About Mezmo

LogDNA is a cloud-based log management solution that enables DevOps and engineering teams to aggregate multiple system and application logs into a centralized platform. It provides various features including filters, search, timeframe search, views, alerts and graphs. With the search functionality of LogDNA, users can search using standard terms, excludes and chained ANDs and ORs. Users can even search for specific fields and values from log lines and directly jump to specific time points through timeline search. It also lets users create alerts for specific events. LogDNA offers HIPAA compliance, which ensures a minimum of six years retention of audit log data. It provides integration with various applications such as Amazon EC2, GitHub, CircleCI, Slack, HipChat, ...

Mezmo Pricing

14-day free trial available on all new accounts, then: COMMUNITY (Single user) = Free with no retention PROFESSIONAL (Up to 25 users) = Plans with 3, 7, 14, or 30 day of retention. Prices are $0.80/gb (3-day), $1.05/gb (7-day), $1.30/gb (14-day), and $1.80/gb (30-day). Minimum fee of $10 for 3, 7, and 14 day plans and $50 for 30 day plan. ENTERPRISE (Unlimited users) = Contact Sales for custom plans for multiple organizations, Variable Retention, Kubernetes Enrichment, SSO & SAML, and HIPAA Compliance.

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Available

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Mezmo User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 17 reviews

User Profile

Shubham

Verified reviewer

Company size: 51-200 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2018

Best product for logging in market

I would recommend logdna to everyone. It's pricing, feature parity and support are best.

Pros

We have tried many logging solutions out there in the market, but logdna was the cheapest, simple and best solution out there for logging. It has good support for different platforms like cloud, kubernetes and hosted machines. The setup is very simple for even a beginner and UI is very intuitive. It has all the required features for logging. The search and tags functionality has reduced a lot of pain of debugging. The support channel is very active. I have got the solution to all my problems quickly. The alerting feature is very useful in case our service goes down or misbehaves. It supports mails, slack and webhook which we use to automatically restart our server.

Cons

We can't set per service based logging limit. There are not many colour options for different logs.

Anonymous

Company size: 11-50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

December 2021

LogDNA

Our overall experience with LogDNA has been brilliant. While we've looked at other solutions since using LogDNA, we've never really had any desire to leave. LogDNA does everything we need it to do and will continue to serve us well into the future.

Pros

The ease of use at being able to direct logs from servers in 3 different locations, plus logs from various AWS servers, being able to view more than one of these logs at once, in time order and start from a specific time has made debugging much easier than the past, and then being able to be notified about specific errors as quickly as we think is right. We are now, more often than previously, able to follow the paper trail to see how a certain bug arose without needing to contact the end customer

Cons

Sometimes the search/filter bar can be quite cumbersome to use, with certain string matches working, even though LogDNA says it shouldn't, and then other string matches, that should work as expected not to work without notice. You can often get these to work after a bit of tweaking and regex work, but it can take some effort at times

Reasons for choosing Mezmo

We chose LongDNA because of the price and ease of set-up when we were still relatively small, and LogDNA has grown with us we've gotten bigger.

Gordon

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2018

We loved how easy it was to get started, but we hit some pain points as we used it more heavily.

We were able to get up and running logging centrally from Kubernetes, and it got us through at least one software MVP. Kudos to the team, there just were too many rough spots to move our entire logging infrastructure over to LogDNA.

Pros

- The Kubernetes integration was fantastic, it was easy to get set up - The pricing was very reasonable

Cons

- We wanted a single account for our team to make billing easier, but we had no way to segregate "Views" on the left sidebar. We needed some way to have per-cluster views/searches, otherwise it would be very difficult to navigate. - We found we could not trust the "Live" view after clicking around in the UI for a little bit, or leaving it running for a while. We couldn't pinpoint what made it stop updating correctly, but we often had to do a full refresh of the page to see the latest logs, after which we would be inundated with logs that we had missed and it was hard to find our place again.

Allan

Verified reviewer

Company size: 51-200 employees

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2018

Best tool I've ever used for logging. It just makes sense!

Pros

We've used a few other logging tools before, and still struggled with debugging our webapp on multiple servers. Then we found LogDNA, and decided to give it a try. Wow! It's so simple to install, we were up and running within a few minutes. The user interface is clean and intuitive. It's really easy to search keywords (even excluding terms), and jump to timeframes in your own local timezone. You can even type in 10 hours ago and it just works by jumping to the log line with a highlighted marker. It's saved us so much time when diagnosing a problem, tuning our app/server performance, and even when reviewing the logs to predict trends. I also love the alerts and integration with email, Slack, PagerDuty, and even your own Webhook. With a couple of clicks, you can set up the notification rules to trigger an alert. With LogDNA, we always know what's going on at every level throughout the stack.

Cons

You can't customize the colors for log levels. Although they have a few preset themes to choose from, you can't fully customize it. For example, it's easy to see the Error level highlighted in red, but for the remaining log levels such as Info, Notice, Warning, Fatal, etc., the colors are the same so you can't quickly skim the logs without reading it.

Anonymous

Company size: 2-10 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

November 2018

LogDNA makes logging fun and easy!

Pros

After struggling for years with tail-ing the logfiles of our servers, some genius told me that I should have a look at LogDNA. With their low pricing, I could hardly imagine that they offered quality software. But they do! Once setup at the server, it's easy to create filters (based on server, process, tag or level) to create custom views. So, for example, you can set a view to show all log entries from an error level for a certain process. On top of that, you can also create alarms for views to receive notifications at a certain treshold.

Cons

For 99% it does what I expect it to do. The only downside over the past years was that occasionally it was a bit slowish with realtime live updates. But most of the time it's pretty fast.

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