About ThoughtMetric

ThoughtMetric is a marketing automation solution that enables eCommerce businesses to analyze and gain an overview of sales performance on a unified platform, allowing them to facilitate and improve the overall decision-making processes.


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2 Reviews of ThoughtMetric

Overall rating

5 / 5 stars

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August 2019

Rebekah from Paperwise

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

High praise for TM!

I've enjoyed working with the reps and recommend their services. I feel like they truly listen to my feedback and take into consideration that to the user, time is money. I feel they've created a product that is customer-centric for the majority of businesses out there.

Pros

It's clear, concise and to the point and doesn't display a ton of data that isn't necessarily needed or wanted unless the user specifically seeks out a deeper understanding. I always appreciate products that keep the user's time in mind and makes it easy for him/her to find the most important information quickly.

Cons

I don't have much negative criticism - for the size of our company, this product works well for the needs we have. Mainly, an easy and cohesive way to show management how our socials are performing in a way they would understand without being a guru of social media.

Reasons for Choosing ThoughtMetric

Price! I liked a lot of the features of Sprout Social, but didn't necessarily need them all for my day-to-day activities and felt that my biggest need was a product that could report well, first and foremost. I found TM, felt they did an adequate job of that and liked the price point.

December 2019

Tina from Survey.com

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Streamlined, comprehensive, incredibly visual social media tracking tool

Strong tool for social media analytics. Goes beyond the usual metrics, to tracking activity on my website, and instapage landing pages. Differentiating factor was the ability to track sales and conversions on my website. Have recommended to both B2C marketers, as well as B2B tech players.

Pros

+Intuitive dashboard, that allows overall and channel-specific (Linkedin, Insta, Twitter, FB) views. +Tracks information all the way to lead capture, for transparency of results across social media platforms. +Great customer support - emailed questions or chatbot are answered quickly. + Strong reporting.

Cons

no gaps so far, and I have used for 9 months, across two separate campaigns plus overall social media posts.

Reasons for Choosing ThoughtMetric

Differentiating factor was the ability to track sales and conversions on my website.