
Reason for choosing CrowdPower
Acumba mail seems a little buggy, and the translation is not well polished.
Reasons for switching to CrowdPower
I've wanted a one-stop solution.
Caio
Writing and Editing, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed October 2021
Good potential
Great UI. Good support. Great deal on dealify
CONSNeed more features especially on the automation piece but hope to evolve
Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
All the automations and communication channels at one place!
This is a great product to engage with customers based on their behaviours via different communication channels.
PROSThere are a lot of integrations to input customer data such as "Segment" communication channel integrations such as Twilio.
CONSA bit of complex for an ordinary marketing person to handle.
Reason for choosing CrowdPower
Comparatively great product with a lot of features for an affordable price.
Reasons for switching to CrowdPower
Mixmax is only into email sequences, with CrowdPower we can use other communication channels such as SMS. Also, we can engage with customers based on their behaviour.
Luzi
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Great customer data platform for user engagement automation
We are using CrowdPower as our customer management platform and for small marketing campaigns and follow-up campaigns. It's a very helpful Tool to better engage our clients.
PROSFirstly, I really like CrowdPower's user segmentation options. This useful and powerful feature enables us to segment our customers according to different attributes. This is very useful for creating user target campaigns. Second, I really like the setup of the automation and follow-up process for email and SMS campaigns. It's easy to use, even for non-technicians, and it's powerful enough for many different use cases. The integration of the API for the website landing page is also well structured and easy to integrate. The API is designed to track user interaction and stop the automation campaign when a goal is achieved. The best part is that customer support is quick and helpful. All in all, it's a great tool if you're looking for a flexible platform for customer data and user engagement.
CONSWhile the automation process is very easy to use, customer management is not. CrowdPower focuses on events and API automation. Managing customer data directly from the backend is sometimes a bit difficult. There are no bulk editing options for customer data. In addition, you have to save each change to the user data separately, which makes updating multiple user data at the same time very time-consuming. The export function is also not the best, as only very limited customer attributes and not all customer data can be exported.