SMS Valet is easy to use no matter your technologically capacity. It has simplified and made our operations so much more efficient. It has everything you would need in the valet industry. They offer any report you would need that you can customize as well.

The only con would be not being able to set up new locations by yourself. Although there customer service and employees are always available to help you last minute.

Overall SMS has been a great experience and we will be using it for the rest of our existence. The customer support has continued to be great with the growth of the company.

This is a premium product that our guest love at all of our locations. It captures more data to back the revenue than any other product. SMS is extremely easy and allows us to give our clients a better experience by providing a fast and secure way to pay for request their car.

If there was one thing missing it would definitely be the lack of the iOS app. I know the Apple store royalties are not completely fair. But 99% of our employees have an iPhone and it would help if they could use the app on their personal devices.

Because of this kind of industry I am in we need to work in bulk..... it's that bad

The program's user-friendliness. I appreciate being able to customize the software to our team's specific needs. We enjoy offering our customers the option to notify us ahead of time that they are ready to depart. It really helps us run the operation more efficiently. It's simple to learn and utilize. The reporting features are extensive and meet our requirements.

If there's one thing that's missing, it's the absence of an iOS app. I'm aware that Apple's retail royalties aren't entirely equitable. Traditional paper tickets are more expensive. Without additional employees, it's difficult to use in high-volume settings. Not recommended for accounts with a high volume of transactions. Managing the system necessitates more personnel and labor.

I've been very happy with the product and the team standing behind it. I've called support before and was greeted by the CEO. I havent met many CEOs willing to take support calls on a day off. Thats just the culture there. Everyone chips in and they get things done. I'm grateful for the edge they have given my business and the friendships I've made in the process.

The ease of use. It makes my team, my client and their guests lives much easier.

I dont have any issues with the software. I've enjoyed the enhancements over the past 6 years. Seems like they're getting better every week.

For myself and our team SMS Valet has been a game changer! We are starting year 5 of using the service and I don't want to even think about running The Valet without the software. It has given us an opportunity in The Great North West to separate ourselves from other Valet companies.

The ease in which to use the program. I love having the ability to tailor the software to what works best and easier for our team.

When the system gets overloaded and it slows things down for us in the car check in process. This happens few and far between. The company does a good job of alerting you when there is a issue.