kintone

RATING:

4.7

(153)

About kintone

Kintone is a cloud-based, customizable workflow management platform suitable for businesses of all sizes. The key features of the solution include compliance management, approval process control, forms management, event monitoring and application-library access. The solution enables users to automate tasks such as process workflows, assignments and notifications without needing to modify or create custom code. Kintone offers Excel spreadsheet conversion into apps and open API connectivity. The solution also offers workshops, content and consulting to provide developers and business owners with the required skills to use the product. Kintone is designed to work desktops and on mobile platforms such as iOS and Android. A free trial is available.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

kintone Pricing

Education & Government Subscription: $24/user/month, minimum 5 users Nonprofit Subscription: $24/user/month, minimum 5 users Professional (up to 300 users): $24/user/month, minimum 5 users Enterprise (unlimited users): on demand Special pricing plans are also available for businesses in education and government, as well as nonprofits.

Starting price: 

$24.00 per month

Free trial: 

Available

Free version: 

Not Available

kintone project planning
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kintone Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for kintone

1 - 5 of 151 Reviews

User Profile

Philipp

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2018

Great software which allows to quickly optimize analog processes. Fits small and large organization

PROS

Very easy to develop forms and workflows. User driven. Allows to deploy apps fast and supports quick changes based on user needs.

CONS

The mobile version needs improvement and is not as user-friendly as the desktop version. A better mobile version would greatly add to the overall value of the software.

Vendor Response

Thanks for the review! I will pass on your feedback about our mobile app. We are currently in Beta testing for Kintone Roam, a new version of our mobile app. This new app is intended for in-the-field Kintone users. If you'd like to check it out, please email support@kintone.com.

Replied May 2018

Russell

Information Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2020

Great Value and Easy to Use

Great, customer support has been easy to use and the staff is very knowledgable about the product.

PROS

Kintone is easy to customize without coding knowledge and offers almost all of the functionality of products that are 5x as expensive.

CONS

Integrations with other programs need to be refined and the ability to reverse a step in the process management system would be really helpful.

Reason for choosing kintone

functionality and price

Reasons for switching to kintone

Needed additional functionality and the ability to restrict access to certain information based on user login.

Vendor Response

Hello Russel, Thank you for your great review. We're glad to hear you enjoy Kintone's flexibility and functionalities! As for the integrations, we have Kintone Developer Program; Help and support on plugins, integrations, technical assistance can be found here. Kintone Developer Program: https://developer.kintone.io/hc/en-us You can set up Process Management so the status can be reversed. I would be happy to connect you with your Customer Success rep to help set this up on your domain! Our team is always glad to help you if you need any further support. Best, Marie Kintone Customer Success

Replied June 2020

Ru

Wholesale, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed October 2022

It's A "OK" product

PROS

It can assign someone with a certain task, and it's easy to create some easy apps.

CONS

It cannot do certain things like anker link. It is very inconvenient that it cannot do something easy like this.

Vendor Response

Hello Ru, Thank you for your positive feedback! We're happy to hear that Kintone's application development and task management capabilities are working well for your business. That being said, your feedback regarding anchor link is noted and passed to our product team. We're always striving to improve our product and include new features for our users. Please check out our website for the latest product updates https://blog.kintone.com/company-news Feel free to reach out to support@kintone.com if you have any questions. Our support team is glad to help you. Sincerely, Kintone Team

Replied October 2023

Ben

Printing, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Great product!

We have automated our quoting process, our freight shipping process, our purchasing process, and many other procedures with Kintone. If there's a problem, chances are, we can fix it with Kintone.

PROS

I love the custom nature of the software and the ability to customize every app with JavaScript. Offbeat Press is a custom screen printing company so everything we do is custom and we need a software that can keep up with all of our custom needs. Kintone does that.

CONS

If you don't have experience with JavaScript, it can become a little more expensive for various add-ons, but not much. And, at the end of the day, that's not a con against Kintone. It's a con against whoever is building the apps.

Reason for choosing kintone

Their price point and ease of use were the perfect melding point for us.

Vendor Response

Hello Ben, Thank you for your great review! Happy to hear that you enjoyed the flexibility of our product. As you may already know, we have Kintone Developer Program for help and support on plugins and integrations. Kintone Developer Program: https://developer.kintone.io/hc/en-us Please don't hesitate to reach out if you ever have any questions. We're happy to help! Best, Marie Kintone Customer Success

Replied June 2020

Mary Kaye

Non-Profit Organization Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Kintone Platform Review

Great support.

PROS

Love the use of plug-ins and modular programming. As a former Sr. Sys. Analyst in the utility industry, I was impressed with the ease of use of the Kintone product and the ability to come up to speed to develop a useful program.

CONS

Did not find any negatives. Looking forward to the evolution of our software.

Reason for choosing kintone

Pricing and ease of use of the product. App based tools that run on phones/tablets, which works well for our food bank distribution.

Vendor Response

Hello Mary Kaye, Thank you for your great review. We're glad to hear you are satisfied with Kintone, and find our product user-friendly. Please feel free to reach out if you ever have any questions or assistance. Best, Marie Kintone Customer Success

Replied December 2019