About Dataroid

Dataroid is a digital analytics and customer engagement solution, which helps businesses gain insights into customer behavior across their channels and grow their customer lifetime value (LTV) by engaging them in a relevant and personalized way.

The platform enables digital product owners and marketers to collect and analyze real-time customer interactions from web, mobile and other customer channels, view unified user profiles, and create and distribute personalized messages across multiple engagement channels.

While a typical organization uses different tools for web and mobile analytics, data modelling, marketing automation, customer engagement and personalization, Dataroid brings all of these functions to a single platform to make data-driven custom...


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2 Reviews of Dataroid

Overall rating

4 / 5 stars

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October 2021

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2021

Web Analytics & Communication

One of the best customer support that I have experienced. With a few improvements, the product could be a great choice for both marketing communication and data analysis.

Pros

The product is easy to use for one-to-one communication and data visualization.

Cons

Created segments cannot be exported easily from the platform.

Reasons for Choosing Dataroid

Data visualization and the analytics part seemed way better

October 2021

Cemre from Pepsico

Company Size: 5,001-10,000 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

October 2021

Feedback

Pros

Fast customer support. Easy to use interface

Cons

Some important features are missing compared to competitor tools: - Notification AB testing is not available - Excluding specific user groups from the total audience is not possible. - Notification AB testing function (like test&control groups, the significance of test results, etc.) is not available. - In app personalization according to segments is not available.