Box allows us to work collaboratively with teammates all over the world, both inside and outside our organization. The workflow is very smooth and we are able to make live updates to documents we work with regularly. The experience has been very positive and a big improvement over what we were using previously

Box has great storage capacity and many useful tools for editing and syncing items. It's a very flexible, scalable tool

We rely on Box so much that on the few occasions that it has gone down temporarily, we have been stuck until it's come back online. The good news is that this has happened only once or twice in 3+ years.

We used Box for a few years as our knowledge management storage and document / installation files / customer-facing content solution.

For us there was unfortunately no unique selling point or feature that kept Box on the table when considering the other applications and tools we use as an MSP. We use Office 365 for emails, the Office suite for document creation and editing, Sharepoint for team collaboration, Teams for IM and customer communication and calls, Visio for diagramming, etc. With this investment into Office 365 and having a Business Premium license for all users, there was no reason to keep paying for Box (and other solutions) when an equivalent is 1st Party integrated with our other solutions.

I am not a fan of Box's move towards pure network storage as default (Box Drive) from local storage (Box Sync). This seems unnecessary to me for individuals and small organizations. If you're sure network storage is the way to go for your organization, then Box could be a great choice. They have great branding and features selection if you fall within this category. Otherwise, I'm not sure why someone would give up the benefits of local storage. This is especially the case for individuals. (Note: there does appear to be an option to mark individual directories for offline storage, but in my understanding this has to be selected from a menu.) This, together with a couple negative experiences with a buggy sync (see below), lead me to give 3/5 stars overall. But if you're sure network storage is the way to go, then I would probably give close to 5/5. I'm just not sure how many people will actually want to manage their files in this way.

I love the Box branding and aesthetic. It's a pleasant backdrop for day-to-day use. They have a lot of features on the enterprise front, and I can see they've put a lot of work into their business model.

(Note: This relates to Box Sync, which is the version that stores files locally on your device and backs them up on the cloud. This is in contrast to Box Drive, which stores on the network by default.) There have been at least 2 occasions entire directories have disappeared from my local storage even though I did not delete them on any of my synced devices. In the most recent case, this was >50 GB across thousands of files. I had to figure out how to redownload them, which turned out to be a huge hassle in the online interface. Download size limits at 15 GB (or something on that order) prevented me from downloading the higher level directories all at once. The next best thing was making batch selections of files. This ended up being very nonintuitive and took me a long time to figure out (I had to go to a help board). Another criticism is that Box Sync (apparently?) will be deprecated in the future. If, like me, you are uncomfortable with network storage as the default, then Box might not be the best choice for you. I understand this is their business model -- and I can't speak for everyone -- but to me the upsides of default network storage seem outweighed by their downsides for typical use cases.

Box simplifies cloud management brilliantly. Its intuitive interface, robust security, seamless mobile app, and stellar integrations make it a top choice. Whether for personal or business use, Box is reliable and efficient. Highly recommended.

Super secure and reliable. Definitely a tier-up from Google Drive services when it comes to security.

Box offers so many different great features that can be a bit overwhelming for the average user. Other than that, it will take time to learn it.