LigoLab LIS & RCM Operating Platform

RATING:

4.6

(32)

About LigoLab LIS & RCM Operating Platform

LigoLab is a provider of innovative end-to-end healthcare software for laboratories, servicing 200+ facilities nationwide. As a comprehensive enterprise-grade solution, the LigoLab Informatics Platform includes modules for Anatomic Pathology, Clinical Pathology, Molecular Diagnostics, Lab Revenue Cycle Management, and Direct-to-Consumer, all on an integrated software infrastructure that supports every role, department, and the entire lifecycle of all cases, enabling laboratories to differentiate themselves in the marketplace, scale their operations, and become more profitable. LigoLab’s RCM module is deeply integrated with the LIS. It automates ICD and CPT coding and many other financial tasks while also mitigating audit risk and increasing margins. Billing processe...

LigoLab LIS & RCM Operating Platform Pricing

An aligned transactional model with no prohibitive upfront licensing fees and no restrictions on seats, modules, configurations, and support.

Free trial: 

Not Available

Free version: 

Not Available

With LigoLab', users enjoy a future-ready and scalable platform that maximizes interoperability and efficiency.

LigoLab LIS & RCM Operating Platform Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for LigoLab LIS & RCM Operating Platform

1 - 5 of 32 Reviews

User Profile

Ron

Verified reviewer

Hospital & Health Care, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

LigoLab

The people behind the company, as always, are the answer to the incredible solutions they have brought to the marketplace. A great team to work with

PROS

Ease of use and Functionality. Adaptability

CONS

Upgrades, testing, and implementations difficult to manage.

Reason for choosing LigoLab LIS & RCM Operating Platform

would like to say a few words of affirmation for LigoLab Information Systems. Their approach to system design is the best I have ever encountered in 40+ years of implementing and managing systems. Their Lab system design is solid and flexible which is very difficult to achieve. Their Database design lends itself to fast and efficient processing. The user interface is easy to learn and use. This allows the system to "guide" the user through efficient processing with minimal errors. The system also provides the user with copious and accurate reporting. The same things can be said about their Revenue Cycle Management system. It is clean, efficient, and productive. I would also like to point out that when new challenges present themselves their customer service excels in both identifying the problem and resolving it or coming up with a new solution. The people behind the company, as always, are the answer to the incredible solutions they have brought to the marketplace. A great team to work with Ron Sconyers

Reasons for switching to LigoLab LIS & RCM Operating Platform

Ageing system had met its end of life.

Stephen

Medical Practice, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed July 2023

Pathology Laboratory Review

Other than customer support, LigoLab LIS is a each to use, streamlined operating system that I would recommend to other pathology laboratories.

PROS

For my daily use, I enjoy that all the features I need access to are simplified and easy to access. The grossing queue is allows for my entire department to visualize the incoming cases that need to be completed. There is a streamlined effect that you can see with each individual case as the column to the left in anatomic pathology allows you to see the progression of each case block created as is progresses within each department further down.

CONS

The imaging software within the grossing touchscreen is weak and poor. If an image is needed to be provided, when using the recommended camera, the image that is displayed is of poor quality and is small in size. This particular feature has not been fixed since the beginning of use.

Reason for choosing LigoLab LIS & RCM Operating Platform

For the price point, you get the most for what we need while allowing customization for each department.

Brittany

Medical Practice, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2023

Funky system, but great customer support

It is okay. I would prefer to use other platforms

PROS

I like that whenever I have an issue, that I can call someone in customer support and they are usually pretty good with keeping everything up to date.

CONS

That the server goes down, sometimes it is not as user friendly as you would think

David

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2020

My experience after 7 years

This is what I tell everyone. 29 days out of the month I absolutely love it. LOVE IT. On the 30th day when the bill comes, I get grumpy. Then it starts over the next month.

PROS

For anatomic pathology they have thought about almost everything. The functionality and customization with relatively little major work or overhauling is unparalleled in the industry. It seems like every time we ask, can we do this? They walk us through how we could adjust settings and make it happen. They get pathology and labs. You can really tell the folks who developed this product worked in a lab environment.

CONS

I wish it was cloud based. I wish they would apply their genius to include a scheduling module for pathologists and also a more robust means of case assignment to said pathologists.

Reason for choosing LigoLab LIS & RCM Operating Platform

As a small business the up front cost was more manageable as a SAAS platform and they grew with us. Also, they answered every question I threw at them with thoughtful and honest answers and multiple demos. Also, as opposed to talking to someone who just did sales, many times in the due diligence I was talking with guys who helped write the program, the guys who knew it in and out.

Stacey

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2020

Use of Ease

Over all, our experience with LigoLab has been very good. There is not a perfect Information System, however, the customization we have been able to put into place have been very helpful in creating leaner work performances.

PROS

The software has greatly impacted our company. We are now able to easily run Quality Measure reports, better understand our daily volume, and track our current case load.

CONS

Some of the wording within the software is different from wording routinely used in the industry.

Reason for choosing LigoLab LIS & RCM Operating Platform

Over any other system on the market, we found the LigoLab system was much more user friendly for all department areas.

Reasons for switching to LigoLab LIS & RCM Operating Platform

Our laboratory had out grown AP Easy. They system could no longer handle our workload and number of users.