Arrendale is an outstanding business with a very competitive transcription platform that we are extremely pleased with. We have been highly impressed with the quality of the products we use, and all the staff are kind, professional and efficient. Their services are highly recommended.

I like most of all that this product works like it's supposed to and I don't spend my time having to contact them with issues. I rarely ever have to reach out to them for support. If and when I do need to reach out, my issue is always resolved expeditiously.

There isn't anything I don't like about Arrendale.

Arrendale helped make a very difficult time much easier for our facility. When we unexpectedly had to replace our transcription vendor, Arrendale was right there with us identifying possible companies as a replacement. Their experience and knowledge was critical. Arrendale partnered with our IT team to get us up and going quickly and continued to be available until we were comfortable with the system. The client's satisfaction is very important to them. That's a quality that isn't easy to find these days.

When our previous transcription vendor closed their business, Arrendale identified another vendor we could use and assisted us in a very quick turnaround. Arrendale is very customer service oriented, their staff are very knowledgable, they are available and always willing to assist.

We've been using Arrendale for a few years now and I cannot think of any cons at this time. They've always been great to work with.

I have been very pleased with the set-up and customer service I have received thus far.

Sound quality is superb. The large print and formatting options allow improved accuracy. Editing and ability to make modifications to reports assures satisfaction with end result. The line count provides easy ability to track production.

Because I am not transcribing directly into physician's EMR, it is extra work on someone else.

Using TA+ has allowed us to automate and streamline our transcription business which has led to increased productivity and efficiency.

The software Transcript Advantage (TA+) is user-friendly and the interface allows users to manage all aspects of transcription workflow and processes including managing users, document types, jobs, reports and billing. A turn-key solution for managing a transcription company.

The software is only compatible with Internet Explorer web browser, which is not a big deal since our office staff was familiar with this web browser.

I have been on this platform for years, first as a director of HIM and now a transcriptionist part time. It has been very reliable and the support staff is excellent.

It is easy to access, easy to use, and the equipment is maintained off site so is updated and maintained on a regular basis, not relying on our own staff to do so. I also like to be able to access this from my phone or iPad so I can watch when I have new jobs to transcribe.

I think the only improvement I can think of is the issue we have had lately with telephone access. It has happened a couple of times where our physicians could not call in to dictate, but that is a rare occasion.