ChannelEngine

RATING:

4.5

(44)

About ChannelEngine

ChannelEngine is an ecommerce integration platform. It enables businesses to connect their webshop and back-end systems (ERP, PIM, WMS) to a central platform that integrates with 700+ marketplaces and sales channels. Our connections include the top marketplaces around the world, including Amazon, eBay, Bol, Zalando and many more, to maximize reach while maintaining operational efficiency. Our expertise: With over +15 years of ecommerce integration experience, our performance-driven solution offers a user-friendly platform and round-the-clock service for unparalleled reliability and peace of mind. We are committed to minimizing downtime and disruptions to operations and pride ourselves on providing the best-in-class service with 24/7 customer support. Our reach: Channe...

ChannelEngine Pricing

Prices available on request from ChannelEngine.

Free trial: 

Not Available

Free version: 

Not Available

Take charge of your product listings. Easily manage and update product information across all your sales channels.
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ChannelEngine Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ChannelEngine

1 - 5 of 44 Reviews

Alexander

Consumer Electronics, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

Sell where people shop with ChannelEngine

- Very satisfied - Great team and collaboration- Very much customer-centric, looking for joint growth

PROS

- User-friendly UI- Great onboarding experience- Continuous improvements on channel interfaces- Incorporating suggestions, and taking feedback seriously- Adding new features almost every month- Pioneering new channels and geographies

CONS

- Beta channels come with quite some child-diseases- Reporting capabilities, notifications, and user roles can be improved

Reason for choosing ChannelEngine

- International footprint- promising roadmap and eagerness to grow together on new channels and geographies

Marit

Sports, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Review

PROS

The ease in using the application and the customer support.

CONS

We're missing the possibility to chat to our customers in Channel Engine. The customer support now needs to log in to dozens channels to talk to the customers. Another integrator has this function.

Reasons for switching to ChannelEngine

We haven't completely switched yet. That is now on the table.We started with Channel Engine about two years ago, because you had the repricer for Amazon and at the time Channable didn't have this option.

Pepijn

Marketing and Advertising, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2023

Pepijn's review

I use it every day and like the system in general.

PROS

Diversity of use of the system. It is integrated in a lot of system I use.

CONS

The correctness sometimes. When I refund an order via CE, the portal doens't see it sometimes.

Martijn

Business Supplies and Equipment, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Accelerating growth in multiple regions

Thanks to the support of Channel Engine we are now capable of scaling on multiple marketplace at a higher pace.

PROS

Channel Engine has been essential in scaling our business on multiple platforms / marketplaces across regions: not only Amazon in the US and EMEA, but also 'local'marketplaces in Germany, The Netherlands and France. Still working on scaling to other platforms, with the full support and engagement of the customer success managers.

CONS

US integrations were delayed due to some critical differences between the Euopean and US markets. This is being handled, however, a deeper understanding of the intricate details of the doing business in the US (Tax issues) should have been a known.However, CE-team is adequately following up and setting up a separate test environment for the US market.

Reason for choosing ChannelEngine

Most flexible without mandatory add-ons for account management / channel management. Invoicing capabilities, and no charge for channels to become part of the CE ecosystem, which speeds up adding new market places.

Remco

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Do what they promiss

PROS

- Easy to use- Easy to connect to e-commerce platforms- Great customer support- Great integration team

CONS

Don't have any cons purse. As mentioned it's easy to use and has all the functionalities that we need

Reason for choosing ChannelEngine

Way ahead of Channable regarding channels