Molo
About Molo
Molo Pricing
Pricing varies based on service volume. Contact Molo for more information on pricing. Monthly equivalent for a business w/100 slips or 200 dry spaces: $299/month (or $249/month when paid annually)
Starting price:
$299.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Molo
1 - 5 of 34 Reviews
Matt
Maritime, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Pier 1000 Molo review
Browser based / online, allows access from anywhere. UX design is good and the software is easy to navigate and use. Email and texting through the app. Online payment option for customers.
CONSWe've experienced the most issues with the mobile app for technicians. Problems logging in, timer functionality, etc. These are mostly problems with android, apple products don't seem to have as many issues. The mobile app is always improving though.
Reasons for switching to Molo
Dockmaster was pretty antiquated while molo uses more modern solutions.
Andy
Verified reviewer
Maritime, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
The best software I've seen and lots of potential
The reservations system is the best of any marina software I have experienced. I also like the various types of reports they are able to create. Accounts receivable has been impacted positively at my location as a result.
PROSMolo is relatively easy to use, especially when training teammates who aren't necessarily computer saavy. The controls are intuitive and the visual layout makes navigating easy.
CONSThere are still a few bugs, but nearly all of them have workarounds. The molo team is constantly pushing out updates which continually improves the product.
Dave
Maritime, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Molo in a Commercial Fishing Environment
From the sales, evaluation, installation and support the Molo Team is exceptional in every way. A number of problems/issues we encountered were of our own making but Molo made things right. Molo was purchased by Storables (sic?) a year or so ago. There has been no problems and my original Molo Team is intact.
PROSWe migrated from a 20+ years old Sage accounting system. Billing was flawed, reports were of little value. We are public agency within the City of Ventura, CA, Ventura Port District. Our marina is 100% commercial vessels only, primarily commercial fishing vessels. Many of our tenants are seasonal. Molo gave us total control of our marina assets and greatly improved our cash flow and profitability.
CONSWe essentially migrated from a labor-intensive manual system. There was a learning curve that took my team several months to fully grasp, but tech support has been phenomenal. A lot of features are geared towards typical recreational marinas. There are a couple of reports we are considering contracting for, but overall very satisfied.
Reason for choosing Molo
We are somewhat unique and unlike most recreational marinas. All of our tenants are commercial in nature (i.e. ferry service to Channel Islands, crew boats servicing oil platforms, primarily commercial fishing fleets), many are seasonal which translates to "rearranging the proverbial deck chairs" on a rotating basis. Molo gave us the flexibility and control to manage our assets to serve our mixed tenant base.
Jennifer
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2023
Over all great product.
when I arrived to manage this porperty, the software that was used was meant for the managing accommodations (as we also rent rooms at our resort). Molo has eased the process of looking for availability of slips, accessing slip size information, making reservations as well as moving vessels. The overview map is a great visual as well the current dockage report very helpful when ensuring all guests are where they should be. As well the managing of guest insurance is now possible to ensure all guests are up to date with providing this information,
PROSMolo made it easy during the set up process and it was all done and functioning in a timely manner. It has made us much more efficient with our moorage bookings than the prior software we were using. The retail portion of Molo is very easy to use and we are able to run reports to show profit margins. The movement of vessels is very easy. The slip availability is easy to manage. Most reports are very good and helpful to gather information quickly.
CONSThe glitches we experience sometimes seem very one off and random. Something will work one minute and then seem to not work for a brief period. The invoices are not as easy to adjust as they could be when it comes to cancellations, issuing credit notes etc. It would be great if the inventory report also showed inventory increased and decreased. There are too many locations to add files on bookings. They can be added on the vessel, reservation or contact and not all link. There is a glitch when entering monthly moorage that does not commence on the 1st of the month. Would be nice if moorage could start on any day of the month and create invoices correctly. Would also be nice if reoccurring rates could be set up for monthly electricity.
Reasons for switching to Molo
We no longer required Webrez to manage the accommodation portion of our resort, so we wanted to find Marina specific software for better management and profitability.
Greg
Maritime, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Captains Wharf Marina review
I currently use 2 different POS programs in my job. Clover & Molo. Our Clover rep is awful, I legit cant stand him, doesn't help us at all when we call. Doesn't respond back to my calls. I get reviews from clover to review our reps, I give him 1/5 stars every time. In comparison to Molo & [sensitive content hidden], completely different interactions, I know I can count on [sensitive content hidden] helping me out no matter how big the situation is.
PROSThe program is very user friendly when you do know what to select . I know for a fact I would be struggling if I didn't have [sensitive content hidden] to help me out. From big problems to the smallest ones he is able to walk me through the issues and ANY possible other outcomes . He gets back with me very fast, creates videos to show me the steps, I couldn't ask for a better person to help me out when dealing with thousands of dollars when it comes to billing. He makes my job easier.
CONSIf I didn't have [sensitive content hidden] to help me and explain things, this software would be very hard to learn and harder to teach to older marina staff.