WebChartMD
About WebChartMD
WebChartMD Pricing
Contact Xelex Digital for pricing details
Starting price:
$0.01
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for WebChartMD
1 - 5 of 14 Reviews
Shawna
Verified reviewer
Hospital & Health Care, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
WebChartMD is an excellent transcription system!
We have many clients (50+) utilizing this transcription software and they report the ease of making edits, getting reports (multiple options), streamlined processes and work flows, and overall reliability of the software. The software works great!
PROSThe software is very user friendly, has an smart phone app for convenient use, allows for all modes of dictation, and has excellent support. It also has exceptional built in QA/MT functionality!
CONSI don't have any CONS to list. The software works great!
Reason for choosing WebChartMD
The software is more user friendly, has an smart phone app for convenient use, allows for all modes of dictation, and reliability.
Reasons for switching to WebChartMD
We needed a more reliable and robust system.
Donella
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Exceptional!
The support team and executive leadership is second to none with this company. I am fortunate to have experienced several platforms or systems before WebChartMD, so I can certainly recognize their exceptionalism. They are so easy to work with and go above and beyond with all that they do!
PROSThis software has boosted my team's efficiency, and my client's satisfaction. We have been able to make consistent improvements in workflow for both the client as well as the transcription team. The turnaround time on dictation has improved 75% and we are consistently providing same day, same hour sometimes, turnaround time. Our goal is to transcribe right behind the dictator!
CONSThere are no cons. I have been happy to involved in providing enhancements that just further improve workflow for all involved.
Reason for choosing WebChartMD
The executive leader, man in charge, was the absolute reason for choosing WebChart. We spoke the same language, still do, and I recognized quickly that he is a man who cares about this industry, the people in the industry, and is always striving to improve processes for everyone. This is important to me because my business is all about making the lives of the providers easier. They have so much on their plate with the evolution of EMR that we should always do more to help alleviate their bottlenecks. WebChartMD and MDS of Kansas are on the same page in that regard. I highly recommend WebChartMD.
Reasons for switching to WebChartMD
Moving to a cloud based platform was attractive.
Ajit
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Perfect solution for MTSO's
Easy Setup and installation Use of MS Word to create and manage the documents Easy workflow management, Template, and line count setup
CONSMT level should also be handled through portal
Jada
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Experience with WebChartMD
I switched to WebChartMD over 10 years ago. It was so easy to switch because they were super helpful in getting all my users and clients onboard. Also, I love that there are many ways to use WebChartMD. I find that many offices have different workflows. The nice part of WebChart MD is it has been easy to have a solution for my different clients' workflows. Whenever a client has called and requested some change or addition, we have always been able to come to a solution for them.
PROSThe thing I like the most about this software is I have many users who are "technically challenged". They are able to quickly learn to use WebChartMD. The customer support staff is exceptional. They are extremely responsive to both my staff and my clients. My clients always tell me how great the support staff is when they have a problem that requires their help. The support staff is extremely patient. This product does everything I need it to do to run my business efficiently.
CONSFor my particular business, I do not have anything that I need WebChartMD to do that it does not do for me.
Reason for choosing WebChartMD
I choose WebChartMD because of the ease of use, the many features, HIPAA compliance and the cost.
Reasons for switching to WebChartMD
It did not meet my needs and I needed a product with all the bells and whistles to meet HIPAA compliance.
Kris
Staffing and Recruiting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
WCMD workflow
I have been using the WebChartMD platform for over 7 years. I think the best part is that they are eager to grow and improve their product. There are updates and upgrades pushed out regularly. If you have a request on improvement or a new feature, they take it into consideration. Support staff is very knowledgeable and friendly. You are talking to employees of WebChartMD and they do whatever they can to help. There have been many updates over the last few years that have been extremely helpful and timesaving.
PROSIt is very easy and user-friendly for all levels of use within the portal. The management reporting suite is extremely useful and a huge timesaver. It is easy to personalize the display views to show exactly what you need. I can login with my smartphone to monitor the Workflow Manager folder. Can even route work to others if something comes up.
CONSOver the last 7 years, there has been tremendous growth with both the company and software. It keeps getting better and they have fresh ideas to keep improving their software. When I do seem to have an issue or suggestion, it will be addressed with the next update. I am looking forward to an integration with QuickBooks or other accounting software.