TutorCruncher

RATING:

4.6

(191)

About TutorCruncher

TutorCruncher is a tutoring management platform designed to help tutoring businesses of any size manage tutors, schedule lessons, securely accept payments, and more. It offers customized client pipeline features to increase sales and built-in analytics that breaks down lesson hours, attendance, revenue, and other business performance data. This solution offers website integration to market tutoring services, recruit new tutors, or display available upcoming lessons. Using intelligent tutor-student matching criteria, TutorCruncher simplifies scheduling by allowing tutors to apply for new opportunities based on skills and/or geographical location. Repeating lessons can be customized for online and in-person sessions using dates that are suitable for students and tutors....

TutorCruncher Pricing

Pay as you go: $30/month + 1% of revenue - includes all platform features Startup: $80/month + 0.65% of revenue - includes all platform features plus free training Enterprise: from $750/month - includes all platform features plus free training, phone support, a personal account manager, custom domain option, and support for multiple branches.

Starting price: 

$30.00 per month

Free trial: 

Available

Free version: 

Available

Clients
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TutorCruncher Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for TutorCruncher

1 - 5 of 192 Reviews

Stanley

Education Management, 1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed September 2021

A well developed platform with continuous improvement and new features.

User Profile

Michelle

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

Tutorcruncher has literally made my administration so much easier.

Time is money and this software saves me heaps of time. It has also increased my business's capacity to grow without me having to employ another administration person.

PROS

- easy to track jobs and lessons - turned my paper lesson reports into electronic ones - empowers my tutors and clients - time sheets are managed once tutors mark a lesson complete - compared to their competition, price versus features is unbeatable - great support. The guys at Tutorcruncher area always very responsive and they are on the other side of the world for me

CONS

- Credit requests and invoicing is done a little bit different from how I used to do it and required a change to my internal business processes. If there is an amount still owing on a credit request, I'd like to see that marked as transferred to the invoice when the invoice supersedes that credit request - I don't use it to track tutor pay because our Australian casual employment pay rates are too difficult to implement. I simply export tutor hours and manually enter into Xero's payroll.

Vendor Response

Hello Michelle, thanks for the fantastic feedback! We are delighted that TutorCruncher has helped you streamline your company's services and that you have made the most of our lesson report. We are proud to know that we provide effective support even if we are on the other side of the ocean! We are working to improve the credit requests. Thanks again Michelle.

Replied April 2018

Ronshea

Education Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Amazing customer support and system overall!

The business is simply much easier to manage with TutorCruncher! Everything is basically all in one place and affordable for a startup company! Most importantly, TutorCruncher continues to upgrade and implement new innovative features which are key to keeping up with and staying ahead of the ever-evolving tutoring industry. Thanks, TutorCruncher for being the best in the game!

PROS

I can't stress how pleased I am with the TutorCruncher system. We are a fairly new tutoring company and this tutor management system has allowed us to present our company in a very professional way. From the tutor profile listings on our website, email reminders, one-click links (LessonSpace) down to the Transfer Wise payment / Accounting system, we are very happy with how we were able to create and integrate the system and make it our own.

CONS

There was a bit of a learning curve at first, but the videos help out a great deal. Batch scheduling can be super time-consuming. I wish there was a way to import an excel spreadsheet of client/student's name, date, and times especially if it's the same students and times for the entire school year. It would be great to offer the learning path, electronic assignments, and test because it would save us time and resources from having to go out of the TutorCruncher software for those necessary features.

Reason for choosing TutorCruncher

Affordable, free trial, and the free version where we are able to try it out first.

Vendor Response

Hi Ronshea, Thank you so much for your lovely review! It's great to hear that the platform has helped your new tutoring company. We are excited to continue working with you in the future! :)

Replied January 2022

Darren

Education Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2024

Recent bugs

We recently experienced some bugs in creating a new tutor profile. We hired a few tutors in March and created the accounts of Tutorcrunch for them. However, all of the new accounts registered in March have disappeared suddenly without any record/history left behind. We know there is a function in TC to check the history of any action. But those affected accounts have disappeared and no record. They just liked not being created. Those tutors have to re-do the setup to their account. This is quite inconvenient for them.

PROS

The tutors' availbility is amazing for communicating with tutors in different time zones.

CONS

1. The calendar only shows one time zone, we need to switch every time in the setting. 2. If the calendar can be default set as showing 00:00-23:59, it would be best, because we need to manually press something to show more time on the calendar.

Vendor Response

Hi Darren, thanks for taking the time to leave us such a detailed review! We're glad to hear that you've found the platform useful. We'll definitely work on making our calendars as well as the system as a whole more streamlined.

Replied May 2024

Deborah

Education Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed November 2020

Spend time with customer service while you have the option, track the changes you make

Auto-invoicing is handy but we still don't know why the system doesn't invoice for sessions that happened. The system just ran an update that we weren't informed about it we had to start over getting to know it and make sure it was doing what we needed it to do. We are still having issues and trying to work out the bugs on our own. I wish we had better support in the beginning because I feel like I don't know the system well enough to trouble shoot.

PROS

Once automation is set up, clients enjoy getting regular updates and tutors enjoy having access to client information without having to contact us.

CONS

Customer support needs to help us fix our specific issues within the system instead of giving generic options based on the User Guide. We still have things set up the way that we would like for them to be because getting answers from support took so long and they never went into our account specifically to assist us. Our support person ([SENSITIVE CONTENT HIDDEN]) quit responding to us and then [SENSITIVE CONTENT HIDDEN] (who is nice, but not as informed) tried to help and ended up causing more confusion and delays.

Reason for choosing TutorCruncher

API integration, which we hope to use next year. Customer support, price.

Reasons for switching to TutorCruncher

We needed to steamline our tutors inputting their hours then billing the clients. The steps between were taking too long and we wanted a system to help sidestep all the labor intensive data entry that happened in the middle. Tutor Cruncher has helped cut down this process, but we feel like we are just working on other areas and the workload isn't less. It just moved.

Vendor Response

Hi Deborah, Thanks for taking the time to leave a review! That's disappointing to hear our customer support wasn't able to help assist with specific issues, but if you wanted to discuss those further you can shoot us an email at info@tutorcruncher.com and we can help you out :)

Replied August 2021