About Kentik

Kentik is a cloud-based network management solution which assists network managers, network engineers and operators with data encryption and access control. Its key features include bandwidth monitoring, network diagnosis, performance metrics and anomaly detection.

The application captures traffic, SNMPdata , BGP routing, network data and flow records across internet paths. Managers can view graph traffic for multiple metrics on a centralized portal and share reports with authorized users. With the anomaly detection module, users can detect DDos attacks and receive alert notifications. Further, the solution stores customer data on a secure SOC-2 compliant data center.

Kentik comes with a REST API and integrates with third-party applications such as A1...


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Supported Operating System(s):

Web browser (OS agnostic)

16 Reviews of Kentik

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(11)

11

4 stars

(4)

4

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 16 results

January 2019

Steve from Engineered Networks, LLC

Verified Reviewer

Company Size: 11-50 employees

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2019

Longtime Kentik User

We've been long-time users and have been extremely satisfied with Kentik. The product has been essential for peering analysis and we've been able to roll out DDoS detection and mitigation extremely easily. Kentik is also used frequently for customer traffic analysis and troubleshooting.

Pros

Fairly straight forward to get running and extremely feature rich. Support has been awesome and helped tie features to business needs. The pace of feature additions has been good too.

Cons

Due to the richness of features it can be challenging to accomplish quick tasks for beginning users. Dashboards help. A more "browsable" method of obtaining data from devices might be nice.

January 2019

Andrew from OneNet

Company Size: 11-50 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Easy to use powerful product

We are using Kentik to analyze our traffic for reporting based up where it's coming from and going to, which allows us to quickly make decisions on where and how to add capacity. We are also using the monitoring and mitigation components to detect and signal mitigation when a ddos occurs on our network.

Pros

Kentik is very easy to use., classifying interfaces, adding devices and defining alerts is a breeze. Before we started using Kentik, we relied upon user reports and a cli driven interface to detect issues and attempt any sort of mitigation. Kentik has allowed us to setup automated alerts and signaling for mitigation of attacks, which after setting up and tuning, we are now able to automatically mitigate attacks in just a few minutes where it would take much longer before. Kentik has also given us a wonderful interface which we are able to use to at the click of a button pull reports which tell us where our traffic is coming and going from, while at the same time allowing us to share it with our customers with ease.

Cons

Overall, there are really no major cons that we have come across as support has always been very helpful when we are looking for a new feature or a way to do something.

August 2020

Brad from Layer 3 Communications

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

1.0

Functionality

3.0

August 2020

Kentik for Managed Service Providers

Initially, it was a good fit as a predominantly 'in-house' tool. As we have exposed this data to customers, and used it more, we have found that the shell looks really good but the inner workings are suspect. Also, its rather pricy for the value it brings. We had high hopes for My.Kentik but those have failed to materialize.

Pros

Like most SaaS consumption models, your deployment is extremely easy. Setting up dashboards is rather intuitive (for engineers) and the filtering capability is really good.

Cons

For a SaaS company, their updates have broken core functionality. In short, I would say their regression testing is lacking. The My.Kentik Portal is a beta product. The entire premise is to expose the dashboards and panels you create to your customers or other business units/non-technical staff. In reality, this is just another window, that does restrict user access (thank you), but its still the same clunky UI that works well for technical people but not customers. Additionally, it is mired with the same bugs as the standard UI and more. Most of the errors are around their timeline but there are other errors that cause major concern like data inconsistencies.

January 2019

Steve from Neustar

Company Size: 501-1,000 employees

Industry: Computer Networking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

very helpful tools for global networks

We bought Kentik to give our operations teams visibility into the health and performance of our global network. The sales and support teams have been very helpful and patient with us to make sure that we are getting the most value from our account. Internal adoption by the operations groups took a very long time but now they can't function without the dashboards, slack notifications or NOC hooks

Pros

Sales engineers and support helped make setup simple. Webhooks, alarms and notifications provide valuable insights into how our network is being used

Cons

Kentik provides a very comprehensive set of tools and visualization capabilities. Getting everything set up efficiently for a medium to large network takes at least one dedicated person working on it for several weeks.

August 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

August 2019

Kentik Network Monitoring

Pros

The versatility. Kentik was able to tell me so much about what was happening in the network. Normal traffic, abnormal... it was a lovely tool to show customers what they were doing. I was able to analyze what I needed to know so I knew who to peer with.

Cons

Versatility comes with a price - Kentik was very complicated to use. If you didn't use it very frequently, you generally forgot how.