# SiteLock Software Reviews, Demo & Pricing - 2026 > Review of SiteLock Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/network-security/sitelock-profile --- [Home](https://www.softwareadvice.com/) / [Website Security Software](https://www.softwareadvice.com/website-security/) / SiteLock Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/network-security/sitelock-profile/reviews/)[Alternatives](https://www.softwareadvice.com/network-security/sitelock-profile/alternatives/) # SiteLock 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview SiteLock 3.3 [(27)](https://www.softwareadvice.com/network-security/sitelock-profile/reviews/) Pricing Starting at $14.99 per month Top Alternatives ### About SiteLock SiteLock is a cloud-based security platform, which helps accelerate website performance, conversions and protects the online business against hackers. Designed for all industries, the platform provides solutions for vulnerability management, database protection and compliance maintenance across all applications. Key features of SiteLock include search engine monitoring and spam blacklists, detecting malware and automatically initiating the removal process, protection of the WordPress database and vulnerability patching of core client management systems. SiteLock’s TrueCode (SAST), static application security testing module, helps find common vulnerabilities in all applications with in-depth analysis. Its TrueShield Web Application Firewall (WAF) filters out malicious traffic and prevents attacks. The software offers compatibility with any hosting environment and maintains compliance with Payment Card Industry (PCI) data security standards. SiteLock allows application programming interface (API) integration and comes with an iOS mobile application. It is available on a monthly subscription and extends 24/7 customer support via phone, email, chat. ## SiteLock User Interface ## Popular SiteLock Alternatives Main Product SiteLock 3.3 [(27)](https://www.softwareadvice.com/network-security/sitelock-profile/reviews/) Ratings Breakdown - 3.52Ease of use - 2.77Value for money - 3.08Customer support - 3.16Functionality Pricing Starting at $14.99 per month Alternative Product [Invicti](https://www.softwareadvice.com/network-security/invicti-profile/) 4.7 [(26)](https://www.softwareadvice.com/network-security/invicti-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.16Value for money - 4.54Customer support - 4.38Functionality Pricing Available upon request Alternative Product [NordLayer](https://www.softwareadvice.com/remote-work/nordlayer-profile/) 4.6 [(34)](https://www.softwareadvice.com/remote-work/nordlayer-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.32Value for money - 4.15Customer support - 4.44Functionality Pricing Starting at $7.00 per month Alternative Product [Red Sentry](https://www.softwareadvice.com/cybersecurity/red-sentry-profile/) 4.8 [(23)](https://www.softwareadvice.com/cybersecurity/red-sentry-profile/#reviews) Ratings Breakdown - 4.87Ease of use - 4.70Value for money - 4.83Customer support - 4.61Functionality Pricing Starting at $4200.00 one time Alternative Product [Cloudflare](https://www.softwareadvice.com/cybersecurity/cloudflare-profile/) 4.7 [(520)](https://www.softwareadvice.com/cybersecurity/cloudflare-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.56Value for money - 4.28Customer support - 4.70Functionality Pricing Starting at $20.00 per month Alternative Product [ESET Endpoint Security](https://www.softwareadvice.com/security/eset-endpoint-security-profile/) 4.7 [(1169)](https://www.softwareadvice.com/security/eset-endpoint-security-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.42Value for money - 4.36Customer support - 4.56Functionality Pricing Starting at A$304.00 per year ## SiteLock Pricing and Plans Starting price: $14.99 per month Free Trial Free Version Basic $14.99 per month No plan information available ## SiteLock Features - Popular features found in Website Security API Endpoint Protection Firewalls Log Management Vulnerability Scanning - More features of SiteLock Access Controls/Permissions Activity Monitoring Anomaly/Malware Detection Anti Virus Application Security Behavioral Analytics Dashboard Data Security DDoS Protection Email Alerts Endpoint Management For Developers Incident Management Intrusion Detection System Monitoring PCI Compliance Real-Time Analytics Reporting/Analytics Threat Intelligence Threat Response VPN Vulnerability Protection Web-Application Security Whitelisting/Blacklisting ## SiteLock User Reviews Overall Rating 3.3 Ratings Breakdown 5 37% 4 15% 3 15% 2 7% 1 26% Secondary Ratings Ease of Use 3.5 Value for money 2.8 Customer support 3.1 Functionality 3.2 Traoré L. Verified reviewer Internet 2-10 employees Used daily for less than 12 months Review source Reviewed November 2022 Protect your website with Site Lock. 5 Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: Site Lock is very useful, an excellent tool to protect against cyber threats. Cons: Despite Site Lock is a very good tool it need to be upgraded. And can be less expensive for beginners. Read More VR Verified Reviewer Internet Self-Employed Used monthly for more than 2 years Review source Reviewed March 2021 Great tool but pricing too expensive 4 Site Lock is easy to setup and the 24/7 support is great. If you are in a mind and your site is already hacked go to them now without pause. The service is solid and has worked and protected us from many attacks. The only issue was the DNS records changed and we missed the notification which caused some downtime. Support is the shining star at SIteLock. Ratings Breakdown 3 Ease of use 2 Value for money 4 Customer support 3 Functionality Pros: The dynamic patching of old CMS systems is a life safer for sites that are out of date and can't update. Cons: The price has gotten really expensive in recent years, this not a issue for a single site owner but for people with many sites to manage. I have seen prices go up a lot in recent years. The add more features but it is hard to justify the cost. Reasons for switching to SiteLock Client did like like Sucuri and was able to lock in good pricing to start. Read More FA Freddie A. Verified reviewer Environmental Services Self-Employed Used monthly for less than 2 years Review source Reviewed January 2024 Multiple virus while having Sitelock 1 I've been in communication with Hostgator support for weeks, interacting with nearly a dozen support team members. Despite numerous claims that the PHP was terminated, it seemed like they were providing generic responses. It wasn't until I spoke with a supervisor who admitted to killing the PHP and mentioned that we could have done it ourselves. However, due to cloud hosting restrictions, we lacked access. Frustrated with the ongoing issues, I'm currently in the process of transferring all my domains away from Hostgator. Unfortunately, I'm facing challenges in this transition as well. Ratings Breakdown 4 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: There were no pros to having Sitelock. It was a waste of my money. Cons: I encountered multiple issues with viruses when using SiteLock. The first instance involved Hostgator support initially denying my SiteLock subscription, but eventually, the technical team was able to resolve the issues and fix my website. The second occurrence, more recently, resulted in my entire website going down. Reasons for choosing SiteLock It was recommended by Hostgator support. Read More JB Jessica B. Verified reviewer Broadcast Media 2-10 employees Used weekly for less than 2 years Review source Reviewed September 2024 Site lock is my website security fixer. 5 Site lock fixes automatically patches my website security issues fast! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: That it can daily scan my website for threats, and malware. Cons: Can’t say because I’m glad it does not only scan for malware but is able to fix whatever problems emerge on my website. Read More SB Sara B. Verified reviewer Education Management 10000+ employees Used daily for less than 6 months Review source Reviewed September 2024 Lifesaver!! 5 Overall experience was awesome! I never knew I had so many sites that had potential malware and viruses! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I liked that it identified various and potential malware sites! Cons: I don’t think I had any negatives with this app Read More TC Tom C. Verified reviewer Construction 11-50 employees Used daily for less than 6 months Review source Reviewed January 2021 An unethical company - They do not even follow their term of agreements 3 I agreed to a 12 month subscription 5 months ago with SiteLock due to my hosting service not being able to connect them properly to my Managed WordPress website. Ok, no problems. So I want to transfer the subscription from one site to another as the old site was killed for a new site after 5 months of use. Ok, no problem another 7 months to go. NOPE I have to sign for another 12 months of service. I asked why, they said it is in their term, of service that a new site is a new service. I reviewed the term of service with them on the phone and it is not stated that a transfer of domains starts a whole new service, not even covered. So I am forced to agree to another 12 months illegally breaking their term of service with me. That to me is a major breach of ethics for a security company. I can not trust that if a digital breach occurred I that I can trust their terms of the agreement for their liability. On top of that, I see I have to request 30 days prior to the contract ending that I wish to terminate the contract before renewal. I said, OK start the new 12 months and I am officially declaring that we will not renew. I was told I could not do that as it has to be 30 days prior. (Me venting - Not 365 or 29 days, 30 days exactly prior). I pointed out to the manager that she does not even know her terms of agreement twice and that I was not pleased at all. I would probably stay with them if they honored their agreements. This company has a decent product but they are unethical Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: They have a decent product but cannot be trusted. Cons: They do not agree to follow their own terms of agreement. That for a security company is a major breach of trust. Reasons for choosing SiteLock It was already part of my hosting package that got screwed up but trusted the hosting company. Read More VR Verified Reviewer Used other for less than 12 months Review source Reviewed May 2018 Horrible customer service, does not care about customers 2 Ratings Breakdown 3 Ease of use 2 Value for money 1 Customer support 2 Functionality Pros: Sitelock was a good idea at the start as my website was hacked with malware installed on my hosting account, they were able to scan it and ensure that "all" the malware was removed. Cons: Before signing up with Sitelock, the rep I spoke to was amazing and went out of his way to help me. After I signed the 12-month contract, the service and the representatives I spoke with went, for a lack of better words, downhill. I found out that I \*still\* had malware on my hosting account. I ended up moving hosts and with my previous hosting company, Sitelock said they would need access to my FTP account, but once I had a new host, I generated new access credentials and they said they weren't working and couldn't login to my new FTP. I did this THREE TIMES. I asked if there was someone who could call me because I knew for a fact I was doing this correctly and the credentials were correct, nobody called me. When I called to terminate my Sitelock service they tried to talk me out of it for 10-20 minutes even though I had stated that I didn't want to work with them any longer and I just wanted out of the contract. It was VERY frustrating. I should have read other reviews online about the service before signing up with them, but the malware issue was something I was impatient about getting resolved. Vendor Response Dear Customer, Thank you for taking the time to leave us feedback regarding your experience with SiteLock. We are sorry to hear you haven't had a positive experience. We would love to speak to you further to help resolve the issue and improve our internal policies and communications. May we reach out to you this week to help resolve the issue? Could you please provide the website name you called in about, as well as, the best phone number we may reach you at? Kind Regards, SiteLock Customer Experience Team Replied May 2018 Read More FS Fatih S. Verified reviewer Education Management 2-10 employees Used daily for more than 2 years Review source Reviewed July 2023 Not satisfied - Not worthy 1 We experienced that It's doing nothing except monitoring. If you want to pay to see you are infected only, you can. First, we will leave SiteLock and request a refund from Hostgator because it is the provider. Then we will leave Hostgator because they also don't do their job and request additional payment. Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Nothing to say positive. Maybe just the front end/dashboard. Cons: We have been paying for them for 2 years or more over Hostgator but recently our website is infected by malware. SiteLock didn't work properly. It didn't provide protection. The team requested additional payment for manual malware removal even though our plan offers automatic malware removal. Read More DW Dale W. Verified reviewer Photography 2-10 employees Used daily for more than 2 years Review source Reviewed January 2021 Disappointed with customer service 3 I renewed the Sitelock account as normal and paid for one year of service. However, decided to allow the subscription I paid for to lapse after the current term, while I reviewed other protection services to possibly use later. Sitelock customer service told me I could not do that and that I would have to call them within the 30-day window prior to the expiration of my current year's subscription - not before - to cancel. I was told that "It is in our terms of service". This type of arrangement is typical of many, in my view, unprofessional "auto renewal" services that require you to remember to cancel within a certain short period of time and if you don't they charge your card. The only other option, short of cancelling the card I had on file with them, was to cancel their service 10 months early and not receive the full year's service I paid for. Therefore, I cancelled the service since services that I needed were available for free or at much less cost from other vendors. Buyer beware. Ratings Breakdown 4 Ease of use 3 Value for money 1 Customer support 4 Functionality Pros: Set and forget. Good easy to read dashboard Cons: Had my site hacked, the hack was not prevented by the level of service I paid for and Sitelock could not assist me with the remedy unless I paid more money. I ended up resolving the problem myself. Fortunately I had a backup. Read More Rich H. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Review source Reviewed August 2018 Does what it is supposed to 5 Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: Completely independent, works without any need for extra work. Very efficient and effective at working as advertised. Great customer service. Cons: Only issue is more expensive than some other options Vendor Response Thank you, Rich, for your kind words! We¿re happy we could help and truly appreciate you taking the time to share your experience. Replied August 2018 Read More Showing 1 - 10 of 27 Reviews [See All Reviews](https://www.softwareadvice.com/network-security/sitelock-profile/reviews/) ## SiteLock Popular Comparisons [Cloudflare vs SiteLock](https://www.softwareadvice.com/cybersecurity/cloudflare-profile/vs/sitelock/)[ESET Endpoint Security vs SiteLock](https://www.softwareadvice.com/security/eset-endpoint-security-profile/vs/sitelock/)[Wordfence vs SiteLock](https://www.softwareadvice.com/network-security/sitelock-profile/vs/wordfence/) [Compare All Alternatives](https://www.softwareadvice.com/network-security/sitelock-profile/alternatives/) ## See what companies are saying about Software Advice